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3 Vital Questions You Must Answer to Manage Up Effectively

Let's Grow Leaders

Episode 276: Do you ever feel like your attempts to manage up leave your manager more frustrated than satisfied? In this episode, we dive into leaders’ four common mistakes when managing up and how these simple missteps can lead to frustration, missed opportunities, and micromanagement.

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Managing Up: Turning Information into Influence with Your Boss

Let's Grow Leaders

When Managing Up, Don’t Bring Data Without a Point of View When your manager asks you for information, don’t just answer their question. To get better at managing up, ask yourself three questions that will turn information into influence. Now your manager wonders why you don’t care about the obvious issue.

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Ten Common Mistakes New Managers Make

Let's Grow Leaders

How to Avoid the Most Common Mistakes New Managers Make. So many new managers don’t receive the training or skills they need to be effective, lead their teams, and achieve meaningful results. Here are the common mistakes new managers make: Avoid Accountability Conversations. 10 Mistakes New Managers Make. Be a Push Over.

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Managing Change: How to Cultivate Forward Thinking Leadership

Let's Grow Leaders

Your leadership success depends on your skill at managing change and embracing the future Are you hanging on to a familiar way of doing your work or leading your team because it’s comfortable? Managing change is critical for your success—too much change, too quickly creates instability. It was huge.”

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Think Outside of the Box: Tips and Best Practices for Content Distribution

You want to deliver content that’s compatible with multiple systems, manageable for admins, and easy for learners to access. But with various options for managing and delivering your courses, what’s the right solution for you and your client base?

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Managing Change: How to Cultivate Forward Thinking Leadership

Let's Grow Leaders

Your leadership success depends on your skill at managing change and embracing the future Are you hanging on to a familiar way of doing your work or leading your team because it’s comfortable? Managing change is critical for your success—too much change, too quickly creates instability. It was huge.”

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How Managers (unintentionally) Roadblock an Empowered Team

Let's Grow Leaders

Most managers will say they want those outcomes and that they believe in an empowered team, but unintentionally prevent their teams from doing their best. One Big Reason Managers Disempower Their Team. The most common mistakes that disempower teams often result from a manager’s insecurity. Misguided support. Fear new ideas.

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Content Distribution Made Easy: Serving Customers Your High Compliance Training

But with various options for managing and delivering courses, what’s the right solution for your organization? And chances are, you want to make it as easy as possible for them to take your courses and track training completion statuses for audit purposes for risk and compliance departments.

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Choose Your Own Course Sharing Adventure with Content Controller

Speaker: Andy Whitaker, Rustici Software

Managing content versions and updates. Every company has unique challenges and different needs when it comes to designing a training content delivery strategy. With Content Controller, you can choose to centralize content internally across your ecosystem or license and distribute content across 3rd-party systems.

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Your Guide To Transitioning Into Product Management: Essentials For New PMs

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Are you considering a shift to product management or just starting your journey as a Product Manager? Key takeaways: Understanding the Product Mindset 🧠 Learn the core methodologies and frameworks that define successful product management and how to apply them effectively.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices!

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

In this presentation, we will discuss the five critical components for building a successful coaching program that uses AI to allow managers and agents to engage in constructive dialogue to reduce burnout and increase employee engagement. Attendees will walk away with insight on the following: Critical components for coaching programs.