McKinsey

OCTOBER 25, 2022

Small and medium-size enterprises are a clear growth opportunity for banks in a difficult environment. A digital-first approach with a personal touch can help banks crack the code of this historically overlooked segment.

Banking 99

Banking 99

McKinsey

MARCH 28, 2023

By focusing on six key areas, banks can more accurately manage rising interest rates and credit spread risk across business lines, meet regulatory demands, and create competitive advantage.

Banking 88

Banking Management Management 88

McKinsey

APRIL 15, 2021

Although banks face intense pressure from new entrants in financial services, they have an edge in resources they can use to rapidly launch their own digital businesses.

Banking 145

Banking 145

McKinsey

OCTOBER 6, 2021

Leading banks have made deep-seated changes to their technology spending priorities, role mix, and talent mix, unlocking a step change in productivity.

Banking 118

Banking 118

McKinsey

JULY 13, 2022

Banking distribution needs to account for the evolving interdependencies between channels. Accelerating digital and upgrading the physical experience to “phygital” offers a viable solution.

Banking 139

Banking Retail Accounting Solution 139

McKinsey

JANUARY 26, 2023

Bank Jago’s Peterjan van Nieuwenhuizen explains the value a life-centric banking approach has for AI banks.

Banking 85

Banking Leadership 85

McKinsey

JANUARY 19, 2023

After one of its most successful years, Europe’s private banking industry will now need to navigate an uncertain macroeconomic outlook and evolving client needs.

Banking 113

Banking IT 113

McKinsey

OCTOBER 1, 2021

Regulators seeking ways to balance protection of customers’ interests, financial institutions’ risks, and their other policy objectives for digital banking can learn from early regulatory experiences.

Banking 142

Banking 142

McKinsey

OCTOBER 7, 2022

Sustainable financial products can propel revenue growth for banks and contribute substantially to businesses’ progress in meeting global climate goals. But success requires a strategic approach.

Banking 117

Banking 117

McKinsey

APRIL 20, 2023

Green bank financing could mobilize hundreds of billions in investment toward net-zero emissions by 2050 as well as advancing environmental justice in the US.

Finance 79

Finance Banking 79

McKinsey

JUNE 14, 2023

Banks that build common ground between their compliance functions and business leaders who shape strategy can open paths to better customer experience, greater productivity, and resilient growth.

Banking 101

Banking Strategy 101

McKinsey

DECEMBER 6, 2021

The CEO of the newly merged Bank Syariah Indonesia (BSI) describes how digital and mobile capabilities unlock new opportunities for Islamic banking within Indonesia—and beyond.

Banking 107

Banking 107

McKinsey

MAY 2, 2023

As today’s customers demand more from their banking experiences, banks are upping their game and delivering stronger customer experience.

Banking 87

Banking Strategy 87

McKinsey

MAY 18, 2021

Technology alone cannot define a successful AI bank; the AI bank of the future also needs an operating model that brings together the right talent, culture, and organizational design.

Banking 144

Banking 144

McKinsey

FEBRUARY 13, 2023

Specialist players are disrupting payments and challenging banks to find a new playbook.

Banking 109

Banking 109

Harvard Business School Online

FEBRUARY 6, 2024

Discover how one learner with varied skills managed to land her first job at a leading airline and then transitioned into banking. Figuring out your career path can be a meandering process, but business skills are useful no matter your discipline.

Banking 82

Banking Career Path Career Management 82

McKinsey

MARCH 23, 2021

Banks are already strengthening customer relationships and lowering costs by using artificial intelligence to guide customer engagement. Success requires that capability stacks include the right decisioning elements.

Banking 140

Banking 140

McKinsey

SEPTEMBER 30, 2020

A “wait and see” approach to transformation will not work for banks. Banks that reimagine how they engage their customers and empower their employees will emerge as leaders. Instead, it is a moment for radical creativity.

Banking 144

Banking Creativity IT 144

McKinsey

DECEMBER 9, 2020

Updated annually, our Global Banking Annual Review offers the best of our research and insights into the global banking industry. Explore the findings from our most recent report and scroll for past years’ reports.

