Let's Grow Leaders
MARCH 12, 2020
Lead through rapid change with calm clarity When he started work that week, “Aaron” didn’t know that he’d be asked to guide his team through a coronavirus response, but within just a few days the situation was urgent. Major clients were making […]. The post How To Lead In The Midst Of Urgent, Rapid Change And Strain appeared first on Let's Grow Leaders.
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Penelope Trunk
JUNE 18, 2020
Right after George Floyd was killed, there were fireworks in my neighborhood. All night long. I live in Roxbury, on a sliver of Boston between two gang territories. So I assumed the noise was gunshots. But a few days later, fireworks actually lit up the sky. At 1am. 2am. 3am. By the end of May, the fireworks out of our apartment window were amazing.
Vantage Circle
MARCH 29, 2020
When you are working from home, you have enough flexibility to do your job. But this luxury can often turn into a missed opportunity if not planned accordingly. They say work from home can be your litmus paper to your productivity. Also, many would argue over the fact that it needs intrinsic motivation to perform your tasks efficiently and deliver at the right time when you are working from home.
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Let's Grow Leaders
APRIL 13, 2020
My heart has been breaking all day. I’ve been doing the best I can with the onslaught of phone calls, emails, and texts from incredible leaders in the emotional throes of an unexpected layoff. “I’ve been laid off.” “I had to lay […]. The post How to Support Your Team During an Unexpected Layoff appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
FEBRUARY 3, 2020
To get more done, start with you In the past few months, we’ve heard from many leaders asking for help with time management. They feel the pressing need to get more done, but many of them feel like they’re already maxed out […]. The post Practical Help for Exhausted Leaders Who Need to Get More Done appeared first on Let's Grow Leaders.
Let's Grow Leaders
OCTOBER 19, 2020
“Yeah, I don’t do small talk.” “My team understands, I’m cool with THEIR chit chat in-between meetings, but I don’t really have time for that stuff. I’m all business. That’s why I’m so productive.” “I get that small talk is important, but […]. The post How to Get Better at Remote Small Talk appeared first on Let's Grow Leaders.
Let's Grow Leaders
AUGUST 20, 2020
Communication is tricky, even during “normal” circumstances, but it’s even more important now. You know we’re huge believers in 5×5 communication. Communicating anything that’s important five times, five different ways and are always on the lookout for great communication techniques to make […]. The post Communication Techniques for Challenging Times: A Frontline Festival appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 30, 2020
In this time of extraordinary uncertainty and change your team has learned to quickly adapt to do the best they can, with what they have, from where they are. The COVID-19 crisis has us all quickly adapting to new ways to serve […]. The post How to Capture What You’re Learning From This Crisis Now appeared first on Let's Grow Leaders.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Let's Grow Leaders
JUNE 22, 2020
How do you lead decisively when you just don’t know what’s coming next? You don’t know what you don’t know, and even what you DO know you know could change. In a recent conversation, with “Joe” a senior leader in the assisted […]. The post How to Lead Decisively When You Don’t Know What’s Next appeared first on Let's Grow Leaders.
Let's Grow Leaders
MAY 28, 2020
You wouldn’t have wished for this ridiculous, unprecedented disruption. But if you’re like many leaders I talk with, this stressful period has also been surprisingly energizing. Until it wasn’t. You’re proud of your team. They’ve been working round the clock on a […]. The post How To Disrupt the Disruption and Help Your Team Move Forward appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 9, 2020
This week we’ve received so many calls from leaders trying to figure out remote working contingency plans and from managers faced with implementing these new work from home policies. If you’re also trying to make the best of a new work-from-home scene, perhaps […]. The post How to Lead a Team That Suddenly Has to Work From Home appeared first on Let's Grow Leaders.
Let's Grow Leaders
JUNE 15, 2020
There’s no going back, but a better future is possible It should be clear to every leader at this point: there’s no getting back to “normal.” The pandemic has unalterably shifted the economic landscape and business operations. The racial equity movement sweeping […]. The post How to Co-Create a Better Future appeared first on Let's Grow Leaders.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Let's Grow Leaders
SEPTEMBER 3, 2020
We don’t hate online meetings – we hate soul-sucking wastes of time After months of online meetings, video conferences, Zoom, and Teams meetings, you’ve mastered the basics: You’ve got light in front of you (not behind you) so we can see you […]. The post Beyond the Basics: Online Meetings that Don’t Suck Your Soul appeared first on Let's Grow Leaders.
Let's Grow Leaders
JUNE 8, 2020
We get it. It’s all a lot right now. Some days it takes every ounce of energy just to make it through. Who has time for mid-year reviews? Why not just skip them this year? After all, a great mid-year review is […]. The post How to Hold an Effective Mid-Year Review in a Pandemic appeared first on Let's Grow Leaders.
Let's Grow Leaders
AUGUST 28, 2020
Gratitude—real gratitude, not the saccharine “too blessed to be stressed” meme mantra—has the power to revolutionize your leadership and your influence. In this interview with Chief Operating Officer Kerry Wekelo, you’ll get practical ways you can cultivate gratitude in your own life, […]. The post Leadership and Gratitude – Interview with Kerry Wekelo appeared first on Let's Grow Leaders.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
NOVEMBER 5, 2020
Your company’s purpose strengthens resilience and creates value—if it’s genuine. A new framework highlights a detailed approach to embedding purpose throughout your organization.
McKinsey
MAY 15, 2020
The rapid migration to digital technologies driven by the pandemic will continue into the recovery. Here’s how to accelerate your organization’s digital capabilities to keep pace.
McKinsey
JULY 3, 2020
Two renowned scholars and two McKinsey experts illuminate the leadership imperatives of our time: bringing people together, energizing forward progress, and reimagining normalcy.
McKinsey
OCTOBER 5, 2020
A new survey finds that responses to COVID-19 have speeded the adoption of digital technologies by several years—and that many of these changes could be here for the long haul.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
NOVEMBER 25, 2020
Leaders must actively manage the energy of their workforces, cultivate the quality of employee relationships, and demonstrate a capacity for resilience to recharge their organizations during crises.
McKinsey
DECEMBER 3, 2020
The decarbonization pathways to a net-zero Europe are countless, but not all are cost optimal. We explore one pathway that could reduce the EU’s emissions 55 percent by 2030 while delivering broad economic benefits.
McKinsey
NOVEMBER 2, 2020
In this uniquely severe global crisis, leaders need new operating models to respond quickly to the rapidly shifting environment and sustain their organizations through the trials ahead.
McKinsey
JULY 1, 2020
Digitization has played a key role in reducing the spread of the virus and promoting a safe recovery. Now, it’s even more critical to the country’s longer-term economic health.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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