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10 essential workplace skills for success

December 5, 2023 - 17 min read

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What are workplace skills?

10 examples of workplace skills

6 ways to improve workplace skills

How to include workplace skills in job applications

Turning imagination into reality

Imagine walking into an interview feeling confident and prepared. You're armed with technical knowledge, people skills, and everything in between — in other words, you're the complete package, with a diverse skill set that makes you the ideal candidate. 

This isn't a far-fetched dream. In fact, it's an attainable reality when you perfect essential skills for the workplace. Understanding and developing these skills boosts your employability and prepares you for long-term career success. 

You don't have to be a fortune teller to predict that the job market will ask you to bring a mix of skills to the table. Certain ones will always be in demand, whether you're just starting your career or a seasoned professional looking to pivot. Keeping up with in-demand skills makes you a strong candidate who stands out in a crowded job market.

What are workplace skills?

Workplace skills go beyond the bullet points on a resume. They’re the less-tangible attributes that translate to efficiency, dependability, and effectiveness on the job. Think of them as your toolbox for navigating challenges and optimizing productivity. 

Employers don't just look at what you know — they're keen to see how you apply it. A balanced blend of technical knowledge and interpersonal skills demonstrates your ability to tackle specific tasks in addition to the unanticipated hurdles that inevitably pop up in any job.

A worker’s skills comprise both hard and soft skills, from technical abilities to effective communication. These talents are crucial because they impact performance and team dynamics, shaping the overall work environment. Employers value a well-rounded skill set, as it demonstrates adaptability and problem-solving capabilities.

10 examples of workplace skills

Contrary to popular belief, 75% of long-term career success depends on developing soft skills rather than technical skills. This means if you’re short on soft skills, you should work on developing them ASAP. 

Check out this list of employee skill examples to pinpoint where you thrive and where you could improve:

1. Communication

Communication is about articulating your ideas and understanding others by practicing active listening and reading body language. Good communication is key in any work environment to mitigate costly misunderstandings and ensure everyone's on the same page. When applying for a job, incorporate examples demonstrating your knack for clear and effective dialogue.

Today, communication also extends to written outputs like emails and Slack messages. Your writing skills must be sharp to convey your thoughts clearly and efficiently. A misspoken word or poorly written email can throw a wrench into projects and relationships. 

After brushing up on this skill, ensure your LinkedIn profile and other professional social media profiles showcase your strong written communication skills with clean, concise copy.

group-of-women-working-in-an-office-workplace-skills

2. Management

Management doesn't mean just being the boss — it's also about handling resources wisely and meeting goals efficiently. 

This umbrella skill includes time management, project management, and even conflict resolution. Show employers you can steer the ship through stormy waters and keep your team on course. Point to past roles where your management made a tangible difference, like completing a project ahead of schedule or under budget.

Critical management skills also involve adaptability and decision-making. The work environment is always changing, and how you adapt your management style can make all the difference. 

3. Self-regulation

In a professional setting, emotional stability is vital. Self-regulation, including emotional intelligence and self-awareness, helps you keep a cool head when tensions rise. It also allows you to approach problems rationally rather than impulsively. 

Furthermore, self-regulation contributes to better self-management and even career path planning. Knowing your emotional triggers allows you to position yourself in roles and projects where you'll excel. It’s an often overlooked component of professional growth and career development.

Showcase this skill by citing instances where your level-headedness positively impacted outcomes or resolved conflicts.

4. Teamwork

The phrase "team player" might sound cliché, but teamwork skills remain an invaluable part of professional life. 

It's all about synergizing with team members to achieve common goals. Good teamwork skills lift the morale and efficiency of the entire workforce. To highlight teamwork on your job application, give examples of projects that succeeded thanks to your collaborative efforts.

Remember: the ability to collaborate doesn't just help you. It makes your entire team more effective, and when team members mesh well, the entire company benefits, not just individual contributors. Leaders often look for employees who can elevate the team’s collective workforce skills and competencies. 

5. Collaboration

This skill goes hand in hand with teamwork but focuses more on cross-functional cooperation. Collaboration fuels innovation and creativity, adding significant value to any project.

Effective collaboration demands excellent communication and emotional intelligence. When collaborating across departments, it's essential to understand the language and priorities of other teams. Your adaptability and active listening skills play a significant role in breaking down silos and promoting a culture of collaboration at work.

In your application, use examples that showcase your ability to work cohesively with different departments or new skill sets to achieve bigger and better outcomes.

woman-teaching-man-stuff-workplace-skills

6. Problem-solving

Being a problem solver doesn't just make you valuable — it makes you indispensable. When challenges arise, your ability to provide practical solutions is a non-negotiable for many companies.

Plus, being a great problem solver often requires solid analytical skills. The ability to assess a problem from multiple perspectives helps ensure your solutions are well-rounded and effective. A variety of industries, including healthcare and technology, place a high value on this multifaceted approach to problem-solving.

Show off your problem-solving prowess by detailing situations where your innovative approaches overcame obstacles or streamlined processes.

7. Effective feedback

Feedback contributes to a culture of continuous improvement. Employers seek out this skill because it enhances both individual and collective performance.

Feedback loops also play a crucial role in effective project management. When everyone on the team is open to giving and receiving constructive input, projects often meet or even exceed expectations. 

When showcasing this skill, remember to mention how your ability to handle feedback positively affected project outcomes. Highlight workforce development examples where your constructive feedback led to notable improvements or where you acted on feedback to enhance your own skills.

