Let's Grow Leaders

JULY 6, 2015

It’s easy to fool ourselves into the illusion that “just having a conference call,” instead of a face-to-face meeting or one-on-one, will save time. In fact, it’s that kind of thinking that leaves many managers moving from call to call with little time to connect with their team. In an attempt to salvage some productivity in their day, they put the phone on mute and try to get real work done at the same time—and don’t pay close attention to much as a result.

Consulting 499

Consulting IT Management Management 499

On The Job

JULY 20, 2015

No one likes to be passed over for a promotion or big project, but if you ask even the most successful people if it's happened to them -- they will probably respond "Yes." But if you're continually passed over for a promotion or denied access to important projects (or people), you may need to look deeper at the root cause. One thing to consider is that the boss or other senior leaders just don't believe you "get it.

Management 251

Management Management IT Career 251

Penelope Trunk

JULY 24, 2015

I am writing this post at the hairdresser. It’s my son’s second haircut this month. He loves the process of reinvention. While the haircuts feel extravagant, I like that he knows what he wants. Maybe I overvalue this trait in a person because the most frequent issue I deal with on coaching calls is helping people figure out what they want.

Career 111

Career Career Change Management Management 111

Strategy+Business

JULY 5, 2015

Organizations are ready for their next evolutionary step: a step toward self-management, wholeness, and a new sense of purpose. Companies are developing a new form of organization -- a soulful workplace where talents are nurtured and the deepest aspirations are honored.

Management 75

Management Management Development 75

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Professional development

B Plans

JULY 29, 2015

Whether you’re looking to start a business or want to expand an existing one, finding the cash to do so can be tough. While the most traditional option is to go to the bank for a loan, there are many other choices that you may not know about. To help you secure the capital you need for your business, we’ve compiled a list of the funding resources that every entrepreneur should look into.

Finance 40

Finance Banking Media Accounting 40

Let's Grow Leaders

JULY 10, 2015

When you’re overwhelmed, stressed, and busy, you know the natural answer is to delegate more. But there’s a risk. When you’re moving fast it’s wasy to get sloppy or overbearing in your delegation: ( see 3 delegation mistakes you don’t have to make). That’s why I’ve created this easy checklist for you to use the next time your delegating an important task.

Accomplishment 495

Accomplishment Accounting IT 495

Let's Grow Leaders

JULY 17, 2015

I had just finished reviewing the syllabus with my Masters level leadership class, and asked my typical follow-up question. “What else would you like to cover?” Lin raised her hand and asked sincerely, “Professor, you are so passionate about what you do, it’s oozing out of you. How do we motivate ourselves to feel like that?” Oh boy, a challenge.

Motivation 488

Motivation Milestones Food Consulting 488

Let's Grow Leaders

JULY 27, 2015

I had asked the group to share their teachable point of view on leadership in the form of a TEDdy Talk (e.g. learn to improve your speaking Karin Hurt style). Ultimately everyone would have their 5 minutes of TEDdy Talk fame, but tonight we were just practicing “Wow” openings. “Carrie,” who hadn’t said a heck of a lot before this, stood up and gave the most impassioned imitation of a horrible boss I’ve ever heard– as her “wow” opener. “

Management 481

Management Management Solution Leadership 481

Let's Grow Leaders

JULY 13, 2015

A working student in my evening MBA program approached me to talk about a work situation that was driving her crazy. She gave me the gory behind the scenes view: a few apathetic employees were fully taking advantage of a system that had let them get away with ridiculous performance for too long. She was a new supervisor and knew what was right. Apparently her instincts had been reinforced in our class that night.

Management 478

Management Management Consulting Performance 478

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Education

Let's Grow Leaders

JULY 15, 2015

The situation would have sent any leader who cared running for aspirin. I asked Mark, the Senior VP, “Are you okay? Are you stressed? What needs to happen next?” Mark responded, “Karin, I don’t get stressed. There’s no use in that. But as it turns out I’m a stress carrier.” In humor lies the truth. Mark had mastered executive presence.

Solution 474

Solution Creativity Career IT 474

Let's Grow Leaders

JULY 1, 2015

I received this email from subscriber (modified enough for anonymity). Let’s call him Guy. Would you be up to offer a little free advice to beat down manager? I have been in some type of leadership position for over a decade now. Two years ago I took over as manager of the noted, “ really tough crowd” in our company. A slight understatement, but– I was up for the challenge.

Problem Solving 460

Problem Solving Solution Consulting Management 460

Let's Grow Leaders

JULY 8, 2015

Mentoring, at it’s best, is a magical elixir which shaves years off your learning curve through mistakes unmade. Thank God, I’ve experienced the transformational spirit of amazing mentors. Please God, let my mentoring have made a difference for others. Ask anyone who’s ever had an amazing mentor where that experience ranks in their growth as a leader, and I’d bet money they’d put their mentor ahead of any keynote, consulting program, book they’ve read, and pot

Mentor 459

Mentor Consulting Creativity Career 459

Let's Grow Leaders

JULY 31, 2015

You used to be sick? Or you ARE a survivor? You used to be a marathon runner? Or you KNOW the power of endurance? You used to be an artist? Or you have the ABILITY to create something beautiful? You used to be successful? Or you understand what it FEELS like to win? You used to be a screw up? Or you UNDERSTAND the importance of mentors? You are what you’ve learned.

