2007

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The Interrupting Co-Worker

On The Job

I recently received a letter from an employee (I’ll call her Barbara) who was fed up with a man (I’ll call him Jason) in her office who constantly interrupted her. The interrupter was nice, the person said, but she was going to strangle him one of these days. “He just starts talking, really loudly, when I’m on the phone,” Barbara says. “And, the other day he did the same thing when I was in the middle of a conversation with someone else.

IT 106
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Career Advice Columnist, Heal Thyself

On The Job

I woke up early this morning and thought about this being the last day of 2007. I thought about what I would write on my blog, and knew that I didn't want to write the same old stuff about how you need to make certain career resolutions, blah, blah, blah. Instead, I spent some time lying in the dark and thinking about my own career and where I wanted it to go in the new year.

Career 100
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Being Successful -- But Miserable

On The Job

There you sit, at the pinnacle of your profession. Successful, well-respected, making good money. It took lots of hard work, a little bit of luck and many personal sacrifices. Still, it was worth it. Wasn’t it? Unfortunately, many people in this exact position are saying “no.” They’re not doing something they like, they’re not happy, they’re not able to say they like what they’ve done with their life.

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Best Bets for 2008

On The Job

I didn't get around to this week's Tidbit Tuesday because (duh) it was Christmas and I was busy spending time with my family and cleaning up dog barf from my Golden Retriever who ate half a bag of Peppermint Patties. (And just for the record, I will never eat Peppermint Patties again.) So, I'm doing a Tidbit Thursday, which doesn't sound as catchy but will nevertheless be just as riveting: * Hand me that wrench: In ranking the best careers for 2008, U.S.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Proper E-mail Use Critical to Career Success

On The Job

Bill Lampton, Ph.D., president of Championship Communication, has served as a source for me many times when it comes to understanding how we can better communicate with one another at work. Recently, I asked him to discuss his newest efforts to teach us all how to be better e-mail communicators. It's obvious that e-mail is here to stay, yet you say few companies really educate workers about how and why to use it.

Career 100

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Overcoming Predicted Failures

On The Job

It's often an unhappy reality, but true: Once a boss decides a worker cannot succeed, then it becomes very difficult -- if not downright impossible -- to break that opinion. The manager often makes it more difficult for the employee’s suggestions to see the light of day, or argues with every idea the employee makes so that it is less likely others will pick up on the idea.

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Lack of Delegation Can be Short-Sighted

On The Job

Have you ever noticed that the people who complain the most about their workload often guard their turf at work like junkyard dogs? In other words, while they moan and groan about how much they have to do, they'd sooner sever a little toe than let anyone touch so much as a file folder or Post-It note on their desk? Of course, they may tell themselves and others that the reason they don't delegate anything is because a)no one can do a particular task as well as they can; and b)it’s just easier to

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Childless Workers Deserve Fairness

On The Job

There's no shortage of stories being written about the dilemmas of working parents. The problems of trying to balance the needs of family while maintaining a career are written about every day, and I know I've written my fair share of these stories. But each time I write about the subject, I get mail from someone who is fed up with all the focus being on the needs of the working parent, and would like some attention given to the childless worker who sometimes gets the short end of the stick.

Career 100
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The Power of Lists

On The Job

Even though Jay Leno has been begging me to come write for his show, I'm the daughter of a union man and not about to cross that writer's strike picket line. So, that leaves me free to offer you these gems for Tidbit Tuesday: * What's in a list? Time magazine's list-laden issue also has a dart to throw at the lists we all seem to love (ahem, 45 Things.).

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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What Does Success Look Like?

On The Job

In this blog, I try to provide information that I believe will be helpful to you. But today's blog post is different, because I want to learn something from you. It's simple, actually. I'd like for you to answer a question: What does success look like to you? Make your answer as long or as short as you want, and be brutally honest. Name 20 things or one thing.

Career 100
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Dignity and Privacy in the Workplace

On The Job

Most of us have been guilty of it a time or two: Trying to get a peek at the confidential files on the boss’s desk, or perhaps gossiping with a trusted co-worker about another employee’s performance problems. And while this may seem harmless -- you’re just keeping up on what’s going on after all -- it points out that the workplace needs some confidentiality guidelines.

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Developing Your Adversity Muscle

On The Job

At one time in your work life, you’ve probably tried it. A crisis arises and you do what you’ve been told will help: You breathe deeply, close your eyes, focus, and repeat something like “I can do it.” And when you open your eyes, the crisis is still there and you’re no closer to a solution than when you started puffing away and sounding like the little engine that could.

