McKinsey

MARCH 6, 2023

Retailers must become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been, says the department store veteran and former managing director of Selfridges.

Retail 55

Retail Management Management 55

Your Work, Your Way

MAY 16, 2023

If you haven’t heard the term before, it’s the management equivalent of “quiet quitting.” So some managers take small steps over time in hopes the worker will make their own decision to move on. In fact, 56 percent of the managers from the JobSage survey said they had employees they wish they could fire.

Management 77

Management Management Retail Career Development 77

On The Job

AUGUST 10, 2020

It's always a good idea to know what's on the minds of hiring managers. Some 48% of respondents in the software industry believe they'll emerge stronger, followed by those in infrastructure (46%), finance (44%) and retail (43%). Here's some research from Lever based on 700 talent and HR decision-makers in the U.S.

Management 137

Management Management Recruitment Retail 137

Let's Grow Leaders

SEPTEMBER 29, 2021

” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.

Retail 439

Retail Leadership Accounting Executive Coach 439

McKinsey

MAY 25, 2021

High levels of retail returns are not inevitable. Better management can reduce the cost and improve consumer loyalty at the same time.

Management 83

Management Management Retail 83

Let's Grow Leaders

AUGUST 23, 2021

” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.

Retail 601

Retail Leadership Accounting Executive Coach 601

McKinsey

JULY 23, 2019

A measured approach to pricing during the clearance cycle could be worth millions of dollars to retailers.

Retail 69

Retail Management Management 69

Let's Grow Leaders

SEPTEMBER 13, 2021

For many leaders, emotional splash comes from their intensity and drive-useful attributes, but ones that need to be managed. Recently, we were in a retail store where a partial wall divided the customer-facing counter from the back of the store. Here are more ways to manage your leadership stress.). Process it. Your Turn.

Leadership 475

Leadership Management Management Performance 475

Let's Grow Leaders

JUNE 29, 2015

Antoine was an accomplished millennial retail sales professional considered “a bit rough around the edges.”. His no BS approach created a natural bond with entrepreneurs and mom and pop companies, that left some managers scratching their heads. But, heck it worked. He applied again. He applied again.

Retail 477

Retail Mentor Accomplishment Management 477

McKinsey

JUNE 4, 2020

Nothing will pay more dividends in the long run than serving as trusted advisors and guiding clients through the months ahead. Financial advice has never been more important.

Retail 67

Retail Management Management 67

McKinsey

MAY 18, 2018

Revenues, and the number of assets managed, hit record highs for North American financial advisors in 2017. A deeper look at the numbers, however, reveals concerning trends in pricing and new-client acquisition.

Management 63

Management Management Retail 63

Let's Grow Leaders

FEBRUARY 20, 2023

In contrast, managers who haven’t learned this secret focus on the numbers and frantically swivel their team’s focus back and forth between twenty-seven different measurements – most of which don’t directly affect results. Managers who don’t understand the difference between a score and what it represents will beat people up with the number.

Communication 266

Communication Management Management Performance 266

McKinsey

JUNE 6, 2016

Amid fundamental shifts in the retail and consumer landscape, consumer-goods manufacturers must rethink the way they manage key accounts.

Retail 76

Retail Manufacturing Accounting Management 76

Let's Grow Leaders

NOVEMBER 21, 2012

A guest post from Karin Rigas, Greve, Denmark Karin Moeller Rigas has worked as a Sales Manager, Executive Coach, and Management Consultant within Retail Banking for more than 25 years. Founder of www.emodigy.com, an e-learning site for managers, she is the author [.] The solution may be closer than you think.

Performance 297

Performance Executive Coach Executive Coaching Retail 297

crowdspring

MAY 9, 2023

Suppliers are responsible for various tasks, including product development, inventory management, shipping, handling replacements, and restocking. They also determine the retail prices and shipping fees to generate a profit. They also determine the retail prices and shipping fees to generate a profit. Wide product selection.

Retail 85

Retail Electronics Management Management 85

Big Rocks Engineering

DECEMBER 2, 2022

Brand managers would put their new product through its paces in terms of concept development, packaging, and retail placement before releasing it to consumers. New product development (NPD) used to be a long, arduous process.

Development 77

Development Retail Engineering Management 77

Vantage Circle

FEBRUARY 23, 2021

Zubair Bhura talks about “ The Role Of HR in Performance Management ”. Defining the goals of managers and communicating those with employees is the basic ingredient to foster a well-structured performance management system within an organization. Show Notes: (1:22) What motivated you to pursue a career in HR? (3:00)

Performance 52

Performance Management Management Accounting 52

McKinsey

JUNE 28, 2021

Many retailers underestimate the value of coordinating decisions on pricing and promotions. A new analytics approach can help.

Retail 135

Retail Management Management 135

International Coach Academy

NOVEMBER 23, 2022

Flash forward 4 years: Josie is now a full-time, human resources manager with that same company only now she has benefits, earning upwards of $60k, and is responsible to manage one person. I met Josie when she was recommended to me by her manager at her behest of Josie. One big problem: Josie was not happy. References.

