McKinsey

JUNE 14, 2021

Vik Krishnan shares his views on where the US hospitality sector is headed and poses five questions for industry leaders to consider postpandemic.

Hospitality 72

Hospitality 72

Think Reliablility

JULY 24, 2024

This update triggered an error that resulted in a system crash that impacted hospitals, airlines, banks, governments, and multiple enterprises. On July 19, 2024, cybersecurity technology provider CrowdStrike released a configuration update to its Falcon software for Microsoft Windows systems.

Hospitality 98

Hospitality Banking Government IT 98

McKinsey

MAY 11, 2023

A shift to more-accessible, cost-effective virtual-care models could mitigate increases in healthcare service demand, expenditures, and patient dissatisfaction.

Hospitality 119

Hospitality Healthcare 119

McKinsey

JUNE 6, 2019

Smart hospitals make extensive use of innovative technologies to improve care quality and patient experience while reducing costs.

Hospitality 76

Hospitality Healthcare 76

Let's Grow Leaders

NOVEMBER 9, 2022

This video was filmed just outside the amazing Leadership Institute in Beaver Creek, Colorado where we were working with a fantastic group of human-centered leaders at East West Hospitality. . Related articles about communication, confidence, and leadership: Presenting to Executives: How to Have More Confidence.

Career 475

Career Hospitality Communication Leadership 475

Let's Grow Leaders

MARCH 12, 2014

Authenticity Communication motivation Trust burdens disclosure hospitals team leaders teams transparency' Related Stories When Passive Aggressive Meets the Truth #meanit Mean It Madness Month on LGL #meanit 5 Ways to Give without Getting Taken.

Hospitality 431

Hospitality Motivation Communication IT 431

McKinsey

JANUARY 24, 2023

The inaugural installment of the Travel Disruptors series spotlights an accommodations company that wants to use design and technology to build a better-traveled world open to all.

Hospitality 83

Hospitality 83

Strategy+Business

MARCH 12, 2017

Over the past 10 years, Bob Grossman, dean and CEO of NYU Langone Medical Center, has led the institution, which comprises both NYU School of Medicine and NYU hospitals, to an impressive comeback.

Hospitality 60

Hospitality Management Management Medical 60

McKinsey

NOVEMBER 30, 2021

By redirecting business efforts, the head of Orascom Development found a path to company growth during the COVID-19 pandemic. Insights on Travel, Logistics & Infrastructure Hotels & resorts Operations strategy

Hospitality 105

Hospitality Development Strategy 105

International Coach Academy

FEBRUARY 19, 2024

While she was working in a large hospital she burned out and realized that she was placing the needs of her patients – as well as the entire hospital’s organizational structure – well above her own needs. Dr. Sangwan’s questions encompass an entire coaching session in a hospital room.

Medical 208

Medical Hospitality Healthcare Engineering 208

Let's Grow Leaders

JUNE 16, 2014

If you’re newer here, read this one from my first year of blogging (about my Dad who this year spent his Father’s Day supporting me at the hospital… yup, foreshadowing). My son, Sebastian, broke his arm and was medi-vaced from one hospital to another to address complications. He will have a full recovery.

Hospitality 376

Hospitality Education Leadership IT 376

McKinsey

NOVEMBER 15, 2022

US health systems are diversifying their businesses to unlock growth and support core hospital operations, carefully choosing investment areas and structures in line with their objectives.

Hospitality 67

Hospitality Healthcare 67

McKinsey

OCTOBER 3, 2017

Digital technologies are creating value and rearranging roles in the travel industry. Here’s how industry leaders are profiting from the change.

Hospitality 84

Hospitality 84

Forbes Careers

FEBRUARY 16, 2023

It's easy to dismiss the notion of "dressing for success" as something rather superficial and only applicable to a hospitality sector that is often defined by images of luxury, but research suggests otherwise.

Hospitality 94

Hospitality IT Career Leadership 94

Forbes Careers

JULY 26, 2022

She and her retired grandmother began creating handmade cards for an organization that distributes them to sick children in the hospital. Murphy hated being isolated and in quarantine during COVID-19.

Hospitality 98

Hospitality Career Leadership 98

Forbes Careers

MARCH 6, 2023

According to the facts as set out in the NLRB decision, McLaren Macomb operates a hospital that was required to limit its outpatient and elective medical procedures because of the coronavirus pandemic. This meant it had to lay off some of its staff.

Hospitality 84

Hospitality Medical IT Career 84

Forbes Careers

APRIL 11, 2023

"The hardest thing was letting friends go. I had some 1,000 articles about me going down."

Hospitality 52

Hospitality Career Leadership 52

Up Your Culture

OCTOBER 3, 2023

How just as patients in a hospital experience better outcomes when given clear communication, the same can be said for employees and their level of engagement. Liz has so many amazing thoughts to offer, like: Why it’s important for companies to create psychologically safe environments so employees feel comfortable speaking their mind.

Communication 89

Communication Hospitality Management Management 89

McKinsey

MAY 29, 2020

The safety protocols of hospitals, grocery stores, and other establishments that stayed open during the COVID-19 pandemic can offer ideas for businesses preparing to welcome employees and customers back.

