Let's Grow Leaders
AUGUST 9, 2021
To Ensure Your Upward Feedback is Received Well, Start with Connection and Intention. You have some difficult feedback for your boss, but you’re not quite sure they’re ready to hear it. It might feel safer to stay silent. After all, they can’t shoot the messenger if there’s no message. But if you stay silent, the problematic behavior will only continue, or even get worse.
On The Job
NOVEMBER 22, 2021
In an ideal world, a boss recognizes your talents and helps you develop them so that your career blossoms. But in the real world, bosses are stressed and overworked and may not have a lot of time to look out for your career. To be honest, some of them are jerks and could care less if you're reaching your goals. That's why it's always a good idea to have a plan when it comes to developing your own career.
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Vantage Circle
OCTOBER 6, 2021
Retain your best employees with these Top 30 Employee Retention Strategies and build a positive work atmosphere to promote engagement.
McKinsey
SEPTEMBER 30, 2021
Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends, individually and in combination, will have a seismic impact.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
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Eat Your Career
MAY 18, 2021
“Your company owns your job. You own your career.” Earl Nightingale. In my training programs, I cite the above quote more than any other…and for good reason! These words were originally coined by Earl Nightingale, an “old school” motivational speaker who grew up during the Great Depression and gained notoriety as a businessman and an award-winning radio broadcaster.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
FEBRUARY 25, 2021
How to Inspire Better Team Innovation and Problem Solving It’s tragic when your attempt to protect your team members actually sabotages team innovation. If you really want a courageous culture, that means you go first. Your team is watching both what you […]. The post How to Accidentally Sabotage Team Innovation appeared first on Let's Grow Leaders.
Let's Grow Leaders
FEBRUARY 22, 2021
Last-minute fire drills, interruptions, and real emergencies can become a permanent way of life. Get your team back on track by planning ahead with these five steps. It’s a common lament: “It’s so crazy around here. We never know what’s going to […]. The post Get Your Team Back on Track – Leading Through Distractions appeared first on Let's Grow Leaders.
Let's Grow Leaders
JULY 26, 2021
Expect common breakdowns to help your team work better together. Does your team get derailed by miscommunication, hurt feelings, customer service challenges, or another department’s dropped balls? These common relationship breakdowns don’t surprise effective leaders. On the contrary–smart leaders know it’s not a matter of if they’ll happen, but when.
Let's Grow Leaders
JANUARY 7, 2021
Lead like it’s the first time to give your team energy. Early in my career, I learned a vital leadership lesson about how to give your team energy. I was working with an education nonprofit that supported children who lived in poverty. […]. The post How to Give Your Team Energy They Need appeared first on Let's Grow Leaders.
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Let's Grow Leaders
MARCH 25, 2021
Too many meetings can frustrate productivity and morale. Reduce them to free your team. When your calendar staggers under the weight of too many meetings, start with design thinking, involve your team, and improve your use of asynchronous tools. It’s a refrain […]. The post Too Many Meetings – How to Free Your Team to Build, Create, and Thrive appeared first on Let's Grow Leaders.
Let's Grow Leaders
OCTOBER 11, 2021
People’s sense of urgency varies. Schedule the finish to get everyone on the same page. It’s a common leadership frustration that we’ve experienced and hear from leaders regularly: “My people lack a sense of urgency. I must follow up on everything or we miss deadlines. I’m tired of babysitting! How can I ensure things get done on time?” Paradoxically, leaders with a high internal sense of urgency can struggle with this the most.
Let's Grow Leaders
FEBRUARY 1, 2021
If you’re feeling stuck in a rut, this freaking pandemic might be the perfect time to try something new. You have time to consider what matters most, what lights you up, and how you can add the most value to the world. […]. The post Get Out of the Rut: A Groundhog’s Day Challenge appeared first on Let's Grow Leaders.
Let's Grow Leaders
MAY 24, 2021
Best Practices for Better Decision Making. Have you ever heard any of these common decision-making frustrations? “Our conversations just go in circles, it seems like we can never make a decision around here!” “This is so stupid—you asked for my opinion and then ignored it. I don’t know why I even bother! From now on, I’m just going to shut my mouth and do my work.”. “We talked about so much I’m not even sure what we’re talking about.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
Let's Grow Leaders
FEBRUARY 11, 2021
If you knew your manager really cared about you and had your best interest at heart, would you want them to give you meaningful performance feedback? Even if it was hard to hear? Every time we ask these questions in our leadership […]. The post How to Provide More Meaningful Performance Feedback appeared first on Let's Grow Leaders.
Let's Grow Leaders
MARCH 22, 2021
3 Communication Mistakes That Sabotage Your Influence and Impact When it comes to having better influence at work, words matter. Of course, WHAT you say will instantly influence your credibility and impact. But, what’s REALLY tragic is to see well-intentioned leaders with […]. The post Want Better Influence at Work? Avoid These Communication Mistakes appeared first on Let's Grow Leaders.
Let's Grow Leaders
JANUARY 11, 2021
When you think about leading a productive team, what’s the first question that comes to mind? How to get the right people on the team? What’s the perfect vision? Or maybe you have questions about training or infrastructure. Of course, these questions […]. The post The Most Important Leadership Question You’ll Ever Ask appeared first on Let's Grow Leaders.
Let's Grow Leaders
OCTOBER 4, 2021
Impactful authentic leadership requires careful judgment and context. Authentic leadership matters even more during times of stress, uncertainty, and change. Of course, you want your team to be real with you. You can’t help them if you don’t know what’s really going on. And if you’re not real with them, they won’t be real with you.
Speaker: Tim Buteyn
Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.
McKinsey
NOVEMBER 26, 2021
Value chains are facing increased uncertainty. A threefold approach underpinned by artificial intelligence can help companies adapt to rapidly changing markets and operational challenges.
McKinsey
NOVEMBER 9, 2021
New research shows that the Internet of Things offers significant economic value potential, particularly in standardized production settings, but companies must achieve scale to capture it.
McKinsey
NOVEMBER 10, 2021
Although corporate America has stepped up its public support of LGBTQ+ rights, it still has a long road ahead to foster a truly inclusive environment for transgender employees.
McKinsey
NOVEMBER 17, 2021
Trade finance does not work as well as it could, particularly for the millions of smaller businesses that help fuel the global economy. A new joint report sets out a vision for improving the ecosystem for all players.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.
McKinsey
SEPTEMBER 8, 2021
A record number of employees are quitting or thinking about doing so. Organizations that take the time to learn why—and act thoughtfully—will have an edge in attracting and retaining talent.
McKinsey
OCTOBER 21, 2021
An updated view into gender and racial diversity in financial services—as well as women’s day-to-day work experiences—reveals some progress. But challenges in building an equitable and inclusive workplace persist.
McKinsey
JULY 29, 2021
Financing at the point of sale may be a small share of unsecured lending in the United States today, but it’s growing fast. Banks seeking long-term growth should explore market entry, and merchants should reassess their financing offers.
McKinsey
JULY 26, 2021
US states and districts have the opportunity to not only help students catch up on unfinished learning from the pandemic but also tackle long-standing historical inequities in education.
Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion
In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha
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