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Hot Jobs and Job Ruts

On The Job

I came across a great quote from Casey Stengel to begin this Tidbit Tuesday: "They say you can't do it, but sometimes it doesn't always work." Here are some items I also thought might be of interest: * Turn your head and cough: Sixteen of the 30 jobs with the fastest growth are health related, reports the U.S. Department of Labor, while six are computer related.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Getting People to Listen to You

On The Job

Sometimes it can be difficult to really make yourself heard at work. You give suggestions, but they seem to be ignored. You offer opinions in a meeting, but no one really pays attention. You can never get more than a minute of the boss’s time. Perhaps the problem is not what you’re saying, but how and when you’re saying it. Let’s say that you’re on the agenda of the next office meeting to give a brief rundown of a project you’ve been working on for several months.

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What I Know For Sure

On The Job

For months I have been anticipating the January issue of Oprah's "O" Magazine, because I was to be included in an article, with a mention of my book. Imagine my surprise when I found out that I was in the DECEMBER issue of the magazine! Of course I'm still thrilled, just having a hard time wrapping my head around the fact that I flipped through that magazine (twice) while standing in line at various stores, and never saw it.

IT 100
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Job Hopping May Have Consequences

On The Job

It’s not uncommon these days for an employee to leave a current job for greener pastures. No one faults a person for taking another position that offers more money, greater prestige or bigger opportunities. But what if this same employee takes the new job after being in a current position for only six months? Does the move still sound reasonable? Or, does it perhaps seem unprofessional, selfish and ungrateful?

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Holiday Workplace Weight Gain

On The Job

It's December in the workplace, so you know what that means. Pot luck. Pumpkin bread. A chocolate bundt cake. A candied nut plate the size of Manhattan. What would the holiday time be without some goodies around the workplace to spread a little holiday cheer? I know I wouldn't want to work during such a time unless I had a hunk of fudge to see me through, but I also know from my Thanksgiving holiday foraging that I've got to be realistic and understand I can no longer eat the entire Hickory Farm

Food 100
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Attend a Job Fair Like You Mean It

On The Job

Be honest: The last time you went to a job fair, did you do more than fill out a couple of applications or toss your resume at a recruiter? Did you rehearse your qualifications while standing in line to meet employers or did you work the Sudoku puzzle in the local newspaper? Did you use the event as a chance to network with everyone, or stand alone and drink free coffee?

IT 100
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Workplace Affairs Still Cause Problems

On The Job

I have written about workplace romance before , but it appears SOME people are not paying attention. Take the case of the American Red Cross recently dumping President and CEO Mark W. Everson after it was learned he'd had an affair with a female subordinate. This kind of hanky-panky has been going on in the workplace since, well, forever, but there is a lot less tolerance of on-the-job romance in some cases.

IT 100
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Reheating Catfish in the Microwave

On The Job

I've raced around the Web today, trying to find items for this Tidbit Tuesday. I figure I've burned off at least one of the pieces of pecan pie that I shoved into my face over the holiday (is this what is known as wishful thinking?). Anyway, here are some things you might find of interest: * You're not the boss of me: New research suggests that children entering school with behavior problems, as a rule, can keep pace with classroom learning, but persistent behavior problems can be a strong indic

Education 100
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I'm in Oprah's Magazine!

On The Job

Just wanted to tell you to keep your eyes peeled for the January issue of "O", The Oprah Magazine , because I'm in it! I was interviewed about how to make your career better, and I'm very excited that I not only was included, but my book, "45 Things You Do That Drive Your Boss Crazy" was mentioned. When hearing I would be in the magazine, one of my sisters immediately e-mailed me: "If you're going to be on Oprah's show, I want to go.and I'd like it to be the one with Oprah's favorite things wher

Career 100
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Learning From a Demotion

On The Job

Remember the time as a child when you tripped and fell in front of all your classmates? You probably thought you would die of embarrassment, right? Well, of course you didn’t, and somehow you managed to pick yourself up and survive the incident. But what happens when as an adult, you trip and fall again? Only this time it’s not you physically stumbling and sprawling in front of others, it’s the kind of tumble that is often more damaging emotionally and spiritually.

Mentor 100
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Workers Fighting Serious Health Issues Need Support of Co-Workers, Bosses

On The Job

I've done hundreds and hundreds of interviews over more than 20 years as a journalist, but the ones that I remember most are with people who are facing enormous challenges in their lives, but who somehow manage to get up every day and go to work. But let me be clear here: I'm not just talking about the person who puts up with annoying co-workers or bully bosses.

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Road Warriors, Networkers and Wordsmiths

On The Job

On this Thanksgiving Tidbit Tuesday (I seem to have an abundance of alliteration), lets consider the habit of saying "thank you." Don't be a turkey: According to HotJobs, it's a good idea to send a thank-you note after a job interview , although opinions vary as to the impact on getting the position. One senior manager said he had yet to see a thank-you note from a candidate really being the deciding factor in being offered a job, but concluded that every little bit helps.

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Use Time Off for Job Reflection

On The Job

Probably the last thing you want to do on your Thanksgiving break is think about work. And yet it intrudes into your thoughts, whether you want it to or not. You wonder how many email messages are piling up; how the boss will receive the report you left; and whether you're still in the running for that promotion. OK, you’re going to think about work whether you want to or not.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.