support 
Let's Grow Leaders
NOVEMBER 6, 2023
If you’re feeling overwhelmed at work, look for new ways of working, share your ideas , and ask for support to make it happen. For Managers: Powerful Phrases for Supporting Your Overwhelmed or Overloaded Team First, if you’re a manager, here are a few frequently uttered unhelpful phrases. Here’s what I need.” This is not okay.
Let's Grow Leaders
FEBRUARY 21, 2022
To get better executive leadership support, ask for what you need. You have lots of great reasons to want better leadership support for your team. But what do you do if your senior leader is not showing up as often or as supportive as you would like? How do you ask for the leadership support you need without looking needy?
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International Coach Academy
JULY 26, 2023
A Case Study By Wai Lan Kwan, Life Coach, HONG KONG How Coaching Supports Management Decision I was introduced by my human resources department to take a vocational coach program. Coaching Supports: The Approach I can see that there is an emotional feeling from Miss T and practical issues that she needs to tackle.
Let's Grow Leaders
DECEMBER 12, 2022
Get support (outside of your team). But, resist the urge of going overboard by using your team to process your deep emotions, and find other support to do that (e.g. Support your team members in their job search. Even once they’ve left your company there are plenty of ways you can help with networking and other support.
Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc
Agent assist technologies can support the agent. The aim of a script has always been to assist and help the agent, and technology has enabled many agent assist capabilities, such as real-time sentiment analysis and collaborative or dynamic scripting. Agent attrition and retention are connected to engagement and competence.
Let's Grow Leaders
APRIL 13, 2020
The post How to Support Your Team During an Unexpected Layoff appeared first on Let's Grow Leaders. I’ve been doing the best I can with the onslaught of phone calls, emails, and texts from incredible leaders in the emotional throes of an unexpected layoff. “I’ve been laid off.”
International Coach Academy
FEBRUARY 1, 2023
A Research Paper By Kalliopi Koufopoulou, Life Coach, UNITED KINGDOM How Coaching Leadership Style Could Support Leaders? In this paper, my aim is to answer the question of how Coaching Leadership Style could support leaders to become more effective, using my personal knowledge and experience but also making my research on the topic.
Speaker: Stela Lupushor, Founder, Reframe.Work Inc.
In this exclusive webinar with Stela Lupushor, you’ll learn how to do all of the above, and you’ll also walk away with new perspectives on: Evolving employment value proposition: exploring the changing social contract between employees and employers, and ways organizations can redefine the value exchange Workplace experience: rethinking the workplace (..)
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce.
Speaker: Amy VanHaren, CEO and Founder, pumpspotting
Whether they’re a current employee or someone you’re trying to attract, signaling that your company offers a supportive and inclusive culture for women and families is critical for a successful talent strategy.
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