Client Onboarding Checklist for Agencies
crowdspring
OCTOBER 25, 2022
This comprehensive client onboarding checklist for agencies outlines what you need to deliver a stellar client experience.
agencies 
Critical perspectives on agency and social justice in transitions and career development
Adventures in Career Development
OCTOBER 14, 2022
Views human beings as having a bounded but transformative agency : Critical theory recognises that human beings build their social world and that any social, political or economic formation can be contested and rebuilt. In the second article, McCrory discusses examines agency, recognising both its possibilities and its limitations.
Join 43,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
When agile marketing breaks the agency model
McKinsey
SEPTEMBER 29, 2021
But for many marketers and agencies, it offers the opportunity to forge a better partnership. The journey to agile marketing can be hard.
IT 
124
124 
How American Family Insurance is investing in the agency channel
McKinsey
MARCH 17, 2022
As insurers rethink agent relationships, American Family Insurance is looking ahead, investing in digital tools and solutions that help agencies stay on top of trends and changing customer needs.
Insurance 122
122 
Five Tips For Marketing Your Agency Services to the Cannabis Industry
crowdspring
OCTOBER 25, 2022
To build a niche marketing agency focused on the cannabis industry, focus on the right strategies. Here's what you should know.
Strategy 96
96 Strategy 96
96 
Peace Out, Burnout: Why This All-Female Creative Agency Has Made Rest Mandatory
Forbes Careers
MAY 4, 2023
Find out why her agency's five-week out of office policy and anti-burnout mission is the future of work — and contributing to her clients' bottom line. Over five years ago, a younger Madison Utendahl would have told her then exhausted, burnt-out self: "It’s okay to rest."
Creativity 93
93 
How to Hire the Right Digital Agency Coach
crowdspring
AUGUST 30, 2022
Before you hire an agency coach, learn what agency coaches can do for your business and the questions you should ask them.
Leadership 65
65 Leadership 65
65 
Hiring Top Agency Marketing Talent on a Budget: Strategies for Success
crowdspring
APRIL 7, 2023
Marketing agencies must do more with less, which makes hiring top talent a challenge. Here are strategies to get around that challenge.
Strategy 71
71 Strategy 71
71 
Can e-commerce help customs agencies fix old problems?
McKinsey
AUGUST 24, 2022
Transformations that aim to unlock more opportunities from e-commerce could also help customs agencies tackle issues they’ve long wrestled with, including revenue leakage and illicit goods flows.
Government 82
82 Government 82
82 
7 Strategies to Increase Your Agency Rates and Double Your Contract Value With an Upsell Offer
crowdspring
OCTOBER 4, 2022
In this article, we show you how to raise your agency's rates to increase profit margins without losing clients.
Strategy 80
80 Strategy 80
80 
Andy Nairn, agency co-founder & author
Faster Ideas
OCTOBER 20, 2021
This week: Andy Nairn, co-founder of creative agency , Lucky Generals, chair of sports agency , Dark Horses and author of , Go Luck Yourself: 40 ways to stack the odds in your brand's favour. 1 Ladies' Detective Agency. _. We talk about. Being guided into advertising by a law professor turned internationally successful author.
Creativity 52
52 
Fear vs. Hope
International Coach Academy
JANUARY 8, 2024
It aims to support a shift to a hopeful state by working on our goals, agency, and pathways. Formulate an action plan of small, concrete steps that you can take and focus on one step at a time Improve your agency: Remember a past challenge that you overcame and the skills you applied.
Development 208
208 
Managing presidential transitions: Five tips for agency review teams
McKinsey
NOVEMBER 24, 2020
Agency review teams are often the largest function of governmental-transition organizations and critical for continuity of government. A few best practices can help maximize their effectiveness.
Government 59
59 
How customs agencies can help special economic zones succeed
McKinsey
AUGUST 22, 2019
When agencies have a seat at the table and participate in areas such as governance and stakeholder relations, these zones have the best chance of promoting economic growth.
Government 76
76 Government 76
76 
Improving the customer experience to achieve government-agency goals
McKinsey
FEBRUARY 14, 2017
Government agencies at every level can gain by putting the needs and wants of citizens first. The benefits of a customer-centric strategy aren’t limited to private-sector businesses.
