Sat.Oct 08, 2016 - Fri.Oct 14, 2016

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5 Signs You're a Jerk Employee

On The Job

Nothing gets people more stirred up than to ask them about a bad boss. They love to share stories of how a boss is rude, egotistical and selfish. Believe me, I've heard lots (LOTS) of these stories over the many years I've covered the workplace as a journalist, and have even shared a few bad boss stories of my own. But I have been reminded by people who are bosses that they also get treated badly.

IT 136
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Can inbound tourism fuel Japan’s economic growth?

McKinsey

The country struggles to attract Western visitors, tourists focus on limited destinations, and capacity is already stretched. Addressing these challenges could significantly boost the world’s third-largest economy.

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Customer Loyalty Isn't What It Used to Be

Strategy+Business

The Internet and digital tools such as advanced search engines, review sites, price comparison apps, and social media platforms have changed how consumers make purchasing decisions. And the traditional means through which companies built up loyalty -- points and perks programs and advertising -- are no longer as effective as they once were. Smart marketers recognize that in today's highly interconnected, information-rich world, they must listen and learn from customers' actual experiences and ra

IT 74
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The Performance Potential Matrix Demystified: 5 Behaviors Keeping You Out of Box 9

Let's Grow Leaders

You know your boss is headed into the talent review meeting. You’ve updated your resume, had the heart to heart, and said your prayers. And then… the response, “it went fine… just keep up the good work… oh, and be patient.” If that’s ever happened to you, it’s probably because of a “What happens in Vegas stays in Vegas” type oath amongst the execs having the conversation.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Why Your Company May Be Losing Customers

On The Job

Service design often can get short shrift when a company is focusing on designing a product, but that’s a mistake if a business wants to succeed in today’s highly competitive marketplace, contends a new book, “ Service Design for Business.” Written by Ben Reason, Lavrans Lovlie and Melvin Brand Flu – all directors of Livework , a service design company – the book argues that service design is under-recognized and undervalued by businesses.

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The Organization Man and Woman

Strategy+Business

A look back at a classic study of 1950s-era corporate culture sheds light on how companies can make the workplace more hospitable to strivers of all genders.

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My forbidden fantasy: Voting for Trump

Penelope Trunk

I am not voting for Trump. And I think Hillary is a liar and I’m voting for her anyway. Also, I love Ivanka so much I can’t stop Googling to find more tidbits about her. And I read in many places that Chelsea is a brat and neither she nor her husband can figure out a real job to do. And, I think I speak for a lot of people when I say that Trump is like a car crash and I love looking.

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An integrated perspective on the future of mobility

McKinsey

A number of social, economic, and technological trends will work together to disrupt mobility, potentially creating three new urban models by 2030.

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Digital innovation in Asia: What the world can learn

McKinsey

Companies in the region are transforming their digital operations to great effect and building some of the world’s most successful tech giants.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Where, how much, and how: Answering the hardest questions of resource allocation

McKinsey

The challenge of resource allocation is determining where the resources will bring the most value, how much money and talent to redistribute, and how to put those shifts effectively into action.

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Independent work: Choice, necessity, and the gig economy

McKinsey

The McKinsey Global Institute examines all the ways people are earning income, as well as the challenges independent work presents.

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MGI Essay Prize: Crowdsourcing ideas for revitalizing growth in Europe

McKinsey

After receiving several hundred essay submissions on how to pump life into Europe’s economy, the judges awarded prizes in a McKinsey Global Institute contest.

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The future is now: How to win the resource revolution

McKinsey

Although resource strains have lessened, new technology will disrupt the commodities market in myriad ways.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Western Europe’s consumer-goods industry in 2030

McKinsey

To succeed in the next 15 years, manufacturers will need to stretch their operating models in new directions.

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Will car users share their personal data?

McKinsey

Surveyed consumers in China, Germany, and the United States say yes, if they see value in return.

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Warehousing value: An interview with Sky Deutschland’s Sebastian Hauptmann

McKinsey

A new perspective revealed hidden value in warehouse operations—and a new way of working with logistics-services providers.

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When Customer Loyalty Programs Backfire

Strategy+Business

Customers who don't hit the target to qualify for a reward are apt to hold it against the company and make fewer subsequent purchases.

IT 74
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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A Diabetes Prevention Moonshot

Strategy+Business

We must discard several misconceptions and reimagine how our society confronts this deadly, and expensive, disease.

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Nilofer Merchant's Required Reading

Strategy+Business

The "Jane Bond of Innovation" recommends a reading list for value creation.

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A Java-Based Media Platform

Strategy+Business

Starbucks undergoes a media makeover.

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Branding Evolution

Strategy+Business

Starbucks undergoes a media makeover.

Media 58
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.