IT Management Retail 
Vantage Circle
OCTOBER 18, 2024
A McKinsey study discovered that the turnover rate in the retail industry is 70% higher than in other industries. This alarming figure raises questions about the working conditions in retail sectors. Are retail employees truly motivated and committed to their workplace? Has this always been the case in the retail industry?
Let's Grow Leaders
JUNE 29, 2015
Antoine was an accomplished millennial retail sales professional considered “a bit rough around the edges.”. His no BS approach created a natural bond with entrepreneurs and mom and pop companies, that left some managers scratching their heads. But, heck it worked. He applied again. He applied again. For whom could you be a Jill?
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Let's Grow Leaders
AUGUST 23, 2021
” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.
Let's Grow Leaders
SEPTEMBER 29, 2021
” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.
Let's Grow Leaders
MAY 20, 2015
What this meant was that I, and every executive above me, were expected to constantly show up in the retail stores to experience what was happening as the customers would. Can the store managers articulate their key initiatives and what they could do to improve? I’ve spent many years in a “trust but verify” culture.”
Let's Grow Leaders
SEPTEMBER 13, 2021
For many leaders, emotional splash comes from their intensity and drive-useful attributes, but ones that need to be managed. Recently, we were in a retail store where a partial wall divided the customer-facing counter from the back of the store. Here are more ways to manage your leadership stress.). Process it.
Let's Grow Leaders
AUGUST 27, 2014
Retail is always a balancing act of providing great customer service and not giving away the store. Nothing makes me sadder than watching managers who believe in a cause or a guy completely reverse their point of view when someone above has a different opinion. Of course you would, but do they know it? On the surface, a noble gesture.
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