April, 2015

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Riots in Baltimore: Why I Need You to Help Me Write My Next Post

Let's Grow Leaders

I don’t usually write on Tuesdays, but it would be irresponsible to not write in the midst of the chaos brewing in my hometown, Baltimore. For my international viewers, Baltimore has joined the cities featured on CNN and the morning shows due to their looting and protest-related violence as a response to the Freddie Gray tragedy. As I write this, the sun hasn’t even set.

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Online course: Best practices for leveraging INTJ strengths (and how to be a likable INTJ )

Penelope Trunk

'This course includes four days of live video sessions and additional email-based course materials. The course meets May 11 – 14 8pm – 9pm EDT. You can watch the video on demand if you can’t make the live session. The price is $195, but if you sign up in the next five days, the cost is $145. . Sign up now. . INTJs are only 2% of the world’s population, and female INTJs are the most rare of all types.

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Radical Accountability

Strategy+Business

'How to build trust by letting consumers know everything about your enterprise.

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Next stop – problem solving forum

Profitable Problem Solving

What a great week. Since the Amazon release of my new book, Profitable Problem Solving™, many people have reached out to share their problem solving stories with me. Most of the stories are great examples. The post Next stop – problem solving forum appeared first on Profitable Problem Solving.

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How to Turn “Check-the-Box” Compliance Trainings Into Real Learning

Speaker: Brian Richardson, Brian Richardson, Founder and CEO of Richardson Consulting Group

Let’s face it—most ethics and compliance trainings aren’t winning awards for engagement. But that doesn’t mean they can’t be effective, relevant, and maybe even enjoyable! Join expert Brian Richardson for a dynamic session on how to breathe new life into your ethics and compliance training programs. You’ll discover creative strategies to turn traditionally dry topics into meaningful learning experiences that resonate and drive real change.

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On raising kids who are more than “hoop jumpers”: A teenage TED speaker’s mom on how she encourages her sons to innovate

TED

Teenage cancer innovator Jack Andraka stands proudly with his mom, Jane Andraka. In this Q&A, Jane shares how she encouraged her sons to be resilient in the face of rejection. Photo: Courtesy of the Andrakas. Jane Andraka has raised two remarkable sons. Luke, age 20, is studying electrical engineering at Virginia Tech. “He was always tinkering and taking things apart — wondering how they worked, wondering how they could be made better.

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Video: Making a Living From Your Creative Work (plus events in London, New York and Chicago)

Lateral Action

Why do you create? For love? For money? or both? Balancing creative inspiration and professional ambition The surprisingly creative potential of business models Selling books – getting the basics right Beyond selling books – creative ways to grow your income These are some of the topics covered in this 45-minute video I recorded with my […].

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37 Questions to Ask Yourself When Your Team Lacks Energy

Let's Grow Leaders

'I was giving a keynote on Saturday to large group of administrative professionals. My speech followed the recognition lunch. In addition to their formal awards, they did one of my favorites, “stand up if __” “Stand up if you’ve received your certification (nearly everyone in the room stood).” “Stand up, if you’ve achieved another important professional milestone (again, the room looked like a standing ovation).” “Stand up if you made a signi

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3 Ways to Avoid the Slippery Slope of Inconsistency

Let's Grow Leaders

'Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it. Every now and then managers must make exceptions, no doubt. But now, John is late too, and you feel bad saying something to him, since you just let Kendra off the hook. Before you know it, late is the new black… to work, to meetings, and the envelope is being pushed in other arenas as well.

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5 Ways to Ensure Your New Program, System, or Idea Is Adopted

Let's Grow Leaders

'From my perspective, the new system was genius. Instead of our enterprise customers typing in their service orders in an email for call center reps to retype them into our systems (which almost always contained errors) the customers now had an easy interface that would “flow through” to the backend systems. Faster, with higher quality, and an added bonus of working on weekends.

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The Power of a Change of Venue

Let's Grow Leaders

It’s tricky for all of us. I’m teaching the only leadership course these accounting students will take as part of their masters programs. The class runs from 5-10 PM after most have worked all day in their internships, and we’re crammed into a room too small for the big moving around that is critical under such conditions. All but a handful are on visas from China.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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5 Ways to Ensure Your Voice is Heard

Let's Grow Leaders

In the Q&A after my keynote the other day, a woman (ironically after refusing to use my microphone) asked, “You know that part where you talk about Professor Lupin and facing your fears? What if your biggest fear is that you won’t be heard… how do you make that feel ridiculous?” We chatted for a moment about really considering what “the worst thing that could happen” was in this scenario.

IT 431
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The Surprising Way to Encourage Disengagement

Let's Grow Leaders

'Within three years, Mike had gone from an excited, creative new hire full of passion, energy and ideas, to a guy with one foot out the door with disengagement like carbon monoxide: invisible and impossible to smell. Here is his story. My first year, my ideas and alternative views were “refreshing.” I was quickly viewed as a rising star and invited to the right meetings.