Government 107
107 
Harnessing the power of digital in US government agencies
McKinsey
NOVEMBER 15, 2017
A focus on customer journeys, a dedicated digital team, agile methods, and strong talent can help government agencies move beyond incremental improvements and achieve transformative change.
Government 93
93 Government 93
93 
Discussions in digital: Coping with the new normal between marketers and marketing agencies
McKinsey
FEBRUARY 1, 2019
Changing consumer behaviors and the ever-shifting digital frontier are demanding new marketing capabilities and new ways of working with agencies.
98 
Life insurance in China: Four priorities to transform the agency channel
McKinsey
SEPTEMBER 11, 2019
Chinese insurers can take four strategic actions to boost agency productivity and professionalize their core distribution channel.
Insurance 74
74 Insurance 74
74 
How to get the most from your agency relationships in 2017
McKinsey
FEBRUARY 7, 2017
Executives who know how to set up and manage agency relationships are best positioned to improve their marketing ROI.
Management 108
108 
Discussing career and agency on Hoda Kilani’s Career Info show
Adventures in Career Development
SEPTEMBER 12, 2023
I was recently very privileged to be interviewed by Hoda Kilani’s Career Info show on YouTube. Hoda is a career development expert and practitioner based in Alberta, Canada. Hoda’s Career Info consists of career discussions with leading global experts in career development.
Career 73
73 
Empowered vs. Inhibited
International Coach Academy
APRIL 14, 2024
The feeling of empowerment comes from a sense of self-confidence that an individual has the authority and agency to take actions based on what they feel is appropriate given any situation. Inhibited in Coaching This power tool is designed with leadership coaching in mind, but the concept can be applied to any situation.
Construction 208
208 
The Medicaid Agency of the Future: What capabilities and leadership will it need?
McKinsey
JANUARY 11, 2018
State Medicaid leaders will need to innovate if they are to develop the capabilities that will enable them to steer their agencies into the future. Medicaid’s scale and complexity are unprecedented.
Leadership 77
77 
The ELAM Coaching Model
International Coach Academy
FEBRUARY 18, 2024
Practicing gratitude intentionally is also conducive to cultivating an affirming perspective, which is beneficial to our happiness, physical and mental health, and personal, relational, professional, and spiritual growth.
Motivation 208
208 
Natalie Tran Is An Eternal Optimist
Forbes Careers
MARCH 27, 2023
As the Executive Director of the philanthropic arm of mega entertainment and sports agency Creative Artists Agency (CAA), Natalie Tran knows how to leverage the power and influence of the CAA Foundation for good. But it’s the optimism in her genes that keeps her pushing for more.
Using advanced analytics to improve performance in customs agencies
McKinsey
SEPTEMBER 22, 2022
Machine learning and other analytics tools can improve fraud detection and strategic workforce planning, among other potential benefits.
Performance 80
80 
Government transformation in times of great change
McKinsey
MARCH 1, 2022
Federal agencies are setting ambitious goals. What do agency leaders need to know about planning and directing successful transformations?
Government 126
126 
Prioritizing customer experience in government
McKinsey
JANUARY 18, 2022
The COVID-19 pandemic has highlighted the necessity to center customer experience in dealings with government agencies. This benefits customers, government employees, and agencies’ reputations alike.
Government 120
120 Government 120
120 
Generation Z Mental Health: The Role of Coaching
International Coach Academy
FEBRUARY 11, 2024
In particular, by supporting them to identify their values and emotional triggers, increase self-awareness of their thought patterns, set healthy routines, and small and doable goals, and feel understood, our coaching sessions have been helping my clients feel a sense of agency.
Media 208
208 
Affirmation vs. Oblivion
International Coach Academy
FEBRUARY 7, 2024
I noticed the sea change of moods, perspectives, and a sense of agency and hope emerging from my client after that “Aha moment.” It shifted her perspective and provided her with a sense of agency, overcoming the fear of failing this student in times of need and feeling empowered to do what she could.
Motivation 208
208 
Are CIA Sabotage Tactics Ruining Your Team Meetings?
Forbes Careers
MARCH 26, 2023
In 1944, the United States Office of Strategic Services, now the Central Intelligence Agency, published a sabotage manual. And shockingly, you'll see many of those sabotage techniques used in your weekly meetings.
