Sat.Aug 28, 2021 - Fri.Sep 03, 2021

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How to Be a Human-Centered Leader when You’re Stressed, Anxious, or Freaked-Out

Let's Grow Leaders

Many people find it easier to be a human-centered leader when everything’s going well. But when you’re stressed and anxious, it’s easy to snap at your team, lose your temper, and undermine the culture you’ve worked so hard to build. If you have too many of these freak-out moments, your people will conclude that kindness is only for the easy times. Stress and anxiety are unavoidable, but you can lead through these times to build a stronger and more productive team. 5 Steps to be a Human-Centered

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Please Stop Using This Jargon

On The Job

It's often the little things that get on our last nerve at work. The guy who heats up his stinky lunch in the office microwave. The boss who sends emails after 5 p.m. on Friday. But according to a new study, one of the most annoying things is business jargon. According to MyPerfectResume , the most annoying jargon is: "Giving" -- 59 percent "I'll ping you" -- 59 percent "Think outside the box" -- 56 percent "Low-hanging fruit" -- 54 percent "Reinvent the wheel" -- 53 percent "Synergy" -- 52 perc

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The key role of dynamic talent allocation in shaping the future of work

McKinsey

“Flow to work” operating models match scarce skills to high-priority work, improve people development, and increase business responsiveness. While the approach isn’t new, the pandemic has demonstrated its value.

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These Are the Best Executive Coaching Certification Programs in 2022

CoCaptain

We created a list of the best executive coaching certification programs to help aspiring executive coaches and seasoned coaches get the training they need to become the best executive coaches they can be. There are countless executive coaching programs, types of programs, styles, methodologies, and philosophies to choose from—it can be overwhelming to anyone that may be new to the world of executive coaching.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Love it. Own it. Your Dream Job with Carson Tate

Let's Grow Leaders

In this episode, Carson Tate, one of America’s top productivity consultants talks about why you don’t have to rely on your company or your boss for your professional fulfillment. Instead, you can take ownership of your career, your life, and your happiness?right now. Carson’s premise is that “it takes two” to cultivate engagement?that both you and your employer need to have an equal voice in the process.

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Five traps to avoid: The long game of DTC and e-commerce

McKinsey

Simply selling online is relatively easy. But unless you plan from day one to build a sustainable e-commerce business, you risk crippling your ability to scale over time.

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A Deeper Way to Trust: Believing

Coach Training World

Trust is the glue that makes any coaching relationship exponential in its impact. Without it, a coach’s capacity to evoke change in others is hindered and, at times, almost impossible. Cultivating change in others requires their trust in you, your process and, most important, trust in themselves. Trust always begins with you… but not in […]. The post A Deeper Way to Trust: Believing appeared first on Coach Training World.

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How HR Innovation Is Driving The Future Of Work?

Vantage Circle

How HR can have a greater effect on leaders, organizations, and employees? What are the attributes that make a great HR officer? How do technology and the future of work affect strategic workforce planning ? In this podcast, Dave Ulrich talks about all of these. The goal of value is not what we do, it is what something gets because of what we do. According to Dave, learning to create value for others is one of the top organizational priorities.

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Building Your Learning Culture to Retain Top Talent

CMOE

As businesses are ramping up and asking employees to return to in-person work in offices, restaurants, hotels, and manufacturing firms, millions of people are leaving their jobs in search of something different, something more. What they’re looking for varies, but there are some common factors being reported. Over the last 18 months, workers have had time to think about what they really want and have decided that life is too short to settle.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Understanding the ever-evolving, always-surprising consumer

McKinsey

With consumer behavior changing rapidly—and, often, in unexpected ways—companies must get better at anticipating and responding to new consumer needs and preferences. Our experts explain how.

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Why Innovation Is Important In Entrepreneurship

Big Rocks Engineering

Creativity is what distinguishes a business from its competitors. Competition may kill the business, but if it’s innovative enough, then it will have an edge to survive and stand out. Innovation is a creative process. It stretches the imagination and offers limitless possibilities. A simple idea can turn into an endless source of income. As […].

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When everyone zigs, it’s time to zag.

Creative Think

[I have a new book, " The Creative Contrarian ," coming out on October 12, 2021. Click link for more info and to preorder at Amazon.]. A wonderful creativity strategy is to look for ideas in the opposite direction from everyone else. Here’s an example of a person who “zagged.”. In August 1969, a few days after the Beatles ’ penultimate studio album had been recorded, the project was still without a name.

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Le guide ultime des récompenses et de la reconnaissance des employés

Vantage Circle

Au cours des deux dernières décennies, les récompenses et la reconnaissance ont été la force motrice du succès des entreprises mondiales à offrir une expérience employé presque parfaite. En un mot, les récompenses et la reconnaissance signifient la reconnaissance appropriée, l'appréciation et l'incitation rapide de l'effort d'un employé. C'est l'heure de la guerre des talents là-bas.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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High-stakes innovation: An interview with a cultivated-meat pioneer

McKinsey

Cultivated meat is meat—but is created by a process so different from conventional meat, it has revolutionary potential, says Didier Toubia, cofounder and CEO of cultivated-meat start-up Aleph Farms.

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CHRO perspectives on leading agile change

McKinsey

CHROs across industries and regions came together virtually to discuss the impact and the challenges of leading an agile transformation journey.

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Author Talks: Power, for all

McKinsey

Having power can lead to hubris and self-focus. But it doesn’t have to. By understanding power, we can use it constructively.

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Global business-services sourcing comes of age

McKinsey

How can companies ensure their technology and business-services sourcing is creating real value? And how can service providers create propositions that support continued growth?

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Four imperatives for the next-generation legal department

McKinsey

The legal ecosystem is dramatically different today, so legal departments must change as well. A set of four imperatives can guide planning of the department’s new priorities, structure, and talent.

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Managing change on many fronts: How Northwestern Mutual beat the odds

McKinsey

Senior executives Tim Gerend and Christian Mitchell share insights on how they collaborate with the company’s independent advisors to transform financial planning.

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Project delivery hubs: Analytics for better megaproject outcomes

McKinsey

By providing tailored project-delivery intelligence to decision makers, an analytics hub can reduce risk and increase the odds of successful completion.

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Common goods: Fighting materials’ impact on climate change

McKinsey

The materials used to make physical goods produce a large share of greenhouse gas emissions. Origin Materials thinks it has the solution to that pressing problem.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Boards, talent, and culture

McKinsey

Boards need to ensure that management walks the talk on culture and values.

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China’s uneven travel recovery: Long road to international travel furthers domestic opportunities

McKinsey

There is a silver lining to continued barriers to China’s outbound travel—the domestic market is witnessing an upswing in travelers looking to explore new destinations and experiences.

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In banking, location is everything again—for now

McKinsey

With growth diverging again in emerging versus developed economies, banks need to remap their market strategy.

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The McKinsey Crossword: Solve Quicker! | No. 39

McKinsey

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.