Let's Grow Leaders
OCTOBER 19, 2017
Let’s face it, leadership is hard. You give it everything you have, but sometimes, it feels like it’s just not enough. When that happened though, here’s what you have to tell yourself… You’re not alone. Or, I should say…you don’t have to […].
On The Job
OCTOBER 16, 2017
In today’s tumultuous world, many people will call themselves grateful if they have a peaceful, harmonious workplace. But Jeff DeGraff , whose advice has been sought by business innovators such as Microsoft, General Electric and Pfizer, says the problem with a placid workplace is that it’s an innovation killer. Too many workers getting along because they all think alike – or don’t want to upset the status quo – isn’t the way to generate new processes and products.
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McKinsey
OCTOBER 16, 2017
We, in collaboration with the Institute of International Finance (IIF), worked with more than 50 institutions around the world, including banks, regulators, and fintechs, to explore critical questions on the future of risk management. This report aims to answer these questions and shares insights to help organizations navigate a digital transformation of the risk function—now and in the long term.
Penelope Trunk
OCTOBER 19, 2017
Last week I announced that I’m discounting my coaching sessions from $350 to $150. I have never discounted sessions in the ten years that I’ve been coaching, but I decided to do it because I need to stick to a sleeping schedule and I thought if I schedule coaching calls to wake up and go to bed then I’ll get a schedule. I’m so excited that so many of you signed up.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
OCTOBER 19, 2017
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is about employee engagement in relation to customer service. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is […].
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
McKinsey
OCTOBER 19, 2017
Organizations are more likely to innovate and thrive when they unleash the potential of individuals and the power of self-organizing teams, says the online retailer’s CEO.
On The Job
OCTOBER 18, 2017
Are you happy with your job? There have been times I've loved my job, but didn't like the company where I worked. Or I liked the job, but thought my boss was a lunatic. I know people who thought they would love their job once they reached a certain job title, or got the big office or made a certain amount of money. In some cases, these people seemed content once they reached such goals.
Let's Grow Leaders
OCTOBER 17, 2017
Even if you’re the right candidate for the right job, if you don’t have your story together, the job’s going to the other guy. In fact, I’ve sat through too many panel interviews over the years with my heart breaking because I […].
Strategy+Business
OCTOBER 16, 2017
Practicing mindful followership lets people build up crucial skills that help them run organizations effectively.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
OCTOBER 17, 2017
A company transformation is a holistic, top-priority endeavor that requires aggressive focus from the management team to reach the full potential of a business.
McKinsey
OCTOBER 20, 2017
Italian oil and gas company Eni has transformed under a leader determined to reduce costs without cutting jobs—instead including employees in the turnaround mission.
McKinsey
OCTOBER 19, 2017
Initial successes in a digital transformation often break down over time. Digital winners know what it takes to break through.
McKinsey
OCTOBER 19, 2017
When McKinsey investigated containerization in 1967, we found that industry players would have to rethink everything. Is it time to rethink everything again?
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
OCTOBER 18, 2017
Few car markets in history have risen so far so fast. Here’s a peek under the hood at what’s driving China’s automotive future.
McKinsey
OCTOBER 20, 2017
Transportation will be dramatically different in ten years. To adapt, public entities and stakeholders must act today.
McKinsey
OCTOBER 20, 2017
Connectivity could dramatically change the commute of the future.
McKinsey
OCTOBER 19, 2017
Many are exploring alternatives to traditional ‘per pill’ arrangements underlying reimbursement. This holds implications for pharma manufacturers.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
OCTOBER 17, 2017
New research undertaken by McKinsey & Company and the Global Legal Entity Identifier Foundation (GLEIF) estimates that broader, global adoption of legal entity identifiers (LEIs) could yield annual savings of over $150 million within the investment banking industry and up to $500 million for banks in the issuance of letters of credit. These findings form part of a white paper that examines the potential use cases of the LEI in streamlining legal entity identification.
McKinsey
OCTOBER 19, 2017
Despite present uncertainties, MCO leaders can still aspire to grow—and make decisions to support that aspiration. Our research shows that the key sources of growth for Medicaid MCOs are strategic, not operational.
McKinsey
OCTOBER 20, 2017
MGI has estimated that automation in China could add as much as 1.4 percentage points to GDP a year via productivity contributions, write James Manyika and Jonathan Woetzel in People's Daily.
McKinsey
OCTOBER 17, 2017
Five findings emerged from our analysis of OECD PISA results from the Middle East and North Africa.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
OCTOBER 20, 2017
Recent research sheds light on the value of the medical channel and what it takes to have a high-performing medical-affairs organization.
McKinsey
OCTOBER 20, 2017
Organizations that form partnerships to promote gender parity can follow some best practices and avoid major pitfalls that hamper progress.
Strategy+Business
OCTOBER 15, 2017
Break out of the habit and address the issue that is holding back your career.
Strategy+Business
OCTOBER 17, 2017
Algorithms and AI can help a company achieve massive scale, but they bring with them new risks.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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