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How Human-Centered Leaders Understand Other Perspectives

Let's Grow Leaders

A Human-Centered Leadership Practice That Builds Trust, Reduces Friction, and Makes Every Decision Smarter You’ve done the work. The plan is solid, and you’re ready to roll. And still—before you hit go—it’s worth taking a moment to ask: “How might this land for the people it affects?” Yeah, that pause can feel inconvenient. You might hear things you can’t fully fix.

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[Infographic] 2025 Culture Snapshots

Up Your Culture

In 2025, culture is under pressure. Engagement levels are slipping, trust is wavering, and many employees are questioning whether their leaders are walking the talk. As the workplace evolves, so do the challenges that come with sustaining a culture where people feel valued, supported, and motivated to do their best work. That’s why we created the Culture Snapshots: to offer a bird’s-eye view of what’s really happening in organizations today.

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Turning Data Into Insights: What Smart Communicators Do Differently

Let's Grow Leaders

Make Data Matter: Four Questions That Turn Info Into Influence You’ve been there. Someone senior asks, “Can you get me the numbers on this?” and you spring into action—spreadsheets flying, dashboards glowing. You deliver all the data and more… and the response? Blank stares. Follow-up questions you weren’t ready for. Maybe even frustration. Here’s the thing: your job isn’t just to share information.

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But what do they say at the meeting?

Seth's Blog

This is the way to understand business-to-business selling. After you’ve left with the purchase order, what does the buyer tell the boss? What does the boss tell the investors or the press? This helps decode why giant companies like Google or Facebook buy a company or don’t. It explains why McKinsey can charge 20 times as much for consulting as a former McKinsey consultant can.

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AI in HR: 20+ Prompts to Use Now

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

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Why can’t I finish this?

The Creative Life

Sometimes it's hard to let go of a creative project. So here are seven reasons why you can't seem to finish – and how to get it done The post Why can’t I finish this? appeared first on The Creative Life.

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The new rules for getting your operating model redesign right

McKinsey

The goal of a redesign is to increase value, but failure rates are high. New research updates classic rules of redesign to help leaders flip the odds of success.

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The 6 C’s of Wisdom Marketing: How Coaches Build Trust and Stand Out | by Cindy Schulson

The Coaching Tools Company

Originally Posted on The Coaching Tools Company as The 6 C’s of Wisdom Marketing: How Coaches Build Trust and Stand Out | by Cindy Schulson When we’re young, we often believe we have all the answers. But as we grow, we recognize something far more valuable than knowledge alone—wisdom. Wisdom isn't just about intelligence or expertise; it’s about using your insights and experiences with intention and integrity.

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What to Know About Upskilling Your Workforce

Harvard Business School Online

Upskilling can boost productivity, improve retention, and help future-proof your workforce. A seven-step framework can guide you in building a long-term, effective program tailored to your organization’s needs.

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What the labor market isn’t telling you—yet

McKinsey

Fewer roles. Different roles. More roles requiring new skills. As AI upends today’s talent landscape, the watchword is “uncertainty.” What’s really going on?

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Life Coaching for Men

The Coaching Blog

Statistics suggest that of the folks who come to see a life coach or some other coach like a creativity coach, a health coach, or a relationship coach, about 75% are women and 25% are men. In the work that I’ve done over the past forty years, I would say that the percentages are even more weighted toward women, maybe on the order of 90% women, 10% men.

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The Memory Edge: Outlearn, Outperform, Outlast

Speaker: Chester Santos

Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform

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Big scale, big impact

Seth's Blog

The Beatles changed music. Starbucks changed coffee. Perhaps your project is aiming to reach a large audience. Consultants call it market share. What percentage of the available market have you reached with your idea? No one hits everyone, but many organizations seek to be a monopoly, or perhaps noticeable in scale. This flies in the face of embracing the smallest viable market.

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The importance of human communication in an AI era

BetterUp

How leaders can use AI to enhance empathy, build trust, and communicate for impact in a tech-shaped world.

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The Bait and Switch: When Culture Doesn’t Match the Pitch

Up Your Culture

For many employees, culture is a major reason they say “yes” to a job offer. But, too often, the reality doesn’t live up to the pitch. In this episode of Culture Over Coffee, Deborah Fulghum helps unpack what happens when the promised culture falls short of expectations (and how organizations can fix it).

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Author Talks: Ready to grow up? Adulthood in a few easy lessons

McKinsey

Adulting now comes with a new manual. Author Gretchen Rubin breaks down the complexities of grown-up life, from self-mastery to decision-making, offering a clear path to reaching your full potential.

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How to Turn “Check-the-Box” Compliance Trainings Into Real Learning

Speaker: Brian Richardson, Brian Richardson, Founder and CEO of Richardson Consulting Group

Let’s face it—most ethics and compliance training programs aren’t winning awards for engagement. But that doesn’t mean they can’t be effective, captivating, and maybe even enjoyable! Join learning design expert Brian Richardson for a dynamic session on how to breathe new life into your ethics and compliance training. We'll explore innovative strategies to bring traditionally dry topics to life, making them resonate with learners and drive tangible change.

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Quit Already II

Marla Gottschalk

Grit in our work lives is a good thing — but only up to a point. Sticking to things can offer us the time and space to solve an issue or adjust our attitude. In some cases, we find a resolution that works. Then having grit pays off. I’m sure you can think of more than a few situations in your life and in your work life, that were far from ideal.

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Launching The careers leader handbook (Third edition)

Adventures in Career Development

On Wednesday we launched The Careers leader handbook (Third edition) at the National Careers Leader Conference in London. The new edition updates everything in the handbook for the new version of the Gatsby Benchmarks and various other big changes that have happened in the last few years. Here are David and I toasting the launch of the book. It was a somewhat bitter sweet moment for me as David has assured me that this will be the last book he produces before taking a well earned retirement.

