Let's Grow Leaders
JUNE 15, 2020
There’s no going back, but a better future is possible It should be clear to every leader at this point: there’s no getting back to “normal.” The pandemic has unalterably shifted the economic landscape and business operations. The racial equity movement sweeping […]. The post How to Co-Create a Better Future appeared first on Let's Grow Leaders.
Career Advancement
JUNE 15, 2020
“The day you convince yourself that you’ve mastered your craft or profession or even your relationships, is the day you cease to live.” ~ Carlos Wallace. Many employees believe that if they continue doing what’s expected of them, they’ll always have a job. However, with the major changes that are already occurring across countless organizations, that’s not necessarily the case.
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On The Job
JUNE 15, 2020
Lately, we've all started taking a much closer look at toxic behavior in the workplace. People like Anna Wintour and Roger Lynch at Conde Nast are among those high-powered bosses who are being cited as intolerant and cruel. Employees and even co-workers are no longer afraid to talk about poor behavior that has affected them personally and professionally.
Penelope Trunk
JUNE 18, 2020
Right after George Floyd was killed, there were fireworks in my neighborhood. All night long. I live in Roxbury, on a sliver of Boston between two gang territories. So I assumed the noise was gunshots. But a few days later, fireworks actually lit up the sky. At 1am. 2am. 3am. By the end of May, the fireworks out of our apartment window were amazing.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
JUNE 18, 2020
Welcome to the Frontline Festival. As we prepare to launch our new book, Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates, we invited thought leaders to share their best writing on courage. Thanks to Joy and Tom […]. The post Leaders Share About Courage: A Frontline Festival appeared first on Let's Grow Leaders.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Vantage Circle
JUNE 17, 2020
If you are here, searching for work from home quotes, chances are that you are feeling just as demotivated as me. And that’s okay. The world has changed dramatically in the fast few months and feeling lethargic, stressed out, or uninspired is very common. The pandemic has forced maximum forms of work to shift its base to a work from home arrangement.
Eat Your Career
JUNE 14, 2020
This video is an excerpt from a live Q&A session with Chrissy Scivicque, Career Coach & Corporate Trainer. The full video is available in the Career Success Librar y. A participant in our recent Q&A (Ask the Career Coach) session asked: My executive treats me like a servant rather than a business partner. I’ve told him in previous conversations regarding him being late to appointments/interviews, that I’m looking out for his brand, and he has told me that is not necessary
Lateral Action
JUNE 18, 2020
After months of work, and having to rewrite large chunks of the show in response to the pandemic, I’m pleased to say that Season 5 of The 21st Century Creative podcast will launch next Monday. I’ve got a great line-up of guests and I’ve done my best to offer some helpful perspectives on Covid disruption […]. The post Season 5 and a New Way to Get My Help with Your Creative Career appeared first on Mark McGuinness | Creative Coach.
McKinsey
JUNE 19, 2020
Best Buy’s former chairman and CEO reflects on a business’s reason for being by defining it around purpose and humanity, the link to competitive advantage, and managing shareholders and stakeholders during a crisis and beyond.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Vantage Circle
JUNE 15, 2020
Ask any young professional the highlight of her career. Most of them are going to say that they being promoted to a managerial position was definitely one of the key moments in their career. While being promoted to a manager is thrilling, new managers are often susceptible to mismanagement due to their lack of experience. New managers tend to take up the middle management roles and are crucial to the proper structuring of the organization.
CMOE
JUNE 16, 2020
Coaching a team member about a negative attitude can be one of the most uncomfortable, avoided, and mishandled leadership tasks. There are three main reasons why so many leaders avoid coaching people with a negative attitude: It’s Subjective. “Attitude” is subjective and can be open to interpretation, so it is challenging for leaders to determine when someone has actually crossed the line.
McKinsey
JUNE 17, 2020
As they continue to grapple with a global pandemic, governments will need to manage deficits and debt-payment plans while finding the best ways to support economic recovery.
McKinsey
JUNE 19, 2020
Digital M&A is challenging—and often a necessity for digital transformation. Sophisticated acquirers boost their odds by addressing the pain points that undermine outperformance.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
JUNE 15, 2020
How can European companies best prevent measures intended to control the COVID-19 pandemic from also undermining data privacy and security?
McKinsey
JUNE 15, 2020
Most US consumers are worried about the economy. Grocers, mass retailers, convenience stores, and drugstore chains will need to carefully refine their value strategies.
McKinsey
JUNE 19, 2020
The co-CEO of Ariel Investments shares honest thoughts about pushing for diversity in corporate America and reflects on her path to success.
McKinsey
JUNE 17, 2020
To successfully transition to an agile operating model, business leaders should focus on four questions.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
JUNE 15, 2020
Data and technology can help clarify customer behavior at the earliest stages of the decision journey. Here’s how.
McKinsey
JUNE 15, 2020
Do you remember your first flight? The first time you fell in love with a new city? We do.
McKinsey
JUNE 17, 2020
Long-term value creation can—and should—take into account the interests of all stakeholders.
McKinsey
JUNE 16, 2020
Small and medium-size enterprises are the lifeblood of the UK economy. They are increasingly worried about the country’s weak economic outlook.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
JUNE 19, 2020
Those with relatively limited financial resources are most at risk, but none are immune to the pandemic’s effects. Understanding which small businesses are most threatened can help the rest of us respond to the crisis.
McKinsey
JUNE 17, 2020
Prioritizing innovation today is the key to unlocking postcrisis growth.
McKinsey
JUNE 19, 2020
Examining what worked in response to previous crises can help policy makers as they make plans to revive economic activity.
McKinsey
JUNE 18, 2020
Companies can generate significant value by deliberately managing sources of complexity, including those presented by the COVID-19 landscape.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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