Let's Grow Leaders

MARCH 28, 2016

I was blown away by an email I received from a woman who recently read Winning Well. I was touched on so many levels… by her brave journey toward authenticity in the workplace, by her clear sense of confident humility, by her gratitude for accepting leaders and an inclusive workplace, and quite frankly by the fact that there are Winning Well CEOs out there looking for other Winning Well leaders who have the ability to value competence and confidence over all the other crap that gets i

Insurance 341

Insurance Management Management Recruitment 341

On The Job

MARCH 14, 2016

Sometimes it's easier to blame your boss/coworkers/company for your unhappiness at work rather than yourself. So, you tell yourself the reason you aren't getting ahead is because the boss is a jerk. Or, your peers are a bunch of back-stabbing idiots who prevent you from getting recognition. And the company? Just another heartless hierarchy that doesn't care about its people.

Career 157

Career IT 157

McKinsey

MARCH 28, 2016

Our global survey of more than 22,000 consumers highlights recent shifts in buying behaviors, which have important implications for retailers and packaged-goods companies alike.

Retail 80

Retail 80

Penelope Trunk

MARCH 8, 2016

Maybe you think I’m taking a cue from Cosmo here: Look Younger at Any Age! Before I lose you, let me just say that it’s pretty true that anyone, at any age, is better off being younger when they interview. Example? This is what the age problems looks like, at each age: Age 15-20. People hate entitled upstarts. I know because I was one. When I was 16 and working for my grandma at her bookstore , I staged an insurrection due to low pay.

Career 75

Career Career Path Education Solution 75

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Professional development

Strategy+Business

MARCH 27, 2016

Optimism and an eagerness to seize opportunities can be a far more useful source of executive inspiration than fear.

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Let's Grow Leaders

MARCH 7, 2016

Her call touched me deeply. She was trying so hard… to establish the right vision, to key in on the important behaviors, to scaffold and develop…and her team just wasn’t listening. Perhaps you’ve been there too. You’ve got vision. You care deeply. You teach. You repeat yourself. But no one seems to “get it”? Here are ten questions worth asking when you hit that wall– when your team is just not listening.

Communication 340

Communication Management Management Accounting 340

On The Job

MARCH 23, 2016

I once had a hiring manager tell me that the best job interviews are really "conversations." While I don't doubt that she was sincere, I don't think those who are searching for a job feel like job interviews are "conversations." They probably feel more like they're interrogations, or parole hearings or something where their entire future hangs in the balance.

Management 150

Management Management Career Development Career 150

McKinsey

MARCH 30, 2016

Dramatic demographic shifts are transforming the world’s consumer landscape. Our new research finds just three groups of consumers are set to generate half of global urban consumption growth from 2015 to 2030.

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Penelope Trunk

MARCH 17, 2016

This is really the course I’d like to teach every day of my life. But for now, I’m teaching it only four days: May 2 -5 each night for one hour, from 7pm to 8pm Eastern. All videos will be available on demand if you can’t come to the live session. The cost is $195, but if you sign up in the next three days, it’s $145. Sign up now. .

Media 75

Media IT 75

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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

Education

Strategy+Business

MARCH 28, 2016

Social entrepreneurs seek to sustainably change an unhappy but well-established equilibrium, transforming it into a more just or more equitable state. Nandan Nilekani's effort to provide a unique ID number to every person in India represent a novel and notable example, because of the sheer size of the problem. But across regions and in different contexts, a discernible pattern has emerged for projects that attempt equilibrium change at meaningful scale.

IT 56

IT 56

Let's Grow Leaders

MARCH 14, 2016

Have you ever looked at your to do list and just laughed? You think, “oh right, that’s not happening,” and then moments later, you realize that none of the tasks on your list are really an option. Perhaps that’s the point that your nervous laughter turns to tears. That’s the wall I hit this week. I’ve had a number of serious personal challenges that require an intense investment of emotion and time, some stuff I wouldn’t have chosen, and certainly not at

Media 337

Media IT Career 337

Let's Grow Leaders

MARCH 18, 2016

Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival, in keeping with the seasonal turn toward spring, is all about fresh insights for leaders. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Our thanks as well to the Brainy Quote site for being a great source of quotations.

Leadership 333

Leadership Accomplishment Management Management 333

Let's Grow Leaders

MARCH 23, 2016

Throughout our new book, Winning Well (available now!), David and I talk consistently about the importance of confidence AND humility, results AND relationships. So many of the managers we work with tell us that the hardest part to master is confidence. Even those highly successful managers who appear to be Winning Well and making a difference will often take us aside and admit that they sometimes feel like a fake.

