Let's Grow Leaders
JUNE 29, 2015
Antoine was an accomplished millennial retail sales professional considered “a bit rough around the edges.”. His no BS approach created a natural bond with entrepreneurs and mom and pop companies, that left some managers scratching their heads. But, heck it worked. He applied again. He applied again.
Let's Grow Leaders
JANUARY 19, 2015
Sure they’ll be some long days and sleepless nights, but there’s nothing better than the electric feeling your team experiences when they accomplished what no one (particularly them) thought could be done. I’d much rather take over a team with results in the toilet than one executing on all cylinders.
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Vantage Circle
FEBRUARY 25, 2024
Research says that 40% of employees rate recognition from managers as the most impactful on their performance and employee experience. For instance, the online shoe and clothing retailer Zappos , renowned for its exceptional customer service, strives to create a standout employee experience through its "Zollar" program.
On The Job
SEPTEMBER 16, 2014
In a new book, appropriately called “The First Mile,” Anthony, managing partner of Innosight, provides a blueprint for how anyone can ensure that they don’t let themselves or others sabotage their innovation. What exactly are you trying to accomplish? He suggests one way to evaluate an idea is to role play.
She Owns Success
MARCH 29, 2022
A workflow is a series of activities that need to be done repeatedly to accomplish a goal. Most platforms are geared toward human resource management, marketing, and customer service. Thus, you’re likely to gain the most advantage from the platform if your business is in retail, financial services, or healthcare.
Vantage Circle
SEPTEMBER 28, 2023
Regardless of the size of your company, appoint a few people who will be responsible for implementing, managing, and establishing reward programs. Specific Recognition is more meaningful when distinct accomplishments get celebrated. Additionally, employees feel better about their team members' appreciation than their managers.
Harvard Professional Development
MARCH 15, 2023
Below are some of the types of experiences a customer can have with a business: A customer steps into a retail store and is greeted by a friendly worker offering to help them find a product. Create clear objectives of what you want to accomplish, like more purchases, higher dollar amount per purchase, or more time spent on the website.
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