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I’m not sure why so many people in positions of power think sarcasm is a leadership competency. Sure a quick wit, used well, can energize the team and lighten the load. But a sarcastic remark meant to belittle those who don’t dare fight back diminishes confidence, degrades trust, and leaves folks looking for the nearest escape route. In fact, an audience member asked me again last week (anonymously through my polling app) , “Can you talk about the danger of sarcasm?
I ask myself this question all the time: What would I have done if I had lived in Nazi Germany? I am Jewish, so I ask myself if I’d have left early on. Early enough. When I could have left. I watch lots of movies and read lots of books about life in Nazi Germany. For example: This Way for the Gas, Ladies and Gentlemen is a phenomenal, eye-opening memoir from a Polish, Christian boy in a concentration camp.
For those of you who haven’t met me in the real world, let me first explain some of my character assets and liabilities. I’m what every personality test on the planet would describe as “highly dominant” in a workplace setting. (In a personal setting, I’m quite different, but that’s a story for another day…). At work, I’m extremely task-focused, almost to the detriment of my professional relationships.
The history of business is the story of entrepreneurs, executives, leaders, and employees, all of whom along the way add to the theory of management. For the 20th anniversary of strategy+business, we, the editors, decided to track the milestones of management history. This interactive catalog is the result.
Speaker: Brian Richardson, Brian Richardson, Founder and CEO of Richardson Consulting Group
Let’s face it—most ethics and compliance trainings aren’t winning awards for engagement. But that doesn’t mean they can’t be effective, relevant, and maybe even enjoyable! Join expert Brian Richardson for a dynamic session on how to breathe new life into your ethics and compliance training programs. You’ll discover creative strategies to turn traditionally dry topics into meaningful learning experiences that resonate and drive real change.
Great commercials, strong PR, a brilliant social media strategy all warrant effort when building your company’s reputation. But there’s no better PR than an army of loyal employees living and breathing your brand. You know the type– folks with enthusiasm bursting from their veins–talking up your products and services with their friends at every bar, baptism and bat mitzvah they attend. “No, I’m telling you this works, I’ve seen it from the inside!
Nothing will improve your team’s productivity faster than better communication. Having a deliberate process and cadence of communication will save hours of lost time, productivity and drama. If you don’t have a formal plan, or haven’t spoken with your team recently about how communication is going, it’s worth taking the time to communicate about communication.
Nothing will improve your team’s productivity faster than better communication. Having a deliberate process and cadence of communication will save hours of lost time, productivity and drama. If you don’t have a formal plan, or haven’t spoken with your team recently about how communication is going, it’s worth taking the time to communicate about communication.
Have you ever noticed how much easier is to remember someone’s point when they wrap a story around it? So why do so many leaders stick with dry powerpoint presentations and yawner “motivational” pep talks when they could tell a story. How could you better use stories to galvanize your team toward stronger results? This Summer, I’ve trained hundreds of people on my STORIES model of impactful communication.
Welcome back to the Let’s Grow Leaders Frontline Festival. Our August Festival is all about communication. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Festival is all about Building Effective Peer Relationships. New contributors welcome. Refining Your Personal Communication Style.
When I was fairly young in my HR career, I was walking by my boss’ boss’ office (let’s call him Eric) while visiting our corporate headquarters in Manhattan. Without leaving his desk, he called out: Karin, can you please do me a favor? You see there’s this meeting that I’m unable to attend, and it would be great if you could attend it for me.
Have you every had a really crazy date? Or worked with a leader who was totally delusional? Well that was me, about 15 years ago, single (again), feeling old (ironic now) and unsure on the Acela train. It was just after the diversity council debacle. I was sitting in the café car on my way to NYC for another meeting trying to rebuild trust. I hadn’t looked up when the crowd pushed on at the Wilmington stop.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
A guest post by Bruce Harpham. Getting promoted at works increases your responsibility, power and ability to grow as a leader. When you are seeking your first management role, getting promoted is a mysterious process. If you are seeking an executive role, the process is even more challenging. This three-part strategy is built on timeless principles that will deliver results in all industries.