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Crestcom International Named One of Entrepreneur’s 2025 Top Franchises for Less Than $100,000

Crestcom

Greenwood Village, CO, June 25, 2025 — Crestcom Internationa l was named one of only 100 franchises in Entrepreneur magazine’s Top Franchises for Less than $100,000 for 2025. The Crestcom franchise is for the professional executive who wants to make a difference in people’s lives by fulfilling the mission of developing great leaders around the globe.

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Overcoming the Unique Challenges of Leadership Burnout

Up Your Culture

Leadership can be exhilarating—but it can also be exhausting. As organizations continue to navigate rapid change, economic pressure, and hybrid work environments, leaders are increasingly reporting signs of burnout. Gallup just released their 2025 State of the Global Workplace Report , and you may not be surprised to learn that managers experienced the largest drop in both engagement and well-being.

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Building Compliant Workplace Violence Prevention Across States: CA SB-553 | NY S. 8358B

Speaker: Speakers:

Workplace violence prevention laws are rapidly evolving, with California’s SB-553 and New York’s Retail Worker Safety Act (S-8358B) leading the way. Join WILL’s experts for a nationwide webinar covering compliance requirements, with a special focus on these key state mandates. We’ll guide you through developing and implementing effective prevention policies, building a compliant plan, and delivering the required annual interactive training.

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Addressing youth mental health through school-based services

McKinsey

One in five US children has a mental health condition. Schools may play a critical role in providing evidence-based interventions. We suggest six actions for states to consider.

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First Agreement

The Coaching Blog

A coaching session is first of all an agreement that you make with yourself that you are willing to coach another human being. The agreement is between you and you. You are agreeing to risk, vulnerability, effort, pushback, small panics, resistance, and all those other goblins that may make you not really want to interact “professionally” with clients.

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Inclusion isn’t a checkbox.

ReNew Business

“There is no way to inclusion, inclusion is the way.” It’s my personal motto, why? Because I grew up hearing half of my family demonised for their religion and Country. Because the grandmother who adored me also held racist beliefs against people like me. Because when I came home from summer holidays, sun-tanned and smiling, people asked my mother if I was adopted.

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Use a lot of words

Seth's Blog

Verbosity is the new brevity. Google felt like a miracle. We could type just a word or two (“ blog “) and it would magically guess what we wanted and take us there. This shortcut spread from Google to the search built into online shopping as well. How convenient. A few words and done. AI isn’t like that. In fact, our concision is getting in the way of the insight we’re looking for.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Four Lessons from the Boeing 737 MAX 8 Crashes

Think Reliablility

One of the most common things I hear from organizations is: W e keep having the same issues. We send out safety flashes and have stand downs, but the same incidents keep happening. At ThinkReliability, we find that thoroughly analyzing a single incident can reveal much more than people expect. One event often exposes process breakdowns, gaps in documentation, or flawed assumptions that exist elsewhere too.

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Mukesh Ambani’s bold ambitions: Building businesses of the future

McKinsey

Mukesh Ambani, chairman of Reliance Industries, one of India’s largest and most profitable private sector companies, discusses how clarity of goal and purpose, accompanied by the right people, can drive innovation, unlock extraordinary talent, and create impact.

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How to Protect Your Brand Identity as a Female Entrepreneur

She Owns Success

You’ve worked hard to define your brand. Here’s the thing: Your brand identity is one of your business’s most valuable assets. It’s vulnerable if you don’t take steps to protect it. Whether you’re just launching or have been building your brand for years, understanding how to safeguard your business identity is essential. Crafting a Brand That Reflects You Before you can think of protecting your brand, you need to create your brand.

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Coaching Skills and Business Acumen Day

IAPC&M

International Authority for Professional Coaching & Mentoring - The Leading International Accreditation Body - IAPC&M The post Coaching Skills and Business Acumen Day appeared first on International Authority for Professional Coaching & Mentoring.

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HR in 2026: Insights & Best Practices

Get Paycor’s guide, based on a survey of 3,000+ professionals, and learn why successful companies are: Almost 80% more likely to identify top talent through formal systems 40% more likely to protect managers’ time spent on coaching 83% more likely to plan to upskill their teams and more!

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AI Can’t Replace Human Leadership: The Power of People in EOS Implementation

EOS Worldwide

A few weeks ago, someone sent me a spam email claiming an AI tool could “implement EOS.” Not assist. Not summarize. Implement. My first reaction? It felt laughable.My second? Some.

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How to Build Customer Loyalty that Lasts with Lisa Ford

Crestcom

How can companies improve customer experience in a world where expectations are constantly evolving? In this episode of The Leadership Habit podcast, host Jenn DeWall sits down with internationally recognized customer service expert Lisa Ford to explore how leaders can create a culture that drives customer loyalty, boosts satisfaction, and strengthens relationships with both new and existing customers.

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From campaigning to governing: Mapping a governor’s first transition

McKinsey

A successful governor’s transition doesn’t end at inauguration day—or even after the first 100 days in office. Rather, it involves designing and putting in place the new governor’s operating model.

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When to Seek Legal Advice as a Business Owner

She Owns Success

Setting up and running a business requires juggling multiple tasks. While it’s easy to get carried away with activities like marketing, accounting, and making sales, it’s critical to make sure your business operates legally. In this informative guide, we’ll explore some common scenarios that require legal guidance. Drawing up employment contracts If you choose to hire people for your company, you’ll need to comply with the relevant local and national employment laws.

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The Everyday Donor: Unlocking Prospecting Segments Through Behavior Analysis

Speaker: Tim Sarrantonio, Director of Corporate Brand

Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!