On The Job
JANUARY 4, 2011
Here's my 2011 gift to you: I'm not going to write a list of new year's career resolutions. I'm not going to come down in favor -- or not -- of setting goals for yourself this year. (If you'd like to read such a post, there are about 62 million out there floating around on the blogosphere. Take your pick.) Instead, I'm going to offer you a simple way to know if you're doing what you should be doing this year for your career.
Penelope Trunk
DECEMBER 28, 2011
I am at a hotel. I think I'm dying. I have a bruise from where the Farmer slammed me into our bed post. I took the kids and went to a hotel so I could have time to think. I think I need to move into a hotel for a month. The Farmer told me that he will not beat me up any more if I do not make him stay up late talking to me. If you asked him why he is still being violent to me, he would tell you that I’m impossible to live with.
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Eat Your Career
AUGUST 1, 2011
My former co-worker (let’s call her “Ruth”) always saw the negative in everything. When an idea was presented, she was the first one to say, “That won’t work.” Fair enough. But she never offered alternatives. She never looked for solutions. She never, ever gave anything or anyone the benefit of the doubt. Ruth was an absolute nightmare to work with.
Lateral Action
DECEMBER 20, 2011
Thank you to everyone who entered the What Inspires You? competition by leaving comments on the original post about your inspirations. Fittingly, the comment thread turned out to be an inspiration in its own right, with over 100 entries that reminded me what a special group of people read this blog. We had such a […]. The post Competition Winners – and a Special Bonus Prize for You appeared first on Mark McGuinness | Creative Coach.
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On The Job
JULY 26, 2011
There's been publicity in the past about demands by high-profile celebrities and music stars. They insist on only white in their dressing rooms -- from white M&Ms to white sofas to white flowers. Or, they may request that special water is flown in from a small town in the south of France via Air Force One. (The water is for their dog, of course.
On The Job
AUGUST 19, 2011
I rarely (knock on wood) get sick anymore, and that's probably because I've been around so long I've caught every germ there is and am now immune. But I do have more aches and pains, many of them caused by sitting at a computer for 10 hours a day. My wrist hurts. My elbows hurt. My knees crack when I get out of my chair. The trouble is, I know better.
On The Job
MAY 3, 2011
After a week lounging around on the beach, I'm back on the job and trying to catch up with my blog. So, here's the latest column I did for Gannett/USAToday: Unfortunately, criticism is a part of the working world. • A co-worker criticizes your contribution to a report. • The boss criticizes the way you handled a client. • A co-worker criticizes your contribution to a report. • Even the lunch delivery person criticizes you for not having correct change.
On The Job
MARCH 15, 2011
For Lent this year, I've given up potato chips, french fries and swearing. I decided to go for all three since my effort last year (to give up criticizing others) failed on a regular -- almost hourly -- basis. Not three hours after I made my vow of abstaining from salty food and salty language, I dropped a box of spaghetti in the pantry that exploded like a thousand pick-up sticks.
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On The Job
JANUARY 10, 2011
Do you think other people in the workplace are rude? If you have a pulse, the answer is probably "yes," or "hell, yes." I've yet to talk to someone in the last 20 years who doesn't think workplace manners could be improved. A recent story said that some concerned parents -- and even embarrassed employers -- are paying up to $400 an hour because young workers are committing so many social blunders in professional settings.
On The Job
SEPTEMBER 23, 2011
Even the most confident job seeker has a niggle of doubt every now and again. Even if it's only a twinge that wakes you up in the middle of the night, it's there. You're not alone. But there are ways to become more confident about yourself and what you bring to the table. Here's a story I did for Gannett/USAToday.com: If you’ve been out of work for a long time, self-doubt can begin to set in.
On The Job
JULY 7, 2011
There are certain jobs I've had that I didn't like. The boss was a nut job, the commute was a killer -- and there was never much laughter. I thought there wasn't much to laugh about because the culture was so screwed up, but I realize after interviewing an expert on laughter in the workplace that I may have been missing the mark. The reason chuckles were few and far between was because of a much deeper issue of trust and relationships.
On The Job
JUNE 20, 2011
One of the things people like me always harp on is that you need to network all the time, whether you're employed or not. But I will be the first to admit that when I look back, there are things I wish I had done differently in my own networking efforts. Like not have a glass of wine on an empty stomach after a seven-hour flight. Because I now know that it makes me talk about stupid stuff for 20 minutes like how one of my cats has terrible hairballs-and-I-don't-know-what-to-do-about-it-blah-blah
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
On The Job
MAY 10, 2011
I've written before about phone interviews , and my friend Scot Herrick over at Cube Rules recently addressed the issue in a helpful post. I think anyone can do well in a phone interview if they're prepared, but what happens when you get an ambush call? I know some recruiters like to do this -- call you during the dinner hour when the kids are screaming and the meatloaf in burning and the dog has just eaten a sofa cushion.
