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The Ultimate Guide To “Scoping”: How Consultants Define Problems and Shape 

StrategyU

This is why consulting can feel more like therapy than business problem-solving. This is the value of a consultant, the ability to continue to search for the problem behind the problem. Instead, I turned back to him and said, “Sounds like a talent problem, not a training problem. What do you think?”

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A Brief History of Strategy Consulting: 100 years from Frederick Taylor to the “Next New Normal”

StrategyU

Here is McDonald again (emphasis mine): “The emphasis in the GSO was more on why managers did things, as opposed to how they did them. Other professional services decided to get in the fun too with IBM, Deloitte and Arthur Anderson all having strategy consulting offerings by the mid 90s.