Mentor 412

Mentor Leadership IT 412

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Solution

On The Job

JULY 7, 2015

When you're out of work or desperate to leave your current job, sometimes you're not thinking clearly about what you need to do to get a new position. You just need a new job. Right. Now. So you fill out a bunch of online applications and throw together a resume by making a few updates on the one you wrote two years ago. (Or was it three?) Still, by entering your job search is such a rushed way, you're likely to make mistakes.

Performance 212

Performance Accounting Management Management 212

On The Job

JULY 27, 2015

When can telling the truth be counter-productive? During a performance evaluation. In a recent analysis by Ivan Marinovic of the Stanford Graduate School of Business, it was found that honest appraisals actually boost costs and cut profits because they increase the chances of erratic efforts that people put into their jobs. Marinovic came to this conclusion after building a model that treats a job as a sort of game tournament, using employee competitiveness to drive results.

Performance 166

Performance Management Management Communication 166

On The Job

JULY 22, 2015

When a Navy SEAL comes up against an obstacle at work, he doesn’t head for the nearest pub where he complains about his problems or blames his inaction on a lack of resources. You won’t find him dragging his feet when times get difficult, and you won’t find him abandoning teammates because he thinks they have lousy ideas. Well, sure, you might think — that’s because he’s a SEAL.

Leadership 162

Leadership Communication Performance IT 162

On The Job

JULY 13, 2015

Look around your workplace right now and chances are you will see one or two interns. You may observe them making some really stupid mistakes -- and you may observe them making some really smart decisions. But one thing you're sure to see is those interns asking questions. It may be something as simple as "how do you turn on this coffee machine?" or something more complex such as "can you help me fix this mistake?

Networking 144

Networking IT Career 144

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Career

On The Job

JULY 8, 2015

There’s been much written about how we all dread Mondays, but a new survey finds that twice as many workers feel “ energized and productive” at the beginning of the week as compared to how they feel when they reach Friday. So what happens during the week that leads only 17% of workers to feel they’re on top of their game by week’s end? That’s a question being pondered by Xavier Unkovic , global president for Mars Drinks, whose parent company is Mars Inc.

Milestones 144

Milestones Management Management Communication 144

On The Job

JULY 28, 2015

Managers know that disengaged workers are a problem, but they may not realize the truly big impact such workers have on the bottom line — and how much better engaged workers perform. For example, disengaged workers cost their organizations an average of $3,400 every year for every $10,000 in annual salary, according to statistics from McLean & Co.

IT 141

IT Solution Performance Management 141

On The Job

JULY 15, 2015

When a program, strategy or project fails to achieve its goals, the reason can often be traced back to the very beginning when no one seemed to clearly define or agree on the problem. That may sound a bit strange – how can any organization move forward with a solution unless they clearly understand the problem? Yet, it happens more often than anyone would probably like to admit, which is why Satish P.

IT 140

IT Solution Strategy Networking 140

On The Job

JULY 30, 2015

In the workplace, it’s those who are outgoing, ambitious, dependable and intelligent who rise through the ranks and assume leadership positions. But are we missing something? Could it be that organizations are overlooking the truly exceptional leadership talent in their ranks that are critical to scaling a business ? Scott Edinger thinks so. As the co-author of “The Hidden Leader” with Laurie Sain, Edinger contends that too often the outstanding employees who truly impact the bottom line aren’t

IT 132

IT Leadership Management Management 132

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

Certification

Penelope Trunk

JULY 8, 2015

As someone who compulsively throws stuff out, I was thrilled to hear that the bestselling book worldwide right now is about throwing stuff out: The Life-Changing Magic of Tidying Up , by Marie Kondo. You should buy that book right now because my husband and I both loved it. I knew I’d love it because I am compulsive about throwing things out.

Career 111

Career IT 111

Penelope Trunk

JULY 29, 2015

I studied rustic weddings for a year and realized that all the rustic wedding stuff feels like a parody on a working farm. So we had a very simple bar mitzvah lunch: harvest tables and flowers from the garden. I made all the food myself, from our farm and the farms of our Amish neighbors. I told everyone to wear the nicest clothes they could imagine wearing with boots made for walking through pig pens.

Food 111

Food IT Career Management 111

Penelope Trunk

JULY 17, 2015

This live, online course helps ENFPs reconcile their incredible ability to do everything with the unlikelihood that they will finish any of it. The course runs August 24 – 27 at 8pm Eastern. The cost is $195, but if you sign up in the next five days the cost is $145. Sign up now. The ENFP is the type that has the widest range of strengths, and ENFPs can imagine themselves accomplishing a wider range of feats than any other type.

Accomplishment 111

Accomplishment Career Path Networking Career 111

Strategy+Business

JULY 12, 2015

In a hyperconnected world, where poor decisions can multiply, breaking free of unconscious bias has never been more important. A biased decision can set off a crisis or render a company vulnerable. Unfortunately, most established remedies and training don't work, because of the way biases are embedded in the brain. You need different organizational strategies for each of the five broad categories of things about which people are biased: similarity, expedience, experience, distance, and safety.

Strategy 62

Strategy 62

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

Construction