Remove employee-engagement
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Organizational Leadership Opportunities focusing on Employee Engagement + Growth & Development

International Coach Academy

A Research Paper By Cyrus Erickson, Executive Leadership Coach, UNITED STATES Organizational Leadership Opportunities focusing on Employee Engagement + Growth & Development Organizations and employees face two critical and cultural opportunities in the post-pandemic work environment: Engagement and Growth + Development.

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Employee Engagement – Avoid This Tremendous Leadership Mistake

Let's Grow Leaders

Employee Engagement – Play the Game, Don’t Game the Score When you see low employee engagement scores, what is your first reaction? I spoke with a company executive who was upset with his engagement scores. The numbers are horrible,” he said. Can […].

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Employee Experience vs Employee Engagement: Know the Difference

Vantage Circle

You must be familiar with the concepts of employee experience and employee engagement. Employee experience covers an employee’s overall journey within an organization throughout its tenure. It refers to the stages employees undergo during their organizational tenure, from recruitment to exit.

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Best Practices in Employee Engagement: A Frontline Festival

Let's Grow Leaders

This month, our contributors share their best practices in employee engagement. The post Best Practices in Employee Engagement: A Frontline Festival appeared first on Let's Grow Leaders. Welcome to the Let’s Grow Leaders Frontline Festival! The November Frontline Festival will be […].

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HR Top Tips: 5 Keys to Gaining Momentum with Internal Career Mobility

Speaker: Matthew Daniel, Principal of Talent Strategy and Mobility at Guild Education

At the intersection of "The Great Resignation," a tight labor market, and skills shortages, companies are increasingly turning to career mobility to show their employees that there are internal opportunities for growth.

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50+ Employee Engagement Activities for Modern Teams (2024 Edition)

Vantage Circle

With unexpected upheaval reshaping workplaces, actively nurturing employee engagement has become mission-critical. However, traditional engagement activities often ring hollow to workers demanding flexibility, purpose, and authenticity after the pandemics seismic shifts. True engagement runs deeper than surface-level benefits.

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The Real Definition of Employee Engagement

Let's Grow Leaders

Ever since Gallup revealed their findings that 70% of workers are either disengaged or actively disengaged in their work, “employee engagement” has been all the buzz. I was shocked by the search results: employee engagement isn’t defined. Can you define it? Let’s do this!

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Winning Solutions to Keep Contact Center Agents Engaged

Speaker: Adam Saad - Founder & CEO, Tech Stack Advising

All of these factors lead to dissatisfied employees and potentially agent attrition. In order to keep agents both satisfied and engaged, we must develop a plan that mitigates the concerns of current agents and halts any potential issues that may arise with new hires. New ways to improve the engagement of your agents.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

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Two Sides of the Same Coin: Recruiting & Retention

Speaker: Caitlin MacGregor, CEO and Co-Founder of Plum

Failing to modernize an organization’s approach to attracting and retaining talent by focusing on candidate and employee experiences could result in quiet quitting, turnover, vacancies, and lost opportunities that have the potential to impact overall profitability. Authentic employer branding is reflected in recruitment and retention efforts.

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Sustaining Employee Engagement in the Contact Center

Speaker: Paul Ellis, Contact Center SME & Business Consultant for One You Love Homecare LLC

The only sustainable way to get these human experiences is with employee engagement. Employee engagement requires great leadership. What are ways leaders engage with team members so the team members better engage with your customers and prospective customers?

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models. By attending this session, you'll learn: The key reason people are quiet quitting their jobs - it’s not a comp problem!