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An Unusual Conversation on Trust: For LGL Regulars

Let's Grow Leaders

I had planned for a productive weekend: A glorious cocktail of preparation for some very important work I am doing on trust with a group of Nigerian higher education leaders this week; a number of proposals and design work (game on); and getting the blog ready for this week in English and Spanish (check out our new Spanish site).

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Marketing After the Purchase: 4 Emails to Educate Your Customer (Jill Schiefelbein)

Let's Grow Leaders

Here are several post-purchase emails you can send to communicate with and educate your new customer in a way that leads to further engagement. Share a piece of short, educational content that informs your customer of a feature of a product or an added-value in the service. Post-Purchase Emails. The Welcome Email. Have you used it yet?

Education 180
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Shaken, Not Stirred: 4 Examples of Workplace Conflict and How to Build Stronger Bonds

Let's Grow Leaders

Employees in the education, healthcare, service, and hospitality industries say they’re sick and tired of rude and hostile customers, students, and patients, grueling hours, and impossible demands. Since the COVID-19 pandemic, many industries have found it more challenging than ever to attract and keep talent.

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How To Foster Employee Engagement In The Hospitality Industry?

Vantage Circle

But, it is especially vital in the hospitality industry. Offering the best customer service is the motto of the hospitality industry, and your workers are your sole brand ambassadors. Now the question is - What can employers do now to stay linked and promote engagement among the workers in the hospitality sector?

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Career Change to Nursing: How to Make the Transition Successfully

She Owns Success

There are different levels of nursing roles, each requiring varying degrees of education and responsibility. Meet the Educational Requirements The education path depends on your existing qualifications: If you have no prior healthcare experience Youll need to start with an accredited nursing program (LPN or RN).

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Interview With an Expert Health Coaches

International Coach Academy

She’s a best-selling homecare author, writer, educator, and nationally known speaker. She co-developed an outcome-based intervention and documentation system recognized by the TN Hospital Association as Innovation in Nursing Practice. Thank you, Melinda, for the opportunity to interview you. Your biography is impressive.

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Why social determinants matter for children’s health: An interview with Michael Fisher

McKinsey

The president and CEO of Cincinnati Children’s Hospital explains how social determinants of health (e.g., education, housing, social support) affect children’s health outcomes, and how organizations that invest and intervene early can generate both near- and long-term value.