8. Critical thinking

This skill empowers you to assess situations from multiple angles and avoid snap judgments. Good critical thinking leads to better decision-making and reduces the risk of costly errors.

In a rapidly changing job market, critical thinking skills are always in demand. Your ability to adapt and think on your feet can set you apart from the competition. From conflict resolution to effective problem-solving, strong critical thinking skills are a must-have in almost any career path. 

In your application, pinpoint times when your analytical skills were instrumental in making well-informed decisions.

9. Digital skills

In many roles, being tech-savvy is a must. Whether it's mastering Microsoft Office or knowing how to use the Adobe Creative Suite, these skills amplify your employability. Be sure to list certifications or experiences that prove your digital competency when applying for jobs.

Keep in mind that digital skills extend beyond software knowledge. They also encompass digital communications, such as work-related social media accounts and web-based meetings. Employers highly value this versatility, as it enhances your ability to fit into modern work environments.

group-of-people-working-and-taking-notes-workplace-skills

10. Technology

Hard skills like coding or specialized knowledge in healthcare have clear-cut value: they showcase your ability to handle the specific demands of your role. But don't just list these skills on your resume — provide examples demonstrating your expertise and efficiency in employing them.

Technology is constantly evolving, so your willingness and ability to learn new skills, tools, or platforms makes you an even more valuable asset. Every additional skill boosts your competitive edge and prepares you for future advancements in your field, making you a long-term asset to any organization.

Each skill brings advantages to the workplace, making you more employable and capable. While some might be more tailored to specific industries or roles, most are universally beneficial, giving you a leg up in any job market.

6 ways to improve workplace skills

If you’re looking to boost your office skills but don't know where to start, here's your cheat sheet to level up your abilities at work:

1. Set weekly and monthly goals

Evaluate your current skills and identify what could use some polishing. Maybe your time management skills could be better, or your technical skills need a refresher. Once you’ve made this list, set realistic goals for each week and month to improve them. These targets act like a GPS, keeping you on the right path and ensuring you continually upskill.

2. Prioritize your tasks

When you're swamped with work and everything seems urgent, stop, take a breath, and calmly list out your tasks. Identify what will really move the needle for you or your team. 

This approach hones your decision-making skills and amplifies your time management. On average, it takes around 23 minutes for workers to get back on task after an interruption, so prioritizing your work and remaining focused is key. Learning how to prioritize tasks leads to better results and less stress.

3. Avoid multitasking

Despite its allure, multitasking often undermines quality and performance. Focusing on one task at a time lets you bring your full problem-solving and critical-thinking skills to the table. Channel your energy into one thing and do it well.

4. Give and ask for feedback

Feedback isn't something to fear — it's an opportunity to grow. Knowing where you shine and where you can improve enhances your self-awareness and sets the stage for targeted self-improvement. 

Employees who receive consistent, meaningful feedback from their manager are 3.5 times more likely to be engaged than those who receive feedback once a year or less. The next time someone offers feedback, take it as a chance to evolve your skills in the workplace.

5. Standardize processes

You don’t always need to reinvent the wheel. Standardizing how you handle routine tasks can be a game-changer for efficiency and focus. It allows you to allocate your mental resources to more complex tasks requiring full attention, bolstering your project management skills.

6. Be optimistic

A positive outlook can elevate your mood and work wonders in a work environment. 

Optimism infuses you with resilience and enhances your emotional intelligence. Believe it or not, your positivity can be infectious, boosting team morale and even fostering better communication skills among your team members.

two-women-writing-in-a-board-workplace-skills

How to include workplace skills in job applications

Once you've honed your skills, it's time to make them shine on your job application. 

Fortunately, showing potential employers what you bring to the table doesn't have to be complicated. Here's how to put your best foot forward:

  • Tailor your skills to the role: Treat each job application like a unique opportunity. Tailor your resume to emphasize the skills most relevant to the job you're seeking. Ditch the generic approach and match your skills to the job description to grab the attention of hiring managers. This approach demonstrates you're serious about this particular role.
  • Provide quantifiable accomplishments: Telling isn't selling. Use cold, hard numbers to validate your skills. Instead of merely stating you're good at project management, point out that you led a team to complete projects 20% under budget and two weeks ahead of schedule. Stats like these prove your prowess and make you more memorable to employers.
  • Use the STAR method in interviews: If you make it to the interview stage, you'll need to discuss your skills in real time. Use the STAR method (situation, task, action, result) to frame your experiences. This technique is an organizational skill that helps you break down complex scenarios into digestible chunks to leave a lasting impression on the interviewer.
  • Incorporate skills into your cover letter: Your cover letter is another opportunity to showcase your skills. Integrate relevant skills naturally throughout the letter and discuss a project where your problem-solving skills or teamwork made a difference. A well-crafted cover letter gives employers a taste of what you bring to the table, making you a more compelling candidate.

Ticking these boxes elevates your entire application and gives you a competitive edge. Tailoring your approach and providing real-world proof of your skills show employers that you mean business. And in a saturated job market, standing out for all the right reasons is more crucial than ever.

Turning imagination into reality

Mastering diverse workplace skills sets you on a rewarding career path. From communication and management to adaptability and critical thinking, these skills don't just meet job market demands — they make you a formidable professional. 

Remember that confident candidate walking into the interview? That's you, ready to conquer the world.

Thrive in your workplace

Connect with our Coaches to build stronger workplace relationships and cultivate a culture that drives success.

Thrive in your workplace

Connect with our Coaches to build stronger workplace relationships and cultivate a culture that drives success.

Published December 5, 2023

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships.

With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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