On The Job

NOVEMBER 26, 2018

This mug includes smart phase change technology that keeps your coffee or tea at the perfect drinking temperature for hours and hours and hours.(Full Full disclosure: A family member works for the company that makes these mugs, but that doesn't change the fact that this tumbler gets rave reviews.) Packing cubes.

Retail 158

Retail IT 158

Inventive Problem Solving

NOVEMBER 28, 2018

Use these insights and data to create 2 innovation targets: #1. Your Success Criteria (3-5 statements about what your innovations must do, must look like, must measure up to) #2. Your High Opportunity Areas (5-7 of the most likely places to focus your innovation development) Step #2.

Engineering 52

Engineering Solution Development Management 52

Vantage Circle

NOVEMBER 28, 2018

Benefit 2: Improves Retention Rates. Moreover, Gallup’s report for the American workplace shows some interesting results. Satisfied employees are 40% more productive than dissatisfied employees. And, engaged employees are 44% more productive than satisfied employees.

Motivation 51

Motivation Strategy Creativity Mentor 51

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

April 27, 2023 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT

Professional development

Speaker: Adam Saad - Founder & CEO, Tech Stack Advising

August 17th, 2022 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST How working in different environments can potentially affect agent engagement. Recruitment and training tactics that keep employees and employers satisfied. New ways to improve the engagement of your agents.

Solution

Speaker: Karen Weeks, Chief People Officer at Ordergroove

April 18th, 2023 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST Learning Objectives: When to use surveys, small group exercises, and one-on-one feedback How to present the data in a way that is digestible, actionable, and tells a clear story The importance of action plans and how to make sure they don't get lost Don't miss this exclusive session!

Certification