I asked a group of managers (coming from a variety of industries and positions) “what do you think most bosses want from their employees?” They reached quick consensus: responsiveness, self-sufficiency, creativity, and candor topped the list (with a beautiful argument about the pros and cons of compliance). I then asked, “how do you know what YOUR manager wants?
This live, online course runs Sept. 28 – Oct. 1 at 8pm Eastern. The cost is $195 but if you sign up in the next three days the price is $145. Sign up now! I remember the shock of finding out I was an ENTJ. It’s so embarrassing to find out that all you care about is power. Well, power and money, because money is the measure of power. Well, and also with control, the more control I have over things I can build my power base with, and keep the money flowing.
This live, online course helps ENFJs stop worrying that they are not capitalizing on their gifts (Which are many!) The course runs August 31 – Sept. 3 at 8pm Eastern. The cost is $195 but if you sign up in the next five days the cost is $145. Sign up now! This is Dana. Skydiving. Dana is a great specimen of an ENFJ. She is flying through the air with her husband, Alex, an ESTP.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
After a brief hiatus, I’m proud to announce that I am, once again, a featured career expert on US News & World Report ! I’ll be contributing an original article over there once a month on various career-related topics so keep your eye out. (Don’t worry; I’ll share them here as well!). This month’s article challenges a popular workplace rule: “under promise and over deliver” I know, I know.
In many organizations the bias is to change often -- simply to appear to be doing something different. But the bias at Telus, the Canadian telecom giant, was always not to change. This unusual consistency of focus, in terms of both its business strategy and its culture, helped transform Telus into an industry leader.
Workplace violence prevention laws are rapidly evolving, with California’s SB-553 and New York’s Retail Worker Safety Act (S-8358B) leading the way. Join WILL’s experts for a nationwide webinar covering compliance requirements, with a special focus on these key state mandates. We’ll guide you through developing and implementing effective prevention policies, building a compliant plan, and delivering the required annual interactive training.
Brett Gilbert, associate professor at Rutgers Business School, discusses how clusters, or groups of companies that congregate in a region around a particular field, are evolving. For more related insights, read "How Tech Clusters Form.
When leaders rediscover their company's heritage and learn what works and what doesn't, the core assumptions and values of the past are reabsorbed into the organizational culture, and start to define the company's strategic choices. As Adidas found, the key is not only reconnecting with the past -- but knowing how to use it effectively to meet the future needs of consumers.
Rutgers Business School professor Brett Gilbert describes the formation of entrepreneurial tech cluster communities, from Silicon Valley's technological bona fides to Johannesburg's nascent tech clusters.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
The only sustainable way to capture new opportunities is to remain true to what your company does best -- and use those distinctive capabilities as a platform for expansion. You do this by combining in-market growth (seeking out new growth opportunities among your existing customers) with near-market growth (pursuing adjacencies that leverage your current prowess) and capabilities development.
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
Before industrial companies sell assets, they must understand the motivations of the full array of potential buyers, especially those emerging in the East.
Lotte Bailyn, professor emeritus at MIT's Sloan School of Management, has spent the last half century researching the complex relationship between people and organizations. In this Thought Leader interview, she argues that work is completed most effectively when people are empowered to come together and figure out how to manage that work collectively, taking into account both the company's needs and one another's needs outside the office.
Speaker: Amie Phillips Pablo, VP, Corporate Compliance & Privacy Officer at Novo Nordisk
In today’s complex healthcare environment, navigating third-party relationships has become even more challenging—whether it’s vendor relationships, employee activities, or patient-facing interactions. Left unmanaged, these conflicts can compromise trust, regulatory compliance, and even organizational reputation. So, how can healthcare teams stay ahead?
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