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Fear vs. Hope

International Coach Academy

But there are other times when we feel the grip of fear that makes us paralyzed and static, unable to move. As if someone robbed us of our fuel. Transitioning from fear to hope allows us to break free from the paralysis and take steps to summon the mountain of our goal. a wild animal attacking us).

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Create Commitment: 12 Habits to Build Agreement and Accountability

Let's Grow Leaders

Say “No” for a Better Yes: Explain tradeoffs and gracefully decline opportunities that derail critical effort Habit: I keep us focused on what matters most and empower a strategic “no.” Contact us at info@letsgrowleaders.com Habit: I make it easy to collaborate and integrate our work. But are they really?

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Change is Growth

International Coach Academy

Local Local change refers to change closer to home and all aspects of our lives that have a direct impact on us, or where we potentially have an impact on others. The community extends to all areas where one is directly in contact with others, albeit physically or virtually. Our friends get us into trouble and out of trouble.

Mentor 208
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Inner vs. Outer

International Coach Academy

I like to think of us in layers. Having a spiritual practice and doing “inner work” can help us to start on this journey. There is a pull between our inner world and external success, achieving, doing a good job, adding value, getting value, and following a path that we think people want us to follow.

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Top Industry Secrets for Successful Contact Center Scripting

Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc

Scripts have been around as long as contact centers. Join us for this informative webinar and you will learn how: AI is automating low-complexity tasks. They attempt to set out an ‘ideal’ path to success on the call, whether that's a sale, a resolved inquiry, or a closed case. But scripts have had a variety of issues.

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Final Chance to Apply for the ICF Professional Coaches Nominating Committee

International Coaching Federation

Help us identify leadership talent by serving on the ICF Professional Coaches Nominating Committee. Apply for the Nominating Committee If you have questions or would like to learn more, please contact ICF Professional Coaches Nominating Committee Chair Jose Morales, PCC, at jose@saviesasolutions.com.

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Feeling Invisible? What to Say When You’re Feel Invisible or Ignored

Let's Grow Leaders

We finished the description, and the committee chair thanked us for our input. If you suspect bias or discrimination, please contact HR, you need more than a Powerful Phrase, you need support.) I (David) had one of these invisibility experiences early in my career. Here are a few questions to spark your thinking.