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You appreciated this articles actionable tips to stay calm, build trust, and refocus on solutions. If you liked this article and you haven’t yet read our new book, Powerful Phrases for Dealing With Workplace Conflict, you can learn more and download the first few chapters here. Key takeaway: Respectful disagreement is an art.
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Sales Coaching for Habit Change, Not Just Hopeful Conversations We were at the ATD (the global Association for Talent Development) conference, chatting with folks at our booth, when a sales manager stopped by, clearly frustrated with unsuccessful attempts at sales coaching and seeking better solutions. It’s true. Where are the gaps?”
Skip to main content Skip to header right navigation Skip to site footer The Creative Life Coaching for creatives Menu About me Articles Books Work with me One-to-one coaching Group coaching Workshops for creatives Media coaching Contact me Search Quick productivity tip: take three Choose three key things every day. And get them done.
4 Examples of Workplace Conflict (And What to Say Next) This guide is your recipe book, offering you a few Powerful phrases and strategies needed to craft the perfect chaser to the biggest examples of workplace conflict. Our research shows that not only is conflict more frequent, but it’s also getting more challenging to navigate.
Approach difficult conversations with empathy, transparency and a focus on finding solutions. As the season of renewal approaches, it offers a perfect opportunity to reflect, reassess and refresh. Just as we declutter our homes in the spring, leaders can benefit from a thorough “spring cleaning” of their leadership style.
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Employee Ownership Isn’t Just a Trend—It’s a Solution Employee ownership isn’t just a feel-good concept—it’s a proven way to address economic inequality, increase engagement, and build more resilient businesses. In a moment when Americans are seeking more stability and fairness at work, employee ownership offers a powerful solution.
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Co-Authored Content – Write books, blog posts, or LinkedIn articles together. Referral Partnerships – Partner with experts who offer complementary solutions. You can choose a different path—one that aligns with your values, expertise, and purpose. This is what I call Wisdom Marketing. Teach your Client Journey in your marketing.
You can have new patients booking daily, but if they dont return, the cycle becomes draining, both financially and operationally. Offer Solutions for Long-Term Oral Health One of the best ways to earn trust is by helping patients with their long-term health. Thankfully, you dont need to overhaul your practice to see improvement.
My colleague, Monique Valcour suggests that when we: See problems as puzzles, not roadblocks, we naturally become solution-oriented; Shift our focus from fear to preparation, we increase both confidence and effectiveness. For example, before you can write a book write a sentence, then a paragraph, then a page, then a chapter, then.
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Practice Effective Storytelling Your presentation should tell a cohesive story that moves your audience from the current state to your proposed solution. For more, see my book review on Barbara Minto’s book Pyramid Principle (specifically the section on order of information).
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Imagine hitting milestones, earning rewards, and feeling a surge of accomplishment with every task you complete. That’s the magic of gamification! It’s not about playing games at work—it’s about using game-inspired elements like points, badges, and friendly competition to make work more fun and fulfilling. Why Gamify?
World Braille Day (January 4th) Celebrates the importance of Braille as a means of communication for blind and partially sighted individuals, highlighting the need for accessible solutions. Purim (March 14th, 2025) A Jewish holiday commemorating the saving of the Jewish people from Haman, as recounted in the Book of Esther.
Employee engagement is increasingly recognized as a priority for companies. However, it is commonly associated only with qualitative or intangible outcomes. This perspective can overlook the full potential that employee engagement is capable of. What is Employee Engagement? Highly engaged employees make the customer experience. – Timothy R.
Imagine hitting milestones, earning rewards, and feeling a surge of accomplishment with every task you complete. That’s the magic of gamification! It’s not about playing games at work—it’s about using game-inspired elements like points, badges, and friendly competition to make work more fun and fulfilling. Why Gamify?
His book is centered around seven critical needs employees must feel aligned with to thrive: Belonging Employees need to feel like theyre part of something aligned with the companys values and surrounded by people who share them. The solution? When leaders clearly communicate strategy and purpose, trust and motivation grow.
So, I did what any designer would do when faced with a crisis: I found a different solution, another outlet. My solution to uncertainty. This isn’t just artistic fussiness—it's biology. Our minds are pattern-seeking, problem-solving machines, evolved over millennia to find coherence in chaos and meaning in mess. It is in us.
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If your chatbot creates more friction than solutions, you risk losing customers. Beware of the Digital Disconnect While technology can enhance convenience, it shouldn’t replace human connection. Customers want speed and convenience —but also the human touch,” she says. This is especially important on social media and self-service platforms.
Have you ever experienced a recurring issue and despite thinking of multiple angles, no clear solutions comes up? Today we’re going to take a few minutes to talk about a subject I’m passionate about that came up at a recent leadership program about guiding minds and finding solutions. And it was there the whole time.
Frustrated that they “just don’t get it?” ” You have a chance to lead and overcome a failure to communicate. Nearly every leader we’ve ever worked with feels it. Those moments where the thread of understanding seems to unravel, leaving you feeling exasperated and silently screaming “Don’t they understand?”
I care about __ (you, this team, this project) and I’m confident we can find a solution that we can all work with.” Joe opens the conversation with what could be a Powerful Phrase, “I really care about you and this project, and I’m confident we can find a solution we can all work with.” You’ve come together to talk about it.
.” To keep the dialogue productive, he suggests planning follow-ups with, “Let’s schedule time to talk about this again and see how our solution is working.” And for the full arsenal, his book has over 300 phrases waiting for you! [01:54] 01:54] Exciting offer alert!
This question encourages your team to think lean and imagine scrappy, cost-effective solutions. 4. ” This question invites the team to view the problem from an entirely different angle, potentially revealing unexpected solutions. This is a great way to expand your team’s thinking to more sustainable, inclusive solutions.
After giving her a hug and a copy of my Overcoming an Imperfect Boss book, I realized I’ve never dealt with that. She planned to leave my book on his desk the next day as a conversation starter. (I Remembering you’re talking to another human being will go a long way in ensuring a productive solution. Provide context.
Those phrases don’t empower people or lead to productive solutions. Teach your team to be curious and to look for alternative solutions. “I You’re overloaded at work. Stuck in a world where productivity meets panic and trying to be a ‘team player’ feels like a conspiracy against your sanity. Will you lend a hand?” I have an idea.”
Get easy-to-understand insights into the Enneagram model designed to be put to immediate use with existing Organization Development best practices to help create more robust solutions. Connect with Karl LinkedIn Website Get the Book The post Leading with the Enneagram with Karl Hebestreit appeared first on Let's Grow Leaders.
When you consider your colleague might be dealing with a ton of unnerving change, it gets easier to show up with compassion and curiosity and look for meaningful solutions. ” “I care about (you, this team, this project), and I’m confident we can find a solution we can all work with.”
In our research for our book, Courageous Cultures, we asked employees to share “their biggest moment of courage at work.” Be sure your team has the tools to ask meaningful questions that will surface strategic solutions and that they know how to share their ideas. Do I have that right?”. Hold accountability conversations.
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