Career 112
112 
Leading Beyond Ego – Interview with David Meltzer
Let's Grow Leaders
MAY 1, 2020
David Meltzer is the Co-founder of Sports 1 Marketing and formerly served as CEO of the renowned Leigh Steinberg Sports & Entertainment agency, which was the inspiration for the movie Jerry Maguire. Be ready to take notes and enjoy this interview with David Meltzer.
Entertainment 298
298 
How to Best Support Your Team (Asking For a Friend Video)
Let's Grow Leaders
APRIL 8, 2021
Give people agency in the future they are creating. It’s not going to go away in an instant with a second vaccine. 2:10 How are you helping your team move into this next phase? Make it safe for people to talk about their feelings (including anonymously). Include people in the planning. Ask them for their ideas.
IT 266
266 IT 266
266 
Building more resilient and equitable US public health systems
McKinsey
APRIL 20, 2023
With billions of dollars in pandemic relief funding still available, state and local public health agencies have an opportunity to improve their performance and prepare themselves for future challenges.
Performance 103
103 Performance 103
103 
Is UCU still rising?
Adventures in Career Development
MARCH 16, 2023
This is what agency feels like. Again, this is what agency feels like. As a union member I have agency and control over my life. As a union member I have agency and control over my life. I have spent a long time reflecting on what I’m going to do with that agency.
Career 119
119 
2023 Business Marketing Predictions With Strategist Zontee Hou
Forbes Careers
APRIL 3, 2023
She’s the founder of digital marketing agency Media Volery and Director of Strategy for Convince & Convert, founded by industry leader Jay Baer. Zontee Hou is a passionate marketing advisor and speaker.
Media 98
98 
Deactivate your digital-marketing autopilot
McKinsey
DECEMBER 3, 2021
Relying on agencies and aggregators to manage your digital spend may trade competitive advantage for convenience. Companies like KFC are taking a different approach.
Management 137
137 
The Currency of Attention in the Age of the Attention Economy
ReNew Business
FEBRUARY 6, 2024
The attention economy operates on a paradoxical premise: while ostensibly offering us unprecedented access to information, it simultaneously undermines our agency, autonomy, and capacity for genuine connection. By recognizing the inherent value of attention as a precious resource.
Consulting 69
69 
4 Ways Culture-Defining Agencies Are Redefining Brand
Forbes Careers
MARCH 22, 2023
Gone are the days when brands were defined in closed board rooms on Madison Avenue.
Career 52
52 
How Processes and Clarity Help Fill Communication Gaps
EOS Worldwide
JANUARY 19, 2024
As an environmental justice attorney, MaKara noticed a communications gap between the companies/government agencies leading infrastructure projects and the communities impacted by the development. Like most entrepreneurs, MaKara Rumley, Visionary and owner of Hummingbird saw a need and knew she had the specific skill sets to fill it.
Reimagining public health programs to deliver equitable impact
McKinsey
MARCH 20, 2023
By placing equity at the center of public health programs, government agencies could more effectively address disparities and improve health outcomes for all Americans.
Government 81
81 Government 81
81 
How Burnout Undermines Mission Readiness And What To Do About It
BetterUp
OCTOBER 31, 2022
We don’t talk much about burnout in agency leaders. “Suck it up and keep moving”. No doubt about it, in the Federal government there is an overwhelming sense of commitment to service and the mission — at all costs.
Government 98
98 
How Burnout Undermines Mission Readiness And What To Do About It
BetterUp
OCTOBER 31, 2022
We don’t talk much about burnout in agency leaders. “Suck it up and keep moving”. No doubt about it, in the Federal government there is an overwhelming sense of commitment to service and the mission — at all costs.
Government 98
98 
Some Silicon Valley Bank Workers Will Be Offered A Premium To Their Salary To Help The FDIC Start Sorting Things Out
Forbes Careers
MARCH 11, 2023
times their salary paid by the Federal Deposit Insurance Corporation, the agency responsible for taking over SVB and sorting everything out. Amid all the bad news, there is a ray of hope for some workers. Employees of SVB, according to Reuters, were offered 45 days of employment at 1.5
Insurance 88
88 
Stepping up, but risking burnout: Women leaders in the public and social sectors in 2021
McKinsey
NOVEMBER 12, 2021
To support women leaders, agencies can recognize and reward leaders who invest in employee well-being, diversity, equity, and inclusion. Women are increasingly represented in public and social sector organizations, but burning out.
110 
Let's personalize your content