Hospitality 144

Hospitality 144

Let's Grow Leaders

JANUARY 20, 2022

” is a common question in the hospitality industry. Doing this some of the time is better than never. Transactional listening is different than deeply listening. Example: “Can you tell me where the bathroom is?” Deeper listening is to not assume what the person coming up to you is going to ask.

Hospitality 437

Hospitality Communication IT 437

Vantage Circle

APRIL 17, 2022

If you are thinking about how employee engagement has anything to do with providing quality healthcare, here are a few stats for you: According to a study , a small (1%) increase in employee engagement leads to a 3% reduction in hospital-acquired complications. Meanwhile, hospital readmissions were reduced by 7%. Quantify engagement.

Healthcare 105

Healthcare Solution Hospitality Company Culture 105

The Creative Mind

JULY 25, 2022

Ted Zeff, PhD taught workshops on coping techniques for highly sensitive people, and stress reduction and insomnia management at various hospitals and medical groups. Ted Zeff, PhD taught workshops on coping techniques for highly sensitive people, and stress reduction and insomnia management at various hospitals and medical groups.

Hospitality 77

Hospitality Medical Creativity Management 77

Strategy+Business

JUNE 19, 2018

Scenes from Union Square Cafe as the staff gets ready to open for the day show the company's culture of "enlightened hospitality" in action. For more insight, read "Danny Meyer's Recipe for Success."

Hospitality 28

Hospitality Company Culture 28

McKinsey

SEPTEMBER 16, 2022

Here’s what hospitals and other health systems can do to help. Many pediatricians say they are facing burnout.

Hospitality 91

Hospitality Career Healthcare 91

Strategy+Business

JUNE 19, 2018

Scenes from Union Square Cafe as the staff gets ready to open for the day show the company's culture of "enlightened hospitality" in action. For more insight, read "Danny Meyer's Recipe for Success."

Hospitality 28

Hospitality Company Culture 28

International Coach Academy

AUGUST 18, 2022

As a cardiovascular clinical nurse specialist, her work spanned 30 years of managing intensive care units, codeveloping and implementing pharmacy-nursing hospital collaboratives, and developing outcome-based disease management and staff development programs for acute and post-acute care.

Healthcare 208

Healthcare Hospitality Motivation Development 208

McKinsey

MARCH 30, 2020

But there is another number everyone should watch now: the capacity in hospitals to deliver critical care in intensive care units (ICU) with ventilators. It is the metric that indicates whether hospital systems will be overwhelmed.

Hospitality 108

Hospitality IT Healthcare 108

International Coach Academy

JUNE 27, 2022

We are a faith-based hospital system whose mission is to “Live God’s love by inspiring health, wholeness, and hope”. The same is true for the “spark” of awareness that comes from coaching. My coaching occurs within the context of my corporate environment at Adventist Health.

Hospitality 208

Hospitality Career Coach Career Coaching Career 208

McKinsey

MAY 26, 2020

Kate Walsh shares how Boston Medical Center, New England’s largest safety-net hospital, has had to adapt to the pandemic—and why there’s no going back.

Medical 103

Medical Hospitality Healthcare 103

International Coach Academy

NOVEMBER 20, 2023

That same week, my oldest child was hospitalized…. And I hold down a full-time job that is constantly changing. Recently, my parents were forced to move, and I needed to fly in to help with that process. I was paralyzed. There were many things that needed to be taken care of, but it was seemingly impossible to do anything.

Hospitality 208

Hospitality Problem Solving Accomplishment Leadership 208

Penelope Trunk

MARCH 14, 2024

Detail of The Cholmondeley Children at Houghton Hall by Dickinson Last month I spent tons of time going to the hospital for cancer tests. So Kate’s mysterious illness requiring too many days in the hospital made me think of Charlene. Which means I got clarity about what was really important: getting dressed for doctor visits.

Hospitality 105

Hospitality IT Career Management 105

McKinsey

JUNE 13, 2020

New research indicates an extended and variable return for one of the hardest-hit industries.

Hospitality 97

Hospitality Transportation 97

McKinsey

AUGUST 19, 2020

Several factors will shape the financial performance of physician- and hospital-led organizations under total cost of care payment models.

Hospitality 95

Hospitality Performance Healthcare 95

McKinsey

AUGUST 23, 2021

Private sector hospital leaders are tackling ways to address challenges and boost the US healthcare workforce.

Hospitality 91

Hospitality Healthcare 91

McKinsey

JULY 23, 2020

Cincinnati Children’s CEO Michael Fisher is communicating with purpose, leaning into tough choices, and emphasizing trust as he leads through uncertainty.

Hospitality 95

Hospitality Communication Finance Strategy 95

McKinsey

JUNE 11, 2020

New research indicates an extended and variable return for one of the hardest-hit industries.

Hospitality 85

Hospitality Transportation 85

International Coach Academy

FEBRUARY 15, 2024

He was hooked to an IV and lying in a hospital bed. He was free to choose the thoughts, feelings, and actions that felt supportive and empowering given the circumstances, and in doing so, he fulfilled his session objective of creating freedom and ended the session feeling free—even from his hospital bed. I looked at Alex.

Hospitality 208

Hospitality Mining IT Leadership 208