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The Ultimate Guide To “Scoping”: How Consultants Define Problems and Shape 

StrategyU

This is why consulting can feel more like therapy than business problem-solving. This is the value of a consultant, the ability to continue to search for the problem behind the problem. Instead, I turned back to him and said, “Sounds like a talent problem, not a training problem. What do you think?”

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A Brief History of Strategy Consulting: 100 years from Frederick Taylor to the “Next New Normal”

StrategyU

So in the last 1800s, Frederick Taylor and several others in the US started exploring new ways to think about running a business. Part of the toolkit McKinsey developed was a 30-page document called the “General Survey Outline” (GSO) and it stood out for how it was different than Taylor’s “how-to” approach.