Let's Grow Leaders
MAY 1, 2018
“David, I just don’t have time. My team constantly needs my help, but I need them to do more and solve problems on their own. There’s so much to do that some days I just want to give up!” Lynn was a […]. The post 9 Questions to Help Your Team Solve Problems On Their Own appeared first on Let's Grow Leaders.
Career Advancement
MAY 14, 2018
“If you don’t toot your own horn, don’t complain that there’s no music.”. ~Guy Kawasaki~. Janet Asks: I feel like my accomplishments go unnoticed at work and I’m not comfortable bringing them up. I want others to see my strengths and achievements, but I don’t want to come across as bragging. What should I do? Joel Answers: No one wants to sound like they’re bragging about their own accomplishments.
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On The Job
MAY 29, 2018
Is it ever OK to turn down your boss when he or she offers you a new position? I was in this situation once. I had been hired to run a medical magazine, but within the week my new boss took me out to lunch. "I have a proposition for you. We've decided to start a new magazine on the workplace, and we want you to run it," he said, smiling. "Uh," I faltered.
McKinsey
MAY 1, 2018
Artificial intelligence has the potential to create trillions of dollars of value across the economy—if business leaders work to understand what AI can and cannot do.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Penelope Trunk
MAY 17, 2018
That’s the phrase I searched last December. All the time. A month earlier he said to me and my older son, “I have an announcement to make to the family. [Pause for dramatic effect.] I’m gay.” My older son said, “What the f**k! I knew it! Melissa called it!” I said, “You’re gay?” He said, “Are you surprised?
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
MAY 29, 2018
When your world’s on fire, and you’re working around the clock to survive, it feels like the last thing you have time for is formal updates. And of course, the bigger the fire, the more the senior team needs to know what’s […]. The post Communicating With Executives When Your World’s on Fire appeared first on Let's Grow Leaders.
World Economic Forum
MAY 7, 2018
We all struggle to identify fake news, select reliable sources and focus on what really matters. How can we manage the endless stream of information while conveying our own message to the world?
On The Job
MAY 21, 2018
I'm sure you've experienced this in your career: There are people you become friends with on the job, and feel so grateful to have found such relationships. Then, there are the people you work with who you wish would get a job on Mars. Having friends at work can be a blast. The days go faster, are more fun and it seems so reassuring to know that someone always has your back.
McKinsey
MAY 16, 2018
McKinsey global managing partner Dominic Barton discusses how executives serious about delivering value need to spend more time identifying their organizations’ top performers and most critical roles.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Penelope Trunk
MAY 26, 2018
To figure out whether or not you really want to meet a goal you’re not meeting, clear fifteen minutes a day in your calendar. Tell yourself one very small thing you can do in that fifteen minutes to move toward meeting that goal. And see if you do it. Why this tactics works: 1. You can’t meet big goals without breaking them down. A to-do list works best if it’s full of specific, manageable things you can do to move one, small step toward the very big goal.
Strategy+Business
MAY 14, 2018
Stepping away from the screen and putting pen to paper allows the brain to reflect, process, and find patterns. See also "How Journaling Can Help Leaders Achieve Their Goals.
Let's Grow Leaders
MAY 22, 2018
Get Things Done by Changing Your Question Sara leaned back, crossed her arms, and sighed. “It’s not right! My VP expects me to hit these numbers, but customers want updates, and research is focused on new products and won’t give me the […]. The post Get Things Done – Leading When Life Isn’t Fair appeared first on Let's Grow Leaders.
crowdspring
MAY 16, 2018
Every year tens of thousands of new food products are brought to market. And every year, 95 percent of new products fail. Getting from the initial product idea to something with an effective package design and brand takes some effort, but it’s an important part of your success. we take a close look at ways you can improve your food and beverage product packaging.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
On The Job
MAY 31, 2018
It's pretty annoying when a new colleague -- who has been on the job for only a week or so -- challenges the way things are being done. "This doesn't seem efficient," she says. "Why don't we do it another way?" Or, she might say something like, "Wow, this seems like a total waste of time. Why do we even do this?" Your first inclination might be to say, "Because!
McKinsey
MAY 4, 2018
China remains firmly in the lead on our Electric Vehicle Index. But other pockets of growing public- and private-sector commitment to these vehicles have emerged.
Eat Your Career
MAY 7, 2018
In my work as a career coach, I meet a lot of promising professionals who feel professionally stuck. They complain of being overlooked, unappreciated, passed over, undervalued and ignored. Many of these people feel like victims. It’s my job to help empower them to take responsibility for their part, which is often bigger than they originally thought.
Strategy+Business
MAY 10, 2018
In Soon: An Overdue History of Procrastination, from Leonardo and Darwin to You and Me, Andrew Santella explores procrastination, and why it is that whenever there is a job to do, you can count on someone putting it off.
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Let's Grow Leaders
MAY 15, 2018
What do you do when you’ve screwed up and everyone knows it? Your failures weren’t just mistakes in judgment…you let yourself down. You didn’t keep your commitment. You hurt people you are supposed to help. Your team looks at you with disappointment. […]. The post Massive Failures? What Great Leaders Do Next appeared first on Let's Grow Leaders.
crowdspring
MAY 7, 2018
Your fashion business, like every business, needs a strong visual brand and a professionally designed logo, a website, social media assets and more. Good design is good business. Read on to learn six important reasons why your fashion design business needs good design - and the most import design priorities for your business.
On The Job
MAY 23, 2018
It's that time of year when many people are gearing up to take some time off. If you're like most people, you will still check your email (this is why smartphones were invented, right?) and may even call into the office. You tell yourself you're doing this because it's easier to keep up with some work while you're away and then not face an avalanche of emails when you return.
McKinsey
MAY 12, 2018
E-commerce giants have raised the supply-chain performance bar. Now consumer-goods manufacturers face a stark choice: achieve new levels of predictability and responsiveness, or pay a heavy price.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Eat Your Career
MAY 1, 2018
I’m back again writing another article based on the wisdom I’ve gained from Jeff Haden’s amazing book, “The Motivation Myth.” If you missed my previous article, you can read it here. This concept is not a new or revolutionary one, but it still strikes me as important given our world today. Haden reminds us that there are no shortcuts to success. These days, we’re all obsessed with “hacks,” those tiny tricks to make life and work easier.
Strategy+Business
MAY 28, 2018
There are two reasons artificial intelligence will be a net job creator, not a net job destroyer. First, new technologies enable new kinds of customer behavior, requiring new products and services. Second, as old tasks disappear, new ones emerge. To solve this problem, we need to increase the effectiveness of education.
Let's Grow Leaders
MAY 8, 2018
“Why does my manager care if I go directly to his boss with an idea? Good ideas are good ideas, right?” “Customers don’t need all that formality. They’re chill. Why can’t I just show up and give them an update?” “When the […]. The post How Do I Convince My Manager I’m a Professional appeared first on Let's Grow Leaders.
Penelope Trunk
MAY 7, 2018
Around 20% of the people I coach are black, and race usually comes up in conversation, but not in a very interesting way. However, recently I coached a black guy who was so interesting that I stayed on the phone with him an extra hour. I used to think transactionally: you pay $350 I talk for an hour. Then I announced a temporary discount to $150 if people call at 7am or 10pm, and I thought I’d be annoyed talking for so low an hourly rate, but I have to admit that I talk to more revolutiona
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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