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Performance Management: How to Give Feedback to a Team Member Who Isn’t Changing

Let's Grow Leaders

My Feedback Isn’t Working…Performance Management for Repeat Issues You take performance management seriously. askingforafriend Human-centered performance management means giving meaningful feedback that reinforces clear expectations and gives space for emotions, support, and reflection.

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Performance Review: How to respond to frustrating or lazy performance feedback

Let's Grow Leaders

Speak Up to Get Better Feedback in Your Next Performance Review. A few years ago, I wrote “Avoid These Infuriating Phrases in End-of-Year Feedback” to encourage managers to stop making stupid comments when giving a performance review. How to Respond to the Most Infuriating Kind of Performance Review.

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How to Manage a Strong, Arrogant, Slightly Obnoxious High-Performer

Let's Grow Leaders

How do you manage a strong, arrogant, slightly obnoxious high-performer? A Profile of a Slighty Obnoxious High Performer They come in all shapes and forms. The post How to Manage a Strong, Arrogant, Slightly Obnoxious High-Performer appeared first on Let's Grow Leaders. There’s just one problem.

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Why So Many Managers Tolerate Poor Performance (and what to do instead)

Let's Grow Leaders

Do You Tolerate Poor Performance or Let the Slackers Slide? Or you let a performance issue fester for fear of not being liked? In this article, we address the common reasons so many managers tolerate poor performance, and what to do instead. How to Be Okay When It’s Time to Fire a Poor Performer 3.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient.

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How to Provide More Meaningful Performance Feedback

Let's Grow Leaders

If you knew your manager really cared about you and had your best interest at heart, would you want them to give you meaningful performance feedback? The post How to Provide More Meaningful Performance Feedback appeared first on Let's Grow Leaders. Even if it was hard to hear?

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How to Build a High-Performing Team: Ten Vital Conversations

Let's Grow Leaders

Invest One Hour a Month to Help Your Team Perform Even Better. Every truly high-performing team has one thing in common: They spend time in candid conversation talking about what’s working and consistently look for ways to improve. Here are ten important questions to start with when building a high-performing team.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

Traditional methods of agent coaching lack the ability to automatically analyze the unstructured data inside support interactions to identify opportunities for improvement and reward strong performance.

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Two Sides of the Same Coin: Recruiting & Retention

Speaker: Caitlin MacGregor, CEO and Co-Founder of Plum

That makes talent acquisition and talent management strategies aligned with the current context of the labor market critical to every organization's success. Caitlin will explore how predictive science helps organizations engage, attract, and retain high-performing talent.