Banking 111

Banking 111

McKinsey

SEPTEMBER 19, 2020

Artificial intelligence technologies are increasingly integral to world we live in, and banks need to deploy these technologies at scale to remain relevant. Success requires a holistic transformation spanning multiple layers of the organization.

Banking 111

Banking 111

McKinsey

FEBRUARY 12, 2020

The West has led the world’s banking industry in growth and innovation, but now Asia is tilting the scales. As the pace of growth slows, Asia’s banks must reinvent themselves to survive.

Banking 142

Banking 142

McKinsey

MARCH 25, 2021

Swift action and a focus on three imperatives could strengthen African banks and support recovery.

Banking 120

Banking 120

McKinsey

DECEMBER 5, 2022

Senior partner Joydeep Sengupta discusses how banks can navigate headwinds and capture opportunities in the next 12 to 18 months.

Banking 93

Banking 93

McKinsey

NOVEMBER 7, 2022

Four actions can help banks maximize the value of their M&A. Uncertain times can spell opportunity for companies seeking acquisitions—if companies proceed with care.

Banking 90

Banking 90

McKinsey

OCTOBER 10, 2021

As clients demand solutions to enhance their corporate treasury activities, banks are increasingly partnering with fintechs and software players.

Banking 108

Banking Solution 108

McKinsey

NOVEMBER 22, 2022

With new opportunities on the horizon, the Thai banking industry could ignite new growth and invigorate its profitability by redefining its meaning and purpose, reinventing its traditional role, and making bold and innovative operational changes.

Banking 98

Banking IT Strategy 98

McKinsey

JUNE 30, 2021

Midsize US banks have held their own in recent years, but competitive pressures may bring a new wave of consolidation. Those using M&A best practices will have an edge.

Banking 99

Banking 99

McKinsey

MARCH 9, 2023

As corporate and commercial banks serve increasingly complex needs, new data- and analytics-powered tools can help the front line understand their customers and improve sales.

Banking 68

Banking 68

McKinsey

JUNE 12, 2020

Retail banks have a prominent role to play in guiding the world toward economic recovery, while preserving the health of their organizations.

Retail 140

Retail Banking 140

McKinsey

JULY 29, 2022

Serving larger commercial clients is a significant growth opportunity for US midcap and regional banks—with the right strategy in place.

Banking 71

Banking Strategy 71

McKinsey

SEPTEMBER 23, 2021

As consumer use of digital banking accelerates in Asia–Pacific, the region’s emerging markets have become the hub of banking innovation for digital business models.

Banking 106

Banking 106

McKinsey

SEPTEMBER 23, 2021

The lessons of transforming performance at one midsize US bank came down to shifting mindsets and behaviors.

Banking 93

Banking Performance Strategy 93

McKinsey

DECEMBER 22, 2020

The global banking industry is facing a long winter, and in the coming months and perhaps years, the COVID-19 pandemic's impact will present banks with many challenges.

Banking 93

Banking Retail 93

McKinsey

OCTOBER 9, 2020

Banks can meet rising customer expectations by applying AI to offer intelligent propositions and smart servicing that can seamlessly embed in partner ecosystems.

Banking 140

Banking 140

McKinsey

MAY 18, 2021

To thrive in the AI-powered digital age, banks will need an AI-and-analytics capability stack that delivers intelligent, personalized solutions and distinctive experiences at scale in real time.

Banking 109

Banking Solution 109

McKinsey

NOVEMBER 24, 2022

Banks finance carbon-emitting businesses, and they finance decarbonization of the economy, as well. How effectively they address financed emissions can make all the difference.

Finance 87

Finance Banking Management Management 87

McKinsey

JUNE 15, 2021

In a wide-ranging interview with McKinsey’s Vijay D’Silva, Cross River’s Gilles Gade (CEO) and Adam Goller (head of fintech banking) talk tech, talent, cryptocurrency, and their role as one of the biggest US originators of Paycheck Protection Program (PPP) loans.

Banking 85

Banking 85