How to Scale Your Leadership for Bigger Influence and Results
Let's Grow Leaders
AUGUST 2, 2021
After a decade of leading HR teams at Verizon (my largest team until that point was forty), I made a lateral leap to lead three large contact centers (about three hundred people). The contact center gig was a turn-around scene. I attended as many team meetings as possible and spent all the time I could on the contact center floor.
Let's personalize your content