Let's Grow Leaders
OCTOBER 19, 2020
“Yeah, I don’t do small talk.” “My team understands, I’m cool with THEIR chit chat in-between meetings, but I don’t really have time for that stuff. I’m all business. That’s why I’m so productive.” “I get that small talk is important, but […]. The post How to Get Better at Remote Small Talk appeared first on Let's Grow Leaders.
Career Advancement
OCTOBER 12, 2020
“We think, mistakenly, that success is the result of the amount of time we put in at work, instead of the quality of time we put in.” ~ Arianna Huffington. A hectic work schedule, increased responsibility, new technology, and the need to read and respond to a daily deluge of email and voicemail place huge demands on your work life. With all this pressure, you might feel as if your work is a prison that you can never escape.
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On The Job
OCTOBER 12, 2020
When the job market is tough like it is now, it's very difficult to say "no." You don't want to say "no" to a request from a colleague for fear of not being seen as a team player. You don't want to say "no" to a boss for fear of being fired. You don't want to say "no" to a customer for fear of losing that customer. There's a lot of fear and angst these days, and that's understandable being that we're in a global pandemic.
McKinsey
OCTOBER 5, 2020
A new survey finds that responses to COVID-19 have speeded the adoption of digital technologies by several years—and that many of these changes could be here for the long haul.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Vantage Circle
OCTOBER 30, 2020
Workplace readiness skills refer to the qualities that employers look for in employees. It is a combination of attributes and behaviors that will make employers hire a candidate. They are also called soft skills, employment ability skills, or job readiness skills. These skills help employees know how to cope with managers and coworkers. They help enhance the value of timeliness and develop an awareness of how others view us.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
OCTOBER 12, 2020
A creative team starts with room to think The rocky mountain air was crisp with fall chill–a perfect time for a fire in the wood-burning stove. We placed the logs on top of the kindling, held the flame beneath the wood, and…nothing […]. The post One Way to Cultivate a More Resilient and Creative Team appeared first on Let's Grow Leaders.
CMOE
OCTOBER 27, 2020
25 Podcasts for Managers. Coaching for Potential. Radical Candor. WorkLife. HBR IdeaCast. Leadership Biz Cafe. Coffee with the Greats. Success Stories. Manager Tools. Beyond the To-Do List. The Accidental Creative. The Extraordinary Business Book Club. Brand Builder. Women’s Leadership Success. What Great Bosses Know. Leadership and Loyalty. The $100 MBA.
On The Job
OCTOBER 19, 2020
Telling employees not to worry these days or to "be happy and look on the bright side" isn't very helpful when it comes to motivation. The times right now are too uncertain, too tough, to think that such platitudes will work. Still, it's also not good for business that employees mope around -- either on site or while working remotely -- and there needs to be some way to put some positivity into their lives if they're going to be effective.
McKinsey
OCTOBER 21, 2020
Global tourism has been one of the most affected sectors during the COVID-19 crisis. Our tourism recovery model forecasts a cumulative drop of $3 trillion to $8 trillion before tourism expenditure returns to pre-COVID-19 levels. Recovery will be slow and driven by the underlying dependencies countries had on domestic and nonair travel. Different countries, therefore, should prepare for their own recovery curves and reimagine their tourism sectors (as well as the support they provide) differently
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Vantage Circle
OCTOBER 13, 2020
From the day an employee joins the company to the day they leave, the human resources department has the job of making impactful decisions that directly affect an employee’s life. Thus, in this article on employee engagement in HR, we will be looking at the various ways in which HRs can promote the level of engagement in an organization. First of all, what is employee engagement ?
crowdspring
OCTOBER 9, 2020
Learn how to create and manage a brand that helps your business become known, loved, and preferred by customers and prospects.
Let's Grow Leaders
OCTOBER 5, 2020
Promote leaders who show their commitment to relationships and results One of the most important leadership decisions you’ll ever make is the choice to promote someone into a leadership role. Who you promote into leadership sends a powerful message of what matters […]. The post How to Promote Leaders Who Build a Positive Culture appeared first on Let's Grow Leaders.