Executive Coach 208

Executive Coach Executive Coaching Management Management 208

Vantage Circle

JULY 2, 2020

Perhaps there is no greater opportunity for companies to get clear answers to questions of talent management- What talent do we have? In this episode, Sweta Mogha , the co-founder of e-WOW, talks about Talent management - How to recruit and retain your best employees. What talent do we need?

Recruitment 52

Recruitment Management Management Retail 52

McKinsey

MAY 24, 2021

The 10th annual PriceMetrix report examines an unprecedented year for North American wealth management.

Management 101

Management Management Banking Retail 101

Let's Grow Leaders

JULY 3, 2023

I’ve (Karin) led tens of thousands of customer-facing employees over the years, including managing more contact center and retail customer escalations than I’d care to admit. Your job is to TRY to make things right for this difficult customer, but you can’t possibly please all the people all the time.

Communication 234

Communication Retail Leadership IT 234

On The Job

JANUARY 2, 2017

consumers by Accenture, for example, shows that 40% were willing to change their brand loyalty for at least one reason, such as: The customer could receive discounts or coupons via the retailer’s social media channels. (18%) 18%) Google Wallet or other form of mobile payment was accepted in store by the retailer. (9%)

Retail 114

Retail Media Solution Management 114

The Coaching Blog

APRIL 20, 2023

Through this work, and having owned and managed retail SMEs for nearly twenty years, Ian has developed a deep understanding for the needs of this sector both nationally and internationally. For the past six years, he has been working for NMC in developing a coaching and core life skills training programme for children and adolescents.

Retail 98

Retail Professional Coach Mentor Leadership 98

International Coach Academy

MARCH 30, 2023

IL Mio Modello Di Coaching L’ispirazione del mio modello viene dalla combinazione di mie diverse esperienze, tutte in maniera diversa rilevanti, che credo contribuiscano ognuna a come ho costruito il mio modello di coaching.

Retail 208

Retail Management Management Accounting 208

McKinsey

MARCH 28, 2020

During a virtual roundtable, China-based executives discuss their experience managing operations at leading consumer companies during the coronavirus crisis.

Management 106

Management Management Retail 106

Let's Grow Leaders

JANUARY 19, 2015

We didn’t need more retail customers, we needed to convert the small business customers that were already coming into our stores to manage their personal accounts. It was all about “switchers” from other carriers. I encouraged my team to redefine the problem.

Accounting 438

Accounting Retail Brainstorming Accomplishment 438

She Owns Success

DECEMBER 11, 2023

Well, it’s to optimize lead management and boost sales productivity. E-commerce Automation With the popularity of online retail, e-commerce automation has emerged as a groundbreaker, reshaping how businesses operate and enabling them to scale effectively. Its impact on online retail businesses is nothing short of transformative.

Retail 52

Retail Media Critical Thinking Education 52

She Owns Success

FEBRUARY 28, 2024

Finance management and familiarity with different funding options can be crucial for business sustainability. They provide a glimpse of the operational side of fashion, from design conception to retail delivery, which can be pivotal for a holistic understanding of the business.

Finance 52

Finance Retail Media Education 52

Let's Grow Leaders

AUGUST 27, 2014

Retail is always a balancing act of providing great customer service and not giving away the store. Nothing makes me sadder than watching managers who believe in a cause or a guy completely reverse their point of view when someone above has a different opinion. After all, we had strict guidelines about what we could and could not do.

Retail 486

Retail Career Communication Performance 486

Crestcom

MAY 8, 2023

There are brick-and-mortar retail businesses, home-based businesses, and B2B services, so you can go in any direction you desire. For example, if you need a flexible schedule and love to work from home, a brick-and-mortar retail franchise may not be a great fit for you. What are the Benefits of Franchising?

Retail 52

Retail Networking Management Management 52

McKinsey

JUNE 18, 2018

Retail customers may accept different prices on different channels. But are retailers ready to manage the complexities?

Retail 46

Retail Management Management 46

McKinsey

FEBRUARY 13, 2017

Companies must tailor their key-account-management model and capabilities to the Chinese context.

Retail 79

Retail Accounting Management Management 79

On The Job

JANUARY 6, 2015

Frank Winfield Woolworth, founder of the retail chain, was told by his dry-goods store manager that “he didn’t have enough common sense to serve customers.” They would just give me food. They’d give me $5 for food. That not only helped feed me but it gave me hope.”

Food 201

Food Retail Engineering Career 201

Your Work, Your Way

SEPTEMBER 28, 2022

If being able to set your own schedule and manage your obligations and limitations while still satisfying customers and meeting deadlines appeals to you, being your own boss might be a good next move. For instance, a former factory team lead will have management experience, while someone from retail may be adept at dealing with customers.

Retail 83

Retail Finance Government Accounting 83

Vantage Circle

FEBRUARY 25, 2024

Research says that 40% of employees rate recognition from managers as the most impactful on their performance and employee experience. For instance, the online shoe and clothing retailer Zappos , renowned for its exceptional customer service, strives to create a standout employee experience through its "Zollar" program.

Company Culture 111

Company Culture Motivation Performance Accomplishment 111

Strategy+Business

JUNE 30, 2015

Although supervisors profess to have stores' closing routines under control, consumers and employees alike bemoan the lack of consistency in related management policies.

Retail 53

Retail Management Management 53