2024

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Beyond the Drama: How to De-Escalate an Emotional Conversation at Work

Let's Grow Leaders

What to Say Next to Destress an Emotional Conversation at Work When people are fired up, angry, and defensive, it’s tough to have a productive conversation. One reason it’s so tricky to de-escalate an emotional conversation is that when these emotions kick in, they’re contagious. One person gets defensive, and the other person responds in kind.

IT 534
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Get Certified: Life Coach Certification Exams

Master Coach University

What crosses your mind when you encounter the phrase ‘Get certified life coach‘? When you come across the phrase, it’s natural to think about the aspiration of becoming a professional in the field of life coaching.

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The Surprising Connection Between Routine and Creativity

Creativity at Work

The Surprising Connection Between Routine and CreativityOn the creative power of discipline We tend to think of creativity and routine as being polar opposites. Creativity is about freedom and spontaneity, while routine is about structure, discipline and constraint. Here's the surprising truth — these seemingly opposite forces are actually partners in a powerful dance.

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Essential Kit for Working From Home in 2024

The Creative Life

After working from home for more than 30 years, here are the essentials I've come to rely on. The post Essential Kit for Working From Home in 2024 appeared first on The Creative Life.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Global Mobility Trend: Expatriate Coaching

International Coaching Federation

The Growing Trend of Organizations Sending Employees Worldwide Our world is becoming increasingly connected, prompting businesses to expand their operations internationally. The reasons are obvious: companies want to tap into new markets, access fresh talent, and make their products available to a broader audience. Despite the challenges associated with operating in various countries, organizations must ensure their employees are well-prepared to work abroad.

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Social Anxiety: How to Ask for Help When People Stress You Out

BetterUp

Jump to section What is social anxiety disorder? Diagnosing social anxiety disorder What triggers social anxiety? How can social anxiety affect your life? What’s the treatment for social anxiety disorder?

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How To Investigate Hand Injuries

Think Reliablility

Hand injuries are among the most common on-the-job injuries, sending one million workers to the emergency room each year. There is a wide range of cost-effective and even cost-free measures to prevent these injuries, so why do they keep happening?

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How my son got into Duke

Penelope Trunk

The worst criticism I’ve ever received from an editor is “it sounds like ChatGPT wrote this.” But as soon as Melissa told me that I thought: she’s right. Unfortunately, she said this about the post I wrote about my son getting into Duke. So I’m trying again because I need to tell you that he was homeschooled since first grade , and he had a traumatic brain injury in high school, and I’m completely thrilled for him that he got into his first-choice college.

IT 105
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How to Be a More Empathic Leader with Markus van Alphen

Crestcom

How to Become a More Empathic Leader with Markus van Alphen In this week’s episode of The Leadership Habit podcast, Jenn DeWall talks to leadership psychologist Markus van Alphen about becoming a more empathic leader. Jenn and Markus dive into the importance of understanding emotions in yourself and others to be a better leader and how we can all become better at noticing emotions to improve communication, productivity and employee engagement.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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The Importance of Employee Recognition: With Statistics and Examples

Vantage Circle

We all know that employee recognition is all about appreciating and rewarding the hard work and achievements of your employees. But do you know why is employee recognition important? It extends far beyond merely creating a positive and motivating workplace atmosphere. Employee Recognition serves as a fundamental cornerstone for organizational success.

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Strategies to Lead Your Company Forward to the Future of Work

Let's Grow Leaders

Episode 250: In this episode, you’ll hear David catching up with Dan Michelson, the author of “Holy Shift: Moving Your Company Forward to the Future of Work.” They tackle how critical trust is among leaders and the pivotal mindset shift needed to adeptly maneuver through the evolving work environment. Dan highlights the key elements like fostering community, opening doors for growth, cementing solid connections, and enriching employee experiences.

Strategy 477
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Getting Consistent Clients

IAPC&M

International Authority for Professional Coaching & Mentoring - The Leading International Accreditation Body - IAPC&M The post Getting Consistent Clients appeared first on International Authority for Professional Coaching & Mentoring.

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Goal Ecology: 3 Areas to Explore When Clients Don't Complete their Actions! (With Questions)

The Coaching Tools Company

Originally Posted on The Coaching Tools Company as Goal Ecology: 3 Areas to Explore When Clients Don't Complete their Actions! (With Questions) We've all had a client who says they want to achieve a goal but consistently avoids and—for one reason or another—does not complete their actions. Instead we need to recognize that our lives are complex these days.

