Sat.Oct 07, 2017 - Fri.Oct 13, 2017

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How to Get More Out of Professional Development Training: [PART 3] Leveraging Learning

Eat Your Career

Part 2: Retaining Information. This is part three of a three-part series where I’m covering the following topics: Part 1: Getting Leadership Approval. Part 3: Leveraging Learning. In this article, I’ll share some strategies to help you use what you’ve learned in training.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

April 27, 2023 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT

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Winning Solutions to Keep Contact Center Agents Engaged

Speaker: Adam Saad - Founder & CEO, Tech Stack Advising

August 17th, 2022 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST How working in different environments can potentially affect agent engagement. Recruitment and training tactics that keep employees and employers satisfied. New ways to improve the engagement of your agents.

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Asking the Humans: Using People Data to Create a Great Employee Experience

Speaker: Karen Weeks, Chief People Officer at Ordergroove

April 18th, 2023 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST Learning Objectives: When to use surveys, small group exercises, and one-on-one feedback How to present the data in a way that is digestible, actionable, and tells a clear story The importance of action plans and how to make sure they don't get lost Don't miss this exclusive session!