On-Demand Webinars

Is Training the Right Solution?

Tim Buteyn

On Demand
Recorded August 17, 2023

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

On Demand
Recorded April 27, 2023

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Revitalizing Dry Content: A Lesson in Engagement

Tim Buteyn, President of ThinkingKap Learning Solutions

On Demand
Recorded April 12, 2023

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Top Techniques for Coaching Your Contact Center Agents

Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

On Demand
Recorded November 3, 2022

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Top Industry Secrets for Successful Contact Center Scripting

Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc

On Demand
Recorded September 8, 2022

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Winning Solutions to Keep Contact Center Agents Engaged

Adam Saad - Founder & CEO, Tech Stack Advising

On Demand
Recorded August 17, 2022

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How to Inspire and Empower Contact Center Agents Through Collaborative Coaching

Kate Nasser, The People Skills Coachâ„¢

On Demand
Recorded June 2, 2022

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Sustaining Employee Engagement in the Contact Center

Paul Ellis, Contact Center SME & Business Consultant for One You Love Homecare LLC

On Demand
Recorded May 5, 2022

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How to Leverage AI to Drive A Better Human Experience for Your Customers

Adam Cutler, Co-Founder of IBM Design, IBM Distinguished Designer, AI Design

On Demand
Recorded April 13, 2022

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