McKinsey

JUNE 7, 2022

Retail media networks are transforming the advertising landscape and boosting top retailers’ bottom lines. Our latest survey helps debunk five mistaken beliefs about RMNs.

Retail 93

Retail Media Networking Strategy 93

McKinsey

JULY 8, 2021

Retailers’ relative performance in capital markets starkly demonstrates a pandemic-driven acceleration of ongoing industry shifts. This means those that wish to keep up need to speed up.

Retail 115

Retail Performance 115

McKinsey

OCTOBER 6, 2022

A survey of more than 30,000 consumers and 100 grocery CEOs reveals the challenges—and opportunities—that grocery retailers face today.

Retail 104

Retail 104

McKinsey

OCTOBER 18, 2022

The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves, focusing on businesses where they can achieve and extend market leadership in the new digital world.

Banking 114

Banking Retail Leadership Strategy 114

McKinsey

MAY 4, 2022

Although the path to decarbonization remains unclear, retailers can prepare by better understanding how costs could be distributed along the value chain.

Retail 94

Retail 94

McKinsey

AUGUST 9, 2022

Sellers typically control what retail marketplaces charge for their products, but retailers have options to keep pricing competitive—and customers loyal.

Retail 91

Retail 91

McKinsey

JANUARY 11, 2023

For retailers, service businesses represent a tremendous growth opportunity—and a way to start building ecosystems that satisfy more of consumers’ needs.

Retail 57

Retail 57

McKinsey

JUNE 9, 2020

This new report outlines a future of UK retail where a third of all tasks are affected by technology. We highlight six essentials for retailers to navigate the transformation, meet consumer needs, and achieve up to six points of margin improvement to counteract inflationary headwinds.

Retail 89

Retail 89

McKinsey

JULY 19, 2021

Retailers’ relative performance in capital markets starkly demonstrates a pandemic-driven acceleration of ongoing industry shifts. This means those that wish to keep up need to speed up.

Retail 97

Retail Performance 97

McKinsey

SEPTEMBER 10, 2022

Airline retailing could be worth $40 billion by 2030—a new report gives insight on how airlines can maximize this opportunity.

Retail 122

Retail 122

McKinsey

AUGUST 29, 2020

Retailers that embrace people analytics are poised to streamline their onboarding process, retain strong employees, and ultimately maximize productivity.

Retail 145

Retail 145

McKinsey

MARCH 21, 2020

The food-retail industry plays a critical role in these uncertain times. Here are six actions food retailers should take to help their communities, their employees, and their business.

Retail 126

Retail Food 126

McKinsey

OCTOBER 17, 2022

And retailers should take note. Our recent consumer survey found two important facts about American consumers.

Retail 121

Retail Strategy 121

McKinsey

NOVEMBER 11, 2021

In a seemingly ‘no win’ environment, retailers can take a two-speed approach to address the current shocks and build a more resilient foundation for the future.

Retail 118

Retail Management Management 118

McKinsey

NOVEMBER 18, 2021

How can retailers ensure strong sales this holiday season amid continuing supply-chain problems? Two McKinsey experts share their insights.

Retail 114

Retail Strategy Management Management 114

McKinsey

APRIL 24, 2020

Survey findings suggest that retail executives expect a delayed rebound of traffic once stores reopen, a persistent increase in e-commerce penetration, and changes to store operating models and procedures.

Retail 139

Retail 139

McKinsey

JULY 18, 2020

To succeed after COVID-19, retailers must assess their revenue management practices, operating models, digital capabilities, capital investments, and M&A strategies—then make bold moves to transform themselves.

Retail 133

Retail Strategy Management Management 133

McKinsey

JANUARY 13, 2021

Consumers are expecting more from brands than ever before, and the cost is high for retailers that don’t take action on racial equity, diversity, and inclusion.

Retail 92

Retail 92

Forbes Careers

DECEMBER 1, 2022

Walgreens retail president and chief customer officer Tracey Brown talks about her pivot points in her career and what's next for the company.

Retail 98

Retail Career Networking Leadership 98

McKinsey

JUNE 12, 2020

Retail banks have a prominent role to play in guiding the world toward economic recovery, while preserving the health of their organizations.

Retail 140

Retail Banking 140

McKinsey

MARCH 10, 2021

After a year like no other, the US retail industry faces a still-uncertain future. Our latest research highlights seven imperatives that will position retailers for success—regardless of what is next.

Retail 90

Retail 90

McKinsey

NOVEMBER 17, 2021

In the age of the inclusive consumer, harnessing the power of retail can increase demand for Black-owned brands.

Retail 122

Retail 122

McKinsey

OCTOBER 15, 2021

As global organizations seek to recast themselves for speed, the retail sector has been under significant pressure. Enterprise agility is emerging as a solution.

Retail 107

Retail Solution 107

McKinsey

MAY 11, 2021

Given COVID-19’s acceleration of digital retail trends, we sat down with Shekar Natarajan from American Eagle Outfitters to discuss the company’s recent push toward digitization.

Retail 95

Retail 95

McKinsey

MARCH 22, 2023

As consumer spending shifts online, many traditional retailers have been caught flat-footed. Retail media networks hold huge promise— but retailers need to seize the opportunity.

Retail 47

Retail Media Networking 47

McKinsey

MAY 7, 2021

A new era brings a familiar technology to the forefront for nongrocery retailers.

Retail 100

Retail 100

McKinsey

JULY 5, 2022

Traditional retailers can join the boom in online shopping and digital commerce through retail media networks—a fast-growing profit stream.

Retail 78

Retail Media Networking Strategy 78

McKinsey

APRIL 28, 2020

An effective personalization operating model, featuring eight core elements, can help retailers and brands keep pace. Today’s customers expect a personalized experience when they are shopping.

Retail 111

Retail 111

McKinsey

OCTOBER 8, 2020

What will it take for US retailers to succeed post-COVID-19? Three McKinsey partners offer their views.

Retail 127

Retail IT 127

McKinsey

MAY 15, 2020

Retailers will have to work hard to meet ever-evolving customer experience requirements in order to win and remain relevant. The COVID-19 crisis has led to dramatic shifts in consumer behavior.

Retail 130

Retail 130

McKinsey

APRIL 2, 2020

Retail supply chains are grappling with the humanitarian impact of the outbreak, as well as new operational risks. Five actions can help retailers bring goods to communities and help employees.

Retail 116

Retail 116

crowdspring

JUNE 6, 2022

Strong branding is vital to retail businesses. Here are 7 strategies and best practices on how you can build a strong retail brand that resonates with customers.

Retail 71

Retail Strategy 71

McKinsey

MARCH 31, 2021

In the future, the most successful retailers will employ experts in video-game design and spatial computing, predicts Salesforce.com’s global innovation evangelist.

Retail 108

Retail 108

crowdspring

MARCH 27, 2022

Great employees can help retailers sell more products, be more efficient, and improve customer service. Here are 7 strategies to improve your hiring process.

Retail 98

Retail Strategy 98

McKinsey

MARCH 16, 2019

A retailer can now use geospatial analytics to understand the interactions between its online and offline channels. With these insights, it can create a higher-performing retail network.

Retail 103

Retail Networking Performance IT 103

McKinsey

APRIL 28, 2021

Here’s a checklist for retailers. Dynamic pricing doesn’t have to be extraordinarily complex, but it does have to be strategic and disciplined.

Retail 100

Retail IT 100

McKinsey

NOVEMBER 13, 2020

Retailers in consumer discretionary categories were already struggling in the US before COVID-19. Better supply-chain management could be critical to their recovery.

Retail 128

Retail Management Management 128