Tue.Jun 21, 2022

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CX without design only gets you halfway

McKinsey

When mapping out the customer journey, combining traditional CX practices with user-centered design processes has proven to bring the greatest value.

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7 Financial Forecasting Methods to Predict Business Performance

Harvard Business School Online

Much of accounting involves evaluating past performance. Planning and preparing for the future, however, is just as important. Here's an overview of how to use pro forma statements to conduct financial forecasting, along with seven methods you can leverage to predict a business's future performance.

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New operations management systems for a digital world

McKinsey

Now is the time to redefine management disciplines with a modern tool kit powered by technology. The organizations that embark on this journey sooner will achieve the benefits from a culture of innovation.

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Not Getting Enough Connection? You’re Not Alone. Here’s What To Do.

BetterUp

Jump to section. Lack of connection hurts all workers. Your career needs you to connect more, too. Workplace connectedness: What’s your type? What to do to boost your connectedness. If spending hours seeing colleagues’ faces over video isn’t making up for the feeling you used to get after a good day in the office, you’re not alone. Though we now know a lot more than we did before about things like Zoom fatigue that zap us of energy in new and complex ways, there’s another piece to the puzzle.

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How to Turn “Check-the-Box” Compliance Trainings Into Real Learning

Speaker: Brian Richardson, Brian Richardson, Founder and CEO of Richardson Consulting Group

Let’s face it—most ethics and compliance trainings aren’t winning awards for engagement. But that doesn’t mean they can’t be effective, relevant, and maybe even enjoyable! Join expert Brian Richardson for a dynamic session on how to breathe new life into your ethics and compliance training programs. You’ll discover creative strategies to turn traditionally dry topics into meaningful learning experiences that resonate and drive real change.

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Building Black-owned brands to accelerate prosperity

McKinsey

Black-owned businesses are crucial to America’s long-term prosperity, but they face long-time challenges. How can McKinsey’s Next 1B accelerator help create a more inclusive environment for Black entrepreneurs?

Retail 105
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The Future Of Work: How Much Flexibility Is Good For Employees?

Forbes Careers

What can we expect from the future of work? The jury’s still out, but one thing is clear – flexible working is part of it.

IT 97

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When a Women Decides

Your Work, Your Way

Therese Huston based her book How Women Decide on a premise: “Is a woman’s experience issuing a tough call, a decision with serious stakes, any different from a man’s? I’ve found that when a man faces a hard decision, he only has to think about making a judgment, but when a woman faces a hard decision, she has to think about making a judgment and also navigate being judged.”.

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Redefining the modern CEO

McKinsey

COVID-19 and other recent global crises have necessitated a redefinition of the role of 21st century leaders. In this McKinsey Future of Asia Podcast episode, we explore what it takes to be an excellent CEO in today’s ever-changing and challenging global environment.

IT 102
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5 Steps For Asking Your Boss For Better Communication Tools

Forbes Careers

If employee communication is fraught with static throughout your company, it’s time to ask for technology that can help.

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Evolving ecosystems: Advanced analytics in shrimp aquaculture

McKinsey

The latest innovations in digital ecosystems can help standardize, automate, and optimize farming practices.

Food 101
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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Using LinkedIn To Build Your Thought Leadership Just Got Easier (And Better)

Forbes Careers

Sharing your expertise and point of view is a great way to build your personal brand. LinkedIn is replete with features to get your ideas in front of your ideal audience.

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The cloud as a strategic ecosystem for innovation and growth

McKinsey

In this interview, Deutsche Börse’s chief information officer and chief operating officer explains how the company’s ongoing cloud journey is defining its digital transformation.

IT 100
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Asking for a salary range: How to start the conversation

BetterUp

Jump to section. When to ask about salary range. How to research relevant salary ranges. How to ask for a salary range. Why employers ask about your salary expectations.

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The McKinsey Crossword: Solstice | No. 81

McKinsey

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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Can Your Organization Spot a Conflict Before It’s a Crisis?

Speaker: Amie Phillips Pablo, VP, Corporate Compliance & Privacy Officer at Novo Nordisk

In today’s complex healthcare environment, navigating third-party relationships has become even more challenging—whether it’s vendor relationships, employee activities, or patient-facing interactions. Left unmanaged, these conflicts can compromise trust, regulatory compliance, and even organizational reputation. So, how can healthcare teams stay ahead?

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Business Coaching: Everything You Need to Know

BetterUp

Jump to section. Enabling a trusted partnership. What is business coaching? Soft and hard skills development. Business coaching results. Is business coaching a “must have"?

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10 Packaging Design Insights to Give Your Products Outstanding Shelf Appeal

crowdspring

We look at 10 packaging design insights along with tips on how to make your product stand out.

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How To Manage Career Speed Bumps As Recession Fears Mount

Forbes Careers

This week’s Careers newsletter brings the latest news, commentary and ideas from Forbes about the workplace, leadership and the future of work straight to your inbox every Tuesday.

Career 77
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What to Do If You Hate Your Job: 9 Steps to Take

BetterUp

Jump to section. What to do if I hate my job. 9 steps to take if you hate your job. Should you quit your job if you don’t have another lined up?

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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When To Run Away From An Interview

Forbes Careers

Don't let the marquee name of the organization blind you. Starting now, you must be vigilant. Carefully watch out for all sorts of signs and red flags that signal there is danger and run away.

Career 74
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Finding and Expressing Your Unique Creative Voice

The Creative Mind

Do you express yourself creatively – or in other ways – as fully and authentically as you want? If you’re like most of us, the answer is No. For one thing, our inner dialogue can be less than helpful or encouraging. Author Pea. The post Finding and Expressing Your Unique Creative Voice appeared first on The Creative Mind.

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How Next Level Decision Rights Lead To Better Decisions

Forbes Careers

Encourage economic, user and technical buyers and coaches to work together to improve instead of block decisions.

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You have the power to shape MindManager’s future! Take our customer survey

MindManager

We get a lot of helpful feedback from avid MindManager® users —and we love it! As a customer-first organization, we view customer feedback as an invaluable tool to figure out what’s working, what isn’t, and what features users would like to see added. This enables us to continually improve MindManager to ensure it meets the collective need as it evolves.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Retaining High-Performing Employees: Practical Ways To Support Your Best Talent [VIDEO]

Let's Grow Leaders

7 Simple Ways to Give Your High-Performing Employees. What They Need Most. This Asking For a Friend question comes up so frequently in our leadership development programs, particularly now with such a focus on retaining high-performing employees. “I worry that I’m not giving enough attention to my really high-performing employees, you know, the ones that seem like they don’t need my help.