Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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How to Get Better at Remote Small Talk

Let's Grow Leaders

“Yeah, I don’t do small talk.” “My team understands, I’m cool with THEIR chit chat in-between meetings, but I don’t really have time for that stuff. I’m all business. That’s why I’m so productive.” “I get that small talk is important, but […]. The post How to Get Better at Remote Small Talk appeared first on Let's Grow Leaders.

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The Best Way to Help Employees Feel More Positive

On The Job

Telling employees not to worry these days or to "be happy and look on the bright side" isn't very helpful when it comes to motivation. The times right now are too uncertain, too tough, to think that such platitudes will work. Still, it's also not good for business that employees mope around -- either on site or while working remotely -- and there needs to be some way to put some positivity into their lives if they're going to be effective.

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COVID-19 tourism spend recovery in numbers

McKinsey

Global tourism has been one of the most affected sectors during the COVID-19 crisis. Our tourism recovery model forecasts a cumulative drop of $3 trillion to $8 trillion before tourism expenditure returns to pre-COVID-19 levels. Recovery will be slow and driven by the underlying dependencies countries had on domestic and nonair travel. Different countries, therefore, should prepare for their own recovery curves and reimagine their tourism sectors (as well as the support they provide) differently

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Lazy Employees: 10 Steps on How To Handle Them

Vantage Circle

A great workforce is a mix of good employees coming together to work towards a common goal. Here, the individual contribution of every worker is crucial. All your employees must do their work properly to get the best result as a team. In this regard, lazy employees pose a big problem. These are the workers that lack the drive and the will to do a job properly.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Frontline Festival: Leaders Share about Culture

Let's Grow Leaders

In this month’s Frontline Festival, top leadership experts share a variety of perspectives and insights on culture. We’ve also included some quotations from our newest book, Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates. You can download a […]. The post Frontline Festival: Leaders Share about Culture appeared first on Let's Grow Leaders.

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COVID-19 and European small and medium-size enterprises: How they are weathering the storm

McKinsey

Small and medium-size enterprises have been the lifeblood of the European economy. But more than half of those surveyed worry they might not be in business in 12 months.

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Grow Your Business with these 14 Amazon Leadership Principles

Vantage Circle

What drives your workforce? What style of leadership your workforce best identifies with? Do you follow set rules and principles? Amazon seems to have figured out the answers to all the above mentioned questions. Jeff Bezos, the CEO of Amazon, is one of the most followed business world leaders. While mentioning Amazon's remarkable success, he says- "We use our Leadership Principles every day, whether we're discussing ideas for new projects or deciding on the best approach to solving a proble

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Now Lead the Change – Interview with Nick Jankel

Let's Grow Leaders

Three unprecedented sources of change in the outside world are putting intense pressure on every organization and leader to adapt quickly. Enterprises that don’t transform what they do and how they do it (repeatedly) will inevitably fail. In this information-packed episode with Nick […]. The post Now Lead the Change – Interview with Nick Jankel appeared first on Let's Grow Leaders.

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5 Uncommon Ways to Gain Career Skills During an Uncommon Time

Addgene

Here we are seven months past a worldwide shift to work-from-home and just now realizing that we can’t bide our time and wait for it to be over to work on career skills development. Back in March, we posted these 25 great tips for scientists working at home , and you will still find this useful. Now that we’ve been doing this for almost 6 months, you may be looking for more ways to make sure you are moving forward.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Reimagining tax authorities for the future

McKinsey

The COVID-19 crisis is creating new challenges for tax authorities—but this moment isn’t only about responding to the impact of a global pandemic. Tax authorities can reimagine themselves to be better prepared for the future.

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A Definitive Guide on Diversity and Inclusion in the Workplace

Vantage Circle

The importance of diversity and inclusion, popularly known as D&I, is gaining momentum in the professional scene. More and more companies are focusing on being diverse by incorporating D&I policies at all workforce levels. “Companies that embrace diversity and inclusion in all aspects of their business statistically outperform their peers.” – Josh Bersin.

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Listen to PerfectCoaches Creator on What No One Know Podcast

PerfectCoaches

V. Douglas Hines, Ph.D., the founder of The VARI (Virtual Applied Research International) Group and creator of the organizational development method The Science of Pure Performance®, began his scientific career as a research assistant in a neuroscience laboratory. He earned his Ph.D. in applied social psychology at the University of Maryland. A former Principal/Partner at KPMG, much of his professional life has been devoted to the applied arts of consulting and business process reengineering.

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Why ‘digital’ is no different when it comes to valuation

McKinsey

Whether tech-enabled or old-school, proposed projects and initiatives need to be assessed according to the cash flows they generate. The trick is getting the base case right.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How quote-to-cash excellence can fuel growth for B2B subscription businesses

McKinsey

Outperformers achieve higher growth by carefully considering the sales journey and balancing rigorous process discipline with the flexibility to meet individual customer needs.

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Modern CPG product development calls for a new kind of product manager

McKinsey

Consumer-goods companies need to balance rapidly changing consumer and market needs with relevant product experiences. Enter the modern product manager.

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How public-sector tech leaders can speed up the journey to the cloud

McKinsey

Moving to the cloud is fraught with challenges. By answering five questions up front, public-sector leaders can ease and accelerate the journey.

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How companies can win in the seven tech-talent battlegrounds

McKinsey

Companies have to hire the best, but that won’t be enough. They’ll also need to rethink how they reskill and upskill their people.

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Coping with the big switch: How paid loyalty programs can help bring consumers back to your brand

McKinsey

The demands of the pandemic have challenged customer loyalty and increased the value of paid loyalty programs for companies that do them right.

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Four ways to assess projects and keep them on track

McKinsey

Biases can lead executives to misjudge project potential, ignore pitfalls, and let failures fester. Here is how to make better decisions.

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Sustainability in packaging: Inside the minds of US consumers

McKinsey

The pandemic is reshaping their views about sustainable packaging materials in ways that will force the whole value chain to act quickly.

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Streamline the quote-to-cash journey for as-a-service sales

McKinsey

Selling as-a-service products is often needlessly complex. Focusing on four areas can subtract pain while adding profit.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Recalculating the future of drug development with quantum computing

McKinsey

Two experts discuss how quantum computing can help solve intractable problems in drug discovery and development.

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What’s ahead for US restaurants

McKinsey

With indoor dining severely constrained, restaurant operators need to find creative ways to “unbundle” the dining experience and build customer loyalty.

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When governments turn to AI: Algorithms, trade-offs, and trust

McKinsey

Artificial intelligence can help government agencies solve complex public-sector problems. For those that are new at it, here are five factors that can affect the benefits and risks.

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Creating value in digital-farming solutions

McKinsey

Many investments in digital farming have not fulfilled their full potential. What can companies do to improve returns?

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.