Let's Grow Leaders
JUNE 29, 2016
The only problem with the concept, “The customer is always right,” is that sometimes they’re wrong. If you’ve been in any kind of customer-facing position, I know you’re with me. Sure, there are many, many circumstances where the only choice is to bite your tongue and concede, for the good of the customer experience. But some wrong is just, well…wrong.
McKinsey
JUNE 29, 2016
Leading companies have passed through three distinct phases of organizational usage. What should we learn from them?
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Strategy+Business
JUNE 29, 2016
Breakthroughs happen when organizations are set up to support them.
McKinsey
JUNE 29, 2016
Europe is operating below its digital potential. Accelerating digitization could add trillions of euros to economic growth in less than a decade.
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
McKinsey
JUNE 28, 2016
By working together, cities can help solve global problems.
McKinsey
JUNE 27, 2016
Facing market saturation and more selective consumers, online retailers will need to make better use of data analytics to gain ground.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Strategy+Business
JUNE 27, 2016
Ten principles that can enable you to unlock your company's potential.
Strategy+Business
JUNE 26, 2016
Leaders who understand and pay attention to technology can make the difference between success and failure.
Strategy+Business
JUNE 28, 2016
Ten tips in one graphic.
Strategy+Business
JUNE 29, 2016
Manufacturing and service firms differ in their approach to domestic and international philanthropy.
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Strategy+Business
JUNE 28, 2016
It shouldn't be surprising that the storied food company brought in a healthcare executive as its next leader.
Strategy+Business
JUNE 28, 2016
Health insurance companies are pursuing disruptive technologies that promise to revolutionize treatment, health management, and doctor-patient interactions. But a survey shows that consumers actually want a far simpler set of digital products and services from their insurers -- such as apps that enable basic scheduling and appointment notification.
Strategy+Business
JUNE 28, 2016
Be the shepherd of your team's time and resources to head off burnout.
Strategy+Business
JUNE 28, 2016
Can we train ourselves to stop ignoring the obvious dangers we face?
Speaker: Speakers:
Workplace violence prevention laws are rapidly evolving, with California’s SB-553 and New York’s Retail Worker Safety Act (S-8358B) leading the way. Join WILL’s experts for a nationwide webinar covering compliance requirements, with a special focus on these key state mandates. We’ll guide you through developing and implementing effective prevention policies, building a compliant plan, and delivering the required annual interactive training.
Strategy+Business
JUNE 27, 2016
Andrew Ng, chief scientist of Baidu Research, sees artificial intelligence as part of a larger socially valuable endeavor. Ng says that policymakers, technology companies, and government agencies should collaborate to promote autonomous vehicles and other devices that improve their own algorithms with use, because of the positive ways they will affect society.
Strategy+Business
JUNE 26, 2016
Personal preferences influence the way we process ambiguous information into financial certainty.
Let's Grow Leaders
JUNE 27, 2016
I’m sitting next to Rick, a retired railroad engineer, on a delayed Southwest flight from Tampa to Baltimore. It’s been a LONG week of serial cancelled flights, and other travel frustrations. I’m wearing the same suit I wore in Detroit on Tuesday because I never did make it home between gigs. Rick doesn’t seem to notice the wrinkles, as we begin swapping travel nightmare stories.
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