Mentor 300

Mentor Management Management Motivation 300

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Solution

Let's Grow Leaders

MARCH 1, 2016

It’s been almost 5 years since that fireside chat. My friend “Joe” and I were one of the last few remaining at our campsite fireside on our annual church camping trip. The embers were glowing and yes, there was a bit of whisky involved. I distinctly remember Val emerging from her nearby tent in her pajamas and explaining that although our conversation was “indeed fascinating”, she was tired, and to please keep it down.

Leadership Development 297

Leadership Development Recruitment Accomplishment Leadership 297

On The Job

MARCH 8, 2016

There are common lies that many people tell, whether it’s about receiving an email or how much they love your new haircut (they actually hate it). Such fibs are usually designed to prevent hurt feelings or to dodge a disagreement, and there’s often not a lot of repercussions beyond annoyance. But when your boss tells you a lie, it’s a whole different ball game.

IT 140

IT Career Management Management 140

On The Job

MARCH 21, 2016

Managers often are told their teams need to be more innovative, but sometimes the ideas a team proposes just, well, stink. Experts advise how leaders can kill bad ideas without demoralizing the team or impeding new ideas. There’s nothing more fun or energizing than when a team is bouncing ideas back and forth, each proposal more creative or “out there” than the last.

Management 134

Management Management Solution Creativity 134

On The Job

MARCH 30, 2016

No other group in the workplace operates quite the way that the sales department does. Human resources doesn’t ring a cow bell and jump around when they sign up an employee for benefits. A product development worker doesn’t get a commission when he or she has a new idea. Sales teams have an “eat what you kill” mentality, which means they don’t collaborate or brainstorm, but instead zealously guard their territory and are rewarded individually for their successes, says Tim Sanders, former Yahoo!

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Brainstorming Consulting Media Solution 125

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Career

On The Job

MARCH 28, 2016

Ever heard of "Spinglish"? It's a term used to describe the jargon often used to conceal the real meaning of what is happening. For example, companies don't lay off workers. They "rightsize" the organization or there is a "synery-related headcount restructuring." Even workers do it. Instead of goofing off at work, you're "zero-tasking." These are a few of the examples in the new " Spinglish: The Definitive Dictionary of Deliberately Deceptive Language, " by Henry Beard and Christopher Cerf.

Career Change 125

Career Change Solution Communication Career 125

On The Job

MARCH 16, 2016

Anyone who has worked for a micromanager or struggled to please a perfectionist boss would be grateful to have even one day when the boss ignored them. While having a boss who ignores you might be appealing to these employees, the truth is that the cold shoulder from a boss can also make your job more difficult. You may not have someone who constantly criticizes everything you do -- or redoes everything you do -- but the cold shoulder can be damaging to your career.

Future Career 125

Future Career Career Communication Development 125

On The Job

MARCH 3, 2016

Two-thirds of executives say that their organizations don’t have the capabilities to support their strategies, with 80% admitting that their overall strategy is not well understood, even within their own organization. The first question, of course, is why is this is happening? The second obvious question is: How to fix it? That’s at the heart of a new book, “ Strategy: How Winning Companies Close the Strategy-to-Execution Gap ” by Paul Leinwand , Cesare Mainardi and Art Kleiner.

Strategy 114

Strategy Leadership Creativity Management 114

On The Job

MARCH 10, 2016

The world of business is one continuous negotiation, so if you don’t negotiate well you could damage your career, lose out on big opportunities for your organization and be thought of as weak and inept. Research shows, however, how anyone can negotiate better – and get more of what they want. If you reach an agreement in a negotiation, you probably feel pretty terrific.

Career 100

Career IT 100

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

Certification

McKinsey

MARCH 31, 2016

Executives’ optimism wanes—suggesting concern about where the economy’s heading in 2016—while their company views hold steady. A common worry is slowing growth in China, which many cite as a threat to global growth.

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McKinsey

MARCH 23, 2016

The automation of work and the digital disruption of business models place a premium on leaders who can create a vision of change and frame it positively.

IT 75

IT Leadership 75

McKinsey

MARCH 24, 2016

Making better use of existing technology can deliver serious returns—by increasing production, streamlining the supply chain, or reducing engineering time.

Engineering 75

Engineering 75

McKinsey

MARCH 29, 2016

The cofounder of the company that created the world’s first computer-animated feature film lays out a management philosophy for keeping Pixar innovative.

Management 75

Management Management 75

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

Construction