IT 109
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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The stories that stop you selling your work

The Creative Life

Eight limiting beliefs that stop you from marketing your work well. And how to change them. The post The stories that stop you selling your work appeared first on The Creative Life.

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Davos 2024: Business Evolution, AI, and the Untold Future of Coaching

International Coaching Federation

Last week the world’s most influential voices gathered in Davos, Switzerland, for the 2024 World Economic Forum, an event that invites us to explore the issues and challenges facing global society. While the agenda had a strong focus on geopolitics and the global economy, it also provided a chance to examine the opportunities lying in wait for corporations and people in 2024.

Media 156
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What Type of Leadership Development Is Right for You?

Harvard Business School Online

Whether you’re about to make the jump from individual contributor to leader or have years of experience and want to sharpen or update your skills, there’s a leadership development option for you. Here’s a breakdown of why leadership development is important and three types of programs to consider.

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Gantt chart 101: Definition, uses, and how to create one 

MindManager

A Gantt chart is a powerful tool used in project management to represent a project schedule visually. Initially developed by Henry Gantt in the early 20th century, these charts have become a staple in the business world for planning and tracking projects efficiently. It displays tasks or activities along a timeline, allowing project managers to […] The post Gantt chart 101: Definition, uses, and how to create one appeared first on MindManager Blog.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Former PepsiCo COO Grace Puma And Former Nike President Of Consumer Direct Christiana Smith Shi

SME Strategy

What factors are really holding women back from moving forward in their careers? More importantly, what can you do about it if you find yourself in that position? We talk about all these things and more with our high-caliber guests who promise to deliver nothing but goodness. PepsiCo COO Grace Puma and former Nike President of Consumer Direct Christiana Smith Shi are the authors of the book, Career Forward: Strategies from Women Who’ve Made It.

Career 103
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The British royal family has ended

Penelope Trunk

William is done being heir to the throne. Not completely surprising since ruling the royal roost destroyed the lives of everyone before him. Maybe the throne would have been manageable for William if women he dated wanted to be royal. But only Kate would put up with it. Maybe the throne would have been manageable if Harry had played along. But that’s over.

Media 105
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30 Interview Questions for Managers (With Answers)

BetterUp

Jump to section 3 tips to ace management position interview questions 20 common interview questions for a manager position 10 essential questions for interviewers and hiring managers Lead through your words

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6 Employee Recognition Examples For 2024

Vantage Circle

By integrating employee recognition strategies into plans, companies can harness the force of acknowledgment to cultivate a corporate culture that draws in, motivates, and retains top performers. From personalized thank-you note and peer-to-peer shoutouts to inventive methods like flexible work arrangements, the examples of employee recognition are many.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Stop Right There! 5 Phrases that Crush Collaboration and Tank Teamwork

Let's Grow Leaders

If you want better collaboration, eliminate these phrases from your team communication. You didn’t mean to tick them off, but here you are. Your words backfiring like a faulty engine, and now a cloud of awkwardness fills the room. You know collaboration matters and you want to be a team player. So what went wrong? 5 Phrases to Avoid if You Want Better Collaboration on Your Team Let’s talk about some of the most common phrases that sabotage collaboration, why they’re so annoying

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How to Eat Healthy and Empower Yourself

IAPC&M

International Authority for Professional Coaching & Mentoring (IAPC&M)) - The Leading International Accreditation Body for Coaches & Mentors The post How to Eat Healthy and Empower Yourself appeared first on International Authority for Professional Coaching & Mentoring (IAPC&M)).

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5 Steps to Identify & Reduce the Power of Toxic Relationships

The Coaching Tools Company

Originally Posted on The Coaching Tools Company as 5 Steps to Identify & Reduce the Power of Toxic Relationships Relationships are essential. We're wired to connect—and we literally need connection to others to survive. So who we spend our time with has a big impact on how we feel—both about ourselves and about life. In this exercise you'll help your clients identify their toxic relationships.

IT 109
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How to get featured in the media

The Creative Life

Getting in the press, on radio or TV can be a huge boost. Here's how to do it. The post How to get featured in the media appeared first on The Creative Life.

Media 227
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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.