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The Power of A Good Practical Joke

Let's Grow Leaders

'I had just been promoted to manager and head swim team coach of our neighborhood pool. My staff and I had spent the week brushing algae off tiles, making bulletin boards, and organizing schedules–we were ready for the launch of an amazing season. I locked up my bike and unlocked the gate, a bit nervous, I was excited to lead the first practice of the season.

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Who Decides Your Future?

Let's Grow Leaders

'It’s been a long day, turning into tomorrow, but I can’t get her out of my mind. Ling (not her real name) bravely raised her hand in my Masters level leadership class tonight. “Professor, I see how these techniques would be important for someone who could accomplish something great, but it’s hard to apply for someone like me…” I gave more examples and stories of how these basic techniques are easily used in motivating frontline teams or to stand out in an in

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Developing the Conviction to Do Meaningful Work

Strategy+Business

'As we get older, deciding to pursue our dreams becomes more difficult--but it''s never too late to do something that''s important to the world.

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Forget the Vision, Make the Connections

Strategy+Business

'Executives in transition often spend too little time on what matters most: building relationships.

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Big Ideas Mark the Path from Strategy to Execution

Strategy+Business

'Winning companies are made by leaders committed to solving important problems with innovative ideas -- against all odds.

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Taking an Innovative Step Forward

Strategy+Business

'Conventional wisdom suggests that delays during the new product development cycle can hinder a project, or even kill it entirely. It''s time to rethink this narrow outlook.

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Building Compliant Workplace Violence Prevention Across States: CA SB-553 | NY S. 8358B

Speaker: Speakers:

Workplace violence prevention laws are rapidly evolving, with California’s SB-553 and New York’s Retail Worker Safety Act (S-8358B) leading the way. Join WILL’s experts for a nationwide webinar covering compliance requirements, with a special focus on these key state mandates. We’ll guide you through developing and implementing effective prevention policies, building a compliant plan, and delivering the required annual interactive training.

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Demand Growing for Supply Chain Execs

Strategy+Business

'Large companies are recruiting an increasing number of top executives with experience in supply chain management. But the financial payoff remains elusive.

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Isn't Every Company a Social Enterprise?

Strategy+Business

'Social responsibility is no longer optional for leaders -- it must be an integral part of their business.

IT 74
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Protecting IP from 3D Printing: What Companies Need to Know

Strategy+Business

'Many companies were caught unawares by the threat of online music piracy in the 1990s. But the lessons they learned then can teach them about how to deal with new technological dangers.

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Crowd Investing: An Emerging Financial Force

Strategy+Business

New platforms linking investors and entrepreneurs could have a dramatic effect on the banking industry and on economic growth.

Banking 73
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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Why to Schedule Your Next Conference in Dubai or Kuala Lumpur

Strategy+Business

'Emerging economies are poised to attract tourism''s most lucrative niche market.

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The Foundation of CEMEX's Success--In Pictures

Strategy+Business

'How the Mexican company developed the global capabilities needed to support its international business strategy. For more insights, read the related article.

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When the Search for People Skills Backfires

Strategy+Business

'Job ads that specifically seek team players can have the unintended downside of scaring away potential hires with technical rather than collaborative skill sets.

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Welcome to the Marijuana Economy

Strategy+Business

'The CEO of a leading recreational marijuana company argues that the industry is green in more ways than one.

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The Everyday Donor: Unlocking Prospecting Segments Through Behavior Analysis

Speaker: Tim Sarrantonio, Director of Corporate Brand

Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!

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Best of Multimedia: The Uncertain Appeal of Wearables

Strategy+Business

This infographic provides a snapshot of the emerging wearable technology market.

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The Race Goes to the Bold

Strategy+Business

To thrive amid rapid change, authors Peter Diamandis and Steven Kotler argue, companies must quickly establish credibility and approach the future with a fearlessness that borders on hubris.

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Everyone Profits from the Return on Character

Strategy+Business

'Veteran management guru Fred Kiel uses hard data to prove that soft factors like integrity, forgiveness, and compassion energize employees and customers -- and deliver better returns.

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Corinne Bendersky on Why Neurotics Get a Bum Rap

Strategy+Business

'"In the absence of other information," says UCLA Anderson School of Management professor Corinne Bendersky, "personality sets expectations. But as we work together, the experience enables us to make informed status assessments. As a result, extroverted colleagues fail to live up to the high expectations that their colleagues have for them. The opposite is true for neurotics.

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Can Your Organization Spot a Conflict Before It’s a Crisis?

Speaker: Amie Phillips Pablo, VP, Corporate Compliance & Privacy Officer at Novo Nordisk

In today’s complex healthcare environment, navigating third-party relationships has become even more challenging—whether it’s vendor relationships, employee activities, or patient-facing interactions. Left unmanaged, these conflicts can compromise trust, regulatory compliance, and even organizational reputation. So, how can healthcare teams stay ahead?