Mon.Jul 03, 2023

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How to Communicate with Difficult Customers: Powerful Phrases Series

Let's Grow Leaders

When Dealing with Difficult Customers, Show Up as an Empathetic Expert Most of the time we write about human-centered leadership, but the challenges of dealing with difficult customers came up so frequently in our World Workplace Conflict and Collaboration Research, we thought we’d take a break from our regular programming to help. Here are some powerful phrases to make communicating with difficult customers easier.

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From Ordinary to Extraordinary: Unlocking the Key to Peak Performance

International Coach Academy

A Research Paper By Hélène Dumais, Human Performance Coach, CANADA Unlocking the Key to Peak Performance Peak performance is not confined to a restricted VIP area, accessible only by elites born with talent. Though you do need an entry code to gain access to the very specific information for you to perform. What is this data holding the key to your performance?

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Feel overwhelmed? Here’s how to deal with it

The Creative Life

Overwhelmed? You're not alone. Here's how to decide what to work on and what will have most impact. You've got this! The post Feel overwhelmed? Here’s how to deal with it appeared first on The Creative Life.

IT 200
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5 Resume Formatting Tips That Captivate Recruiters

Forbes Careers

When writing your resume it's true that the content is crucial, but formatting is vital too. Here's 5 tips to transform your resume before you hit send.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Improving Your Interpersonal Communication Skills in the Workplace

BetterUp

Jump to section What’s interpersonal communication? What are interpersonal communication skills? Why is interpersonal communication important?

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What does freedom mean to you?

Rachel B. Garrett

July 4th is complicated. While there are many aspects of our country to love and celebrate – there’s so much about it that is challenging and oppressive – especially right now. In addition to sourcing the obligatory red, white and blue outfit and a bbq – on this day, I like to reflect on what freedom means to me. This practice reminds me of what I’m looking to create individually, with my family and my community.

IT 52
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From Setback To Comeback: How To Manage Rejection And Keep Moving Forward

Forbes Careers

Successfully managing rejection requires a balancing act between acknowledging your disappointment while finding a way to proactively explore other opportunities.

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Can You Get an Internship After College?

BetterUp

Jump to section 6 benefits of internships for recent graduates Where to find internships What to look for in an internship 2 alternatives to internships 4 tips for tailoring your resume to internships Launch your post-grad career

Career 52
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What Business Leaders Need To Learn From Harrison Ford And Other Older Workers

Forbes Careers

More people are working while in their 70s and 80s. That's helpful in this tight labor era. Three lessons on what motivates older people to work.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Lea Michele, Julie Benz, Jim Parsons on auditioning

The Creative Mind

Julie Benz (on auditioning for “Dexter”): “I had to come in with no makeup on and in sweats. “And then I took it a step further because they wanted me to look really downtrodden, so I actually drank wine so I was hung over and I put mascara in my hair to give myself really […] The post Lea Michele, Julie Benz, Jim Parsons on auditioning appeared first on The Creative Mind.

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CEO Boot Camp Frameworks And Insights 2023

Forbes Careers

CEOs must own purpose and results: mission (why,) vision (what,) and culture (how.

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Procrastination vs. Change

International Coach Academy

A Coaching Power Tool By Regina Onderka, Change Coach, Life Coach, GERMANY Procrastination vs. Change: What Is Change About? Most of us, at some point in our lives, have experienced a moment when we became aware of something that might turn our current world upside-down. Let’s think about a big change, something that has had an impact on us. What were our initial emotions?