August, 2017

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5 Sentences to Energize and Support Your Volunteers (and everyone is a volunteer)

Let's Grow Leaders

It’s easy to assume we don’t have what it takes to be useful in a time of crises… but it’s so important to stop and think. What must be done here and how can I help? What you are doing here is valuable. Sure volunteering comes with its own intrinsic rewards, but it also comes with a lot of crap.

IT 374
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Is Your Vocabulary Holding You Back?

On The Job

Once you use it in a conversation naturally about three times, you can move onto another word. The dictionary.com website also offers words of the day, which can be a fun way to expand your vocabulary and increase your confidence. Pay attention to key words. Such "power words" can help executives be more comfortable with you.

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How to Become One of the Boss's Favorites

On The Job

Capture all commitments, tasks, ideas, and projects rather than keeping them in your head. Use just a few “capture tools” you keep with you all the time such as lists, apps, email, etc. Decide what your stuff means to you. Clarify if the items you’ve captured have an action or not.

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5 Ways to Become a Better Listener

On The Job

You must do this every single time. It's like learning to ride a bike. The first time you decide to pedal down the street with your eyes closed, you're going be in for a world of hurt. Don't interrupt. This is nearly impossible for many people, but it's like hoisting a red flag that reads: "Not listening!" Don't hijack the sentence.

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Winning Solutions to Keep Contact Center Agents Engaged

Speaker: Adam Saad - Founder & CEO, Tech Stack Advising

August 17th, 2022 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST How working in different environments can potentially affect agent engagement. Recruitment and training tactics that keep employees and employers satisfied. New ways to improve the engagement of your agents.

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What is Employee Engagement? Levels, Benefits, Drivers

Vantage Circle

They work hard and scale the extra mile to fulfill their responsibilities. Higher productivity directly results in a positive business outcome. A poll by Gallup says engaged employees are 17% more productive. Higher Retention. A 2017 report by Gallup shows that 51% of workers are planning to leave their current jobs. Freedom of Opinions.

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What is Employee Engagement? Levels, Benefits, Drivers

Vantage Circle

They work hard and scale the extra mile to fulfill their responsibilities. Higher productivity directly results in a positive business outcome. A poll by Gallup says engaged employees are 17% more productive. Higher Retention. A 2017 report by Gallup shows that 51% of workers are planning to leave their current jobs. Freedom of Opinions.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

April 27, 2023 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT

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Asking the Humans: Using People Data to Create a Great Employee Experience

Speaker: Karen Weeks, Chief People Officer at Ordergroove

April 18th, 2023 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST Learning Objectives: When to use surveys, small group exercises, and one-on-one feedback How to present the data in a way that is digestible, actionable, and tells a clear story The importance of action plans and how to make sure they don't get lost Don't miss this exclusive session!