Let's Grow Leaders
NOVEMBER 19, 2021
It’s a cliche you’ve undoubtedly heard more than once: Fake it until you make it. The problem is that the pressure to succeed can drive leaders to exaggerate their strengths, minimize weaknesses, bend the truth, and sacrifice the very authenticity that would help them succeed. Make It, Don’t Fake It. Make It, Don’t Fake It.
Let's Grow Leaders
AUGUST 5, 2024
Don’t assume your team knows just because you told them Magical thinking means you assume your team knows what you know. For example, you might think that explaining a task once is enough and everyone will understand and execute it perfectly. Of course, your team might not get it. It’s your job to ensure expectations are clear.
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Master Coach University
AUGUST 15, 2024
Professional life coach certification has become an increasingly popular credential in recent years. As interest grows in the field of life coaching, certification enables coaches to demonstrate their skills and knowledge when working with clients. Why should you consider becoming a certified professional life coach?
Let's Grow Leaders
APRIL 3, 2023
The dude who thinks they know-it-all, and doesn’t hesitate to pontificate, question, and debate everything. They offer unsolicited advice or undesired help. These characters make you want to scream “stay in your lane!,” ” or “hey, I’ve got this!” A know-it-all can challenge you to think more deeply.
Speaker: Frank Taliano
. ⚙️ Driving Adoption: Learn to lead internal change and boost user engagement. ✅ Technology Fit: Evaluating the right AI solutions for your specific business needs. Turn complexity into clarity! Register today to learn what it really takes to go from AI ambition to operational impact.
Let's Grow Leaders
DECEMBER 12, 2022
What’s equally difficult is helping your team recover, establishing a new normal, and figuring out how in the world you’ll get it all done with fewer people. If you’re going through or recovering from a layoff, first let me say, I’m sorry. I know it’s hard. Getting Real with Your Own Emotions. ” Me too, Alyssa.
Let's Grow Leaders
MARCH 21, 2022
Sample Courageous Questions (Specific courageous questions you can ask your team), How to “Respond With Regard” to what you’ve heard. Why Courageous Questions Matter. Laura, an IT vice president, was excited to spend some time with her teams, hold a few skip-level meetings, and see their new system in action. Wait, What?
Speaker: Andy Whitaker, Rustici Software
Every company has unique challenges and different needs when it comes to designing a training content delivery strategy. With Content Controller, you can choose to centralize content internally across your ecosystem or license and distribute content across 3rd-party systems.
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In other words, content distribution is just as important as actually creating that content. But with various options for managing and delivering your courses, what’s the right solution for you and your client base? It's all in this free eBook, Setting the Standard: An Introduction to Content Distribution.
Speaker: Jennifer Brick, Career Strategist and Author
By attending this session, you'll learn: The key reason people are quiet quitting their jobs - it’s not a comp problem! A simple strategy that can instantly improve employee engagement & retention What your employees are complaining about most - and how to fix it The one thing that differentiates a toxic workplace from a dream job Register today!
Speaker: Adam Cutler, Co-Founder of IBM Design, IBM Distinguished Designer, AI Design
At the highest level, AI is about helping us be the best version of ourselves as humans. When looking for ways to apply this cutting-edge, revolutionary technology, we can be both dazzled and blinded as well. In CX, there's also controversy. We must focus our design talents on a new type of relationship with machines.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce.
Speaker: Stela Lupushor, Founder, Reframe.Work Inc.
The key to thriving through disruption is understanding and practicing human capital strategies that will drive enterprise performance and value creation. But have we paused to understand what value is exactly, or how it can be created? Have we considered the relationship between value and work environment?
Speaker: Karen Weeks, Chief People Officer at Ordergroove
We need to ask our team! In this webinar, we will be focusing on where and how to use surveys and other feedback tools to collect data and, more importantly, what to do with it once we have it. Using real life cases, Karen Weeks will review what has worked and what hasn't worked to help drive the best employee experience in different companies.
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You invest a lot of time and energy in creating high compliance and regulatory training for your customers. And chances are, you want to make it as easy as possible for them to take your courses and track training completion statuses for audit purposes for risk and compliance departments.
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