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Now imagine Sarah, a customer service representative at a bustling telecommunications company. It includes their interactions with colleagues, managers, and the overall company culture. This is a powerful statistic highlighting the impact of employee engagement on business success. Sarah is genuinely invested in her work.
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Marketers term them as the “hardest target audience to engage” and managers call them the “hardest bunch to manage”. If you are an employer or a manager having a tough time managing and retaining the millennial employees, you’re in the right place! Related article: The Top 7 HR Trends for 2019 ).
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