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Using Root Cause Analysis and the 5 Whys Technique for Effective Problem-Solving in IT

Wrike

When conducting a Root Cause Analysis, it is essential to gather relevant data and facts related to the problem. This data can include incident reports, system logs, user feedback, and any other information that can shed light on the issue. It is also necessary to partake in brainstorming sessions with team members.

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Problem Solving Techniques and Tips (That Actually Work)

Wrike

Luckily for you, there are plenty of techniques available to solve whatever problems come at you in the workplace. When faced with a doozy of a problem, where do you start? And what problem solving techniques can you use RIGHT NOW that can help you make good decisions? Restate problems as questions.