On The Job
SEPTEMBER 2, 2011
Many people think they want to work from home until they do it. Then, they get tired of the isolation, the constant need to do housework or watch "Teen Mom" when they should be working. It's not for everyone, but if you can find a way to stay focused, it might be a way to forge a new career path. Here's a story I did for Gannett/USAToday: The job outlook hasn't been rosy for years, but at least one area continues to grow: remote work.
On The Job
DECEMBER 29, 2011
I spent the holidays with family and friends, and the one subject that came up over and over again (apart from the discussion that we were all eating too much) was about jobs. Some people were looking for jobs, and others were complaining about their current positions. When I asked these people whether they were planning to look for new positions this year, I got a lot of "We'll see" or "YES!
On The Job
SEPTEMBER 7, 2011
I'm one of those people who has written many times about the values of networking. It's good for your career, for your job search, for your personal brand, blah, blah, blah. For all I know, networking leads to better digestion and clearer skin. But one thing I'm really tired of is rude networkers. You probably don't know who you are, so it's a good thing you're reading this blog, because I'm going to tell you that your behavior is driving the rest of us nuts.
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On The Job
JULY 18, 2011
Lots of people get the Sunday night blues, even if they love their jobs. There's just something about the thought of getting up early on Monday, facing traffic, dealing with a blizzard of e-mails and attending yet another meeting that can turn even the best weekend a little blue. But I happened upon something I think can help, and all it takes is two minutes of your time on Sunday night.
On The Job
OCTOBER 4, 2011
People at work often socialize. Socializing at work is good for our health, studies reveal, and may even help us live longer. It's fun to talk Fantasy Football or the latest music or even why anyone cares what the Kardashians do. But there are times when, I believe, socializing at work takes a twisted turn. When comments become enough to not only hurt our health, but perhaps cause us to die of some terrible affliction.
On The Job
APRIL 19, 2011
I'm in the process of teaching my youngest son how to drive, and one of the things I'm trying to teach him is to always be scanning the road ahead. For example, I try to explain how he can't just focus on the green light ahead -- he has to be on the lookout for the idiot who is going to pull in front of him or the driver who suddenly decides to come to a dead stop to let a rabbit hop across the road.
On The Job
NOVEMBER 10, 2011
I recently watched a news clip about a local mall where the shop owners stated that not only were they currently hiring for seasonal jobs, but they were hoping some of those candidates would turn out to be permanent hires. Good news right? Then the reporter cut to an interview with a woman walking out of a local employment agency. The woman began talking, constantly playing with her hair and smacking gum.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
On The Job
MAY 23, 2011
If you have a child graduating from college this year, chances are good that you may see him or her move back home for a while because he or she hasn't landed a job. Twentysomething Inc. reports that 85 percent of graduates will go back to their parents' home, up from 67 percent in 2006. You may be frustrated, considering the big bucks you shelled out for your child to get a higher education.
On The Job
FEBRUARY 11, 2011
Anyone who has read a leadership book in the last decade or even watched television after Michael Jackson died probably knows of Deepak Chopra. Even though I've been covering the workplace for long time, I finally had a chance to interview him. As he answered his phone, I heard a dinging noise. "Are you getting in your car?" I asked. Chopra told me that indeed he was -- he was headed to the airport.
On The Job
JUNE 28, 2011
"Tell everyone you know you're looking for work" is a common refrain from career experts to job seekers. So, the job seeker goes on Twitter or Facebook and says, "I'm looking for a job." That task completed, the person then moves onto something a little less stressful, like trying to make the perfect margarita or catching up on fantasy baseball. For those of you with this job strategy, let me just tell you it's going to be a very long job search for you.
On The Job
MARCH 4, 2011
I often say that one of the happiest times of my life was when I was a college senior. Why? Because that's the last time in my life that I truly felt like I had the world by the tail. There wasn't anything I didn't know. Then, of course, I graduated, got a job.and realized I knew nothing. So, when I did this story for Ganett/USA Today, it brought back a lot of memories of my last days in college, and the naive belief that the world was waiting for me with open arms.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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