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I love NPS programs (Net Promoter Score)--when they’re designed and executed well. When I was at Verizon, The Ultimate Question was required reading for every manager on my team. And today, most of my clients use NPS in one way or another and […].
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Follow. ( 5 Followers ). X. Follow. E-mail : *. Follow. Unfollow. The post Replacing A to B with ABC for More Successful Initiatives appeared first on SchellingPoint Website.
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