CMOE
OCTOBER 29, 2020
Even in the best of times, being a leader can be challenging. Now the shock generated by the COVID19 virus has produced new and unexpected challenges that have left many leaders struggling to adapt. Moments like this have multiple and varied impacts. Some organizations and businesses are experiencing unsurpassed demand and it has taken an unparalleled effort to keep up with it.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
On The Job
OCTOBER 5, 2020
Are you respected at work? For many, the answer is "no" and that can make life a little more miserable when you're at work. People may be rude to you or treat you unprofessionally. While this may not bother you too much, it can add up over time and start making you feel angry or even depressed by such behavior. Whether you're the lowest ranking person in your workplace or the top boss, here's one of the easiest ways to garner respect by others: Show respect to them.
McKinsey
OCTOBER 30, 2020
The construction technology ecosystem is shifting toward integrated software platforms that better serve customer needs. Significant opportunities exist for strategic and financial investors.
Vantage Circle
OCTOBER 15, 2020
As humans, we continuously try to evolve in every aspect of our lives. For the same, we actively search for new ways to become more efficient and agile. Well, this thing now applies heavily in our professional lives, where we have to juggle between a lot of things simultaneously. Here, the only thing that matters is managing one’s time effectively, and for this, many professionals, especially those in leadership positions, practice the pomodoro technique.
MindManager
OCTOBER 30, 2020
This blog post explores the stepladder technique, a powerful brainstorming strategy that involves consulting with team members gradually or one-by-one with the goal of improving group discussions and outcomes. Learn how this technique can improve collaboration and the decision-making process. Table of Contents What is the stepladder technique? The stepladder technique is a collaborative brainstorming […] The post The stepladder technique: how to use it for collaborative brainstorming appea
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Let's Grow Leaders
OCTOBER 8, 2020
We were nearing the end of our live-online leadership program with an amazing group of start-up CEOs at Bulb Africa in Nigeria, and it was time for Q&A. Or, as I like to call it, “Asking For a Friend.” When one brave […]. The post How Do I Change My Leadership Approach Without Losing Credibility? appeared first on Let's Grow Leaders.
CMOE
OCTOBER 7, 2020
Anyone who’s ever run a business knows that contentment with the status quo is an invitation to disaster. Human beings may not always like change, but they need it. Stagnation is not just boring, it’s dangerous. The same is true of your company. To perform optimally, a business must grow and evolve—meaning that your employees must grow and evolve as well.
On The Job
OCTOBER 26, 2020
The standard advice when you're unemployed is to be evasive about that fact when applying for new jobs. Why? Because employers don't want to hire someone who is unemployed, believing that something is "wrong" with someone who is jobless or that the candidate will seize any job that is offered, whether it's truly wanted it or not. Of course, this advice flew out the window when the Great Recession hit more than a decade ago, and the same is true now.
McKinsey
OCTOBER 1, 2020
Companies create more shareholder value when executives and directors concentrate on long-term results. A new report highlights behaviors that allow them to maintain a long-term orientation.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Vantage Circle
OCTOBER 31, 2020
HR specialists have a lot on their plates, as they have to juggle candidates’ screening, interviews, onboarding, employee lifecycle in the company, and more. We can think of the HR department as being the core of the company - here is where the primary resources (employees) are being selected, processed, and maintained. Now try to imagine what would happen if the company’s core doesn’t perform at optimum parameters.
MindManager
OCTOBER 30, 2020
This blog post explores the stepladder technique, a powerful brainstorming strategy that involves consulting with team members gradually or one-by-one with the goal of improving group discussions and outcomes. Learn how this technique can improve collaboration and the decision-making process. Table of Contents What is the stepladder technique? The stepladder technique is a collaborative brainstorming […] The post The stepladder technique: how to use it for collaborative brainstorming appe
Let's Grow Leaders
OCTOBER 26, 2020
Are your managers prepared to deal with the turbulent aftermath of the election? Regardless of the election’s outcome, it’s smart to be ready for a firestorm of distracted, energized, frustrated, hopeful, distraught, elated, concerned, confused, uncertain, joyful, worried hearts and minds… All […]. The post How to Help Your Team Prepare for the Turbulent Aftermath of the Election appeared first on Let's Grow Leaders.
CMOE
OCTOBER 20, 2020
So, you have identified a superstar employee at your organization. They started out as an exemplary beginner and were quick to grasp the expectations of their role and job responsibilities. Over time, they had no problem meeting their targets. Their managers were impressed and promoted them to a higher-level position on the team. Once again, this top performer exceeded expectations.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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