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How Leaders Make Business Metrics Meaningful

Let's Grow Leaders

Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” This understanding translates into how you communicate with your team. Ask them to support the cause.

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Don’t Let These Three Common Mistakes Undermine Your Leadership Presence

Let's Grow Leaders

Recently, we were in a retail store where a partial wall divided the customer-facing counter from the back of the store. The manager wasn’t wrong about the performance issue, but he splashed his frustration all over his customers and the rest of the team (not to mention the employee who needed feedback, but not humiliation).

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The Role of HR in Performance Management

Vantage Circle

However, to do that it is imperative to monitor the employees’ work and evaluate in a manner such that an environment can be instilled where every employee can perform to the best of their abilities to produce the highest quality work effectively and efficiently. Zubair Bhura talks about “ The Role Of HR in Performance Management ”.

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How To Lead With Guts (and Have Their Backs)

Let's Grow Leaders

Retail is always a balancing act of providing great customer service and not giving away the store. He’d get to chatting with a customer and right in front the employees who were on performance plans for too much discounting, would do something over the top to delight a customer. Teams will follow a leader who has their backs.

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Intentional Communication and the Power of Words with Leadership Breakthrough Specialist, Mihaela Berciu

Crestcom

Intentional Communication and the Power of Words with Mihaela Berciu Hi everyone, it’s Jenn DeWall. In this week’s episode of the Leadership Habit podcast, I sat down with Mihaela Berciu , and we talked about the power of words and how to be a more intentional communicator. I love the conversation around words.

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Factors To Look For When Choosing a Vendor for Your Business

She Owns Success

Whether you sell retail, craft supplies, or anything else under the sun, you’ll eventually need to find a vendor to supply products to your business. The easiest way to judge a vendor is through the four Cs: character, communication, cost, and capability. Communication. Does the company respond to you promptly?

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Talent management - How to recruit and retain your best employees

Vantage Circle

Again, communication plays an important role in bettering the remote working environment and HR should step up to support their current and potential employees to be the best efficient and effective. Read our blog: Employee Feedback Examples To Redirect Employees And Boost Performance Show Notes: (0.00) Sweta’s Journey in HR. (02:38)