2017

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How to Build a Team of Inspired Followers

Let's Grow Leaders

Early in my career, I had a GREAT boss, Gary, who had hand-selected and developed a team of rock star leaders. It’s arguably the best corporate team I’ve ever worked on. I’m not sure how he pulled this off, but nearly every […].

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How to create an agile organization

McKinsey

Transforming companies to achieve organizational agility is in its early days but already yielding positive returns. While the paths can vary, survey findings suggest how to start.

IT 111
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What it’s like to audition at Juilliard. When you’re 11.

Penelope Trunk

The first round of auditions for Juilliard’s pre-college program is by video. From December to March my son practiced for three hours a day to prepare. At the end of March we recorded him playing Cello Concerto in A minor by Saint-Saens, and we sent it off to Juilliard. The results of the first round came quickly. He made the cut. The art of practicing is finding a process for repetition without boredom.

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Design for Your Strengths

Strategy+Business

If you want to succeed at anything truly difficult, you have to design a learning process that builds on the things you do best. Through experiences such as his training in Olympic speed skating, and in his coaching of and working with others, John Coyle has come to recognize four key rules inherent in designing for your strengths: Accept your weaknesses; recognize your specific strengths; solve the right problem (which is not necessarily the problem other people have diagnosed for you); and, fi

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Eight Techniques to Help Your Middle Managers Cultivate Their “Sweet Spot” in Your Organization

Let's Grow Leaders

On paper, your middle managers are in your organization’s sweet spot. They’re the conduits between your strategic vision and the teams who implement that vision. In reality, however, your middle managers are in a tough place. They’re under increasing pressure–from above to […].

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Where is technology taking the economy?

McKinsey

We are creating an intelligence that is external to humans and housed in the virtual economy. This is bringing us into a new economic era—a distributive one—where different rules apply.

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Women in the Workplace 2017

McKinsey

More companies are committing to gender equality. But progress will remain slow unless we confront blind spots on diversity—particularly regarding women of color, and employee perceptions of the status quo.

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Memo to the CEO: Are you the source of workplace dysfunction?

McKinsey

Rudeness and bullying are rife, says Stanford professor Bob Sutton. Wise leaders figure out how to fix their teams and organizations; and they start by taking a long look in the mirror.

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Putting lifelong learning on the CEO agenda

McKinsey

In an open letter to business leaders, a Harvard Business School professor and a learning engineer at the Chan Zuckerberg Initiative present an emphatic case to make learning a corporate priority.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Automation, robotics, and the factory of the future

McKinsey

Cheaper, more capable, and more flexible technologies are accelerating the growth of fully automated production facilities. The key challenge for companies will be deciding how best to harness their power.

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The global forces inspiring a new narrative of progress

McKinsey

Growth is shifting, disruption is accelerating, and societal tensions are rising. Confronting these dynamics will help you craft a better strategy, and forge a brighter future.

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The digital future of work: What skills will be needed?

McKinsey

Robots have long carried out routine physical activities, but increasingly machines can also take on more sophisticated tasks. Experts provide advice on the skills people will need going forward.

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What’s new with the Internet of Things?

McKinsey

Adoption of the Internet of Things is proceeding more slowly than expected, but semiconductor companies can help accelerate growth through new technologies and business models.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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The expanding role of design in creating an end-to-end customer experience

McKinsey

Lines between products, services, and user environments are blurring. The ability to craft an integrated customer experience will open enormous opportunities to build new businesses.

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Product managers for the digital world

McKinsey

The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and design focus, and the evolution of software-development methodologies.

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Fueling growth through data monetization

McKinsey

A new survey finds that many companies are launching data-focused businesses. But few have achieved significant financial impact, which requires the right combination of strategy, culture, and organization.

Strategy 111
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How the Internet of Things will reshape future production systems

McKinsey

Rich data, ubiquitous connectivity, and real-time communication are changing the way companies work. For leaders, that transformation will extend much further than the machines on the factory floor.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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The case for digital reinvention

McKinsey

Digital technology, despite its seeming ubiquity, has only begun to penetrate industries. As it continues its advance, the implications for revenues, profits, and opportunities will be dramatic.

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How technology is reshaping supply and demand for natural resources

McKinsey

The ways we consume energy and produce commodities are changing. This transformation could benefit the global economy, but resource producers will have to adapt to stay competitive.

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The dark side of transparency

McKinsey

Executives need to get smarter about when to open up and when to withhold information so they can enjoy the benefits of organizational transparency while mitigating its unintended consequences.

IT 111
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The digital future of work: What will automation change?

McKinsey

Rapid advances in robotics and artificial intelligence are making inroads in the workplace, with machines carrying out physical and cognitive activities. What will this mean for employment?

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Harnessing automation for a future that works

McKinsey

Automation is happening, and it will bring substantial benefits to businesses and economies worldwide, but it won’t arrive overnight. A new McKinsey Global Institute report finds realizing automation’s full potential requires people and technology to work hand in hand.

IT 112
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Where companies with a long-term view outperform their peers

McKinsey

Our new Corporate Horizon Index provides systematic evidence that a long-term approach can lead to superior performance for revenue and earnings, investment, market capitalization, and job creation.

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The future(s) of mobility: How cities can benefit

McKinsey

Autonomous vehicles, electric powertrains, vehicle sharing, and other advances are transforming urban mobility. Planning ahead can help cities capture the benefits of the shift, from cleaner air to easier journeys.

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A smart home is where the bot is

McKinsey

Within a decade, our living spaces will be enhanced by a host of new devices and technologies, performing a range of household functions and redefining what it means to feel at home.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.