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2022 Graduate Yearbook

International Coach Academy

Message from Robyn Logan, CEO The 2022 Graduate Yearbook once again showcases the amazing talent of our Graduate Coaches. In 2022 the number and diversity of coaching specializations grew to include some very specific contexts in which our coaches are using their skills.

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The best books I read in 2022

The Creative Life

The post The best books I read in 2022 appeared first on The Creative Life. Books I read this year that are worth sharing.

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The best platforms for your digital products in 2022 

The Creative Life

The post The best platforms for your digital products in 2022 appeared first on The Creative Life. Looking for new income streams? Here are three platforms where graphic designers, artists and photographers can upload and sell digital products.

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The Best Leadership Articles of 2022 (according to you)

Let's Grow Leaders

Top 3 Let’s Grow Leaders Articles of 2022. Our number one most-read article in 2022 is on how (and when) to say no at work. The post The Best Leadership Articles of 2022 (according to you) appeared first on Let's Grow Leaders. Which leadership article resonated most with you and why?

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The HR Biweekly Payroll Calendar Template

This calendar provides the start and end dates of pay periods for biweekly payroll in 2022 as well as paydays. Download Paycor’s free 2022 Biweekly Payroll Calendar. Use it as a reminder or share with employees so they know when they will get paid.

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International Coaching Federation Announces 2022 Award Winners

International Coaching Federation

The 2022 Circle of Distinction honorees include: Elena Espinal, MCC, PhD (Mexico): Elena’s dedication to integrating cultures from around the world has established new uses for coaching, including with governments, as they strive to integrate the indigenous cultures of their countries. Learn more about the 2022 Circle of Distinction honorees.

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Sporting goods 2022: The new normal is here

McKinsey

Sporting-goods players need to adapt to five trends shaping the industry in 2022. The sporting-goods industry continues to evolve amid increased health awareness, shifting channel preferences, and rising sustainability concerns.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

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Reframing the Way We Work: How to Take Advantage of Disruptions

Speaker: Stela Lupushor, Founder, Reframe.Work Inc.

In this exclusive webinar with Stela Lupushor, you’ll learn how to do all of the above, and you’ll also walk away with new perspectives on: Evolving employment value proposition: exploring the changing social contract between employees and employers, and ways organizations can redefine the value exchange Workplace experience: rethinking the workplace (..)

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Top Industry Secrets for Successful Contact Center Scripting

Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc

September 8th, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT Agent assist technologies can support the agent. Agent attrition and retention are connected to engagement and competence. Collaborative scripting can improve CX and agent performance.

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How to Inspire and Empower Contact Center Agents Through Collaborative Coaching

Speaker: Kate Nasser, The People Skills Coach™

June 2nd, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm BST Ways to enhance great customer encounters, navigate tense encounters, and even prevent more escalations in the long term. Using collaborative coaching for performance improvements vs. monitoring for adherence to procedures and rules.

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How to Leverage AI to Drive A Better Human Experience for Your Customers

Speaker: Adam Cutler, Co-Founder of IBM Design, IBM Distinguished Designer, AI Design

April 13th, 2022 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm GMT In this webinar, you will learn how: the use of AI can enhance the human experience in customer interactions. companies can specifically implement AI to teach agents how to approach customers at all levels.