Let's Grow Leaders
FEBRUARY 7, 2017
She looked right at me and yelled across the gym floor with conviction, “You are a dancer!” Now there are a lot of labels I’m ready to buy: “You are a leader!” I hope so. “You are a Mom!” Well, that one could go both ways, couldn’t it? Anything from “Good job, Mom” to “Is this your kid?
Career Advancement
FEBRUARY 6, 2017
“Our chief want is someone who will inspire us to be what we know we could be.” ~ Ralph Waldo Emerson~. Caleb, a manager in his workplace, often found himself fumbling for words. He wanted to learn how to make the most of his daily interactions with employees, even the brief ones. He reached out to several mentors in leadership positions.
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On The Job
FEBRUARY 8, 2017
If you're having difficulty getting what you want at work -- perhaps a promotion or a big project -- it's time to rethink your negotiating skills and learn from the best. Chris Voss, a former FBI hostage negotiator, says one of the best strategies is learning from those who have made a living by making others feel comfortable, such as Oprah Winfrey.
McKinsey
FEBRUARY 9, 2017
Digital technology, despite its seeming ubiquity, has only begun to penetrate industries. As it continues its advance, the implications for revenues, profits, and opportunities will be dramatic.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Penelope Trunk
FEBRUARY 8, 2017
Everyone who said that me moving with the kids to Swarthmore would be the end of my marriage is probably right. And while I’m at it, all the people who told me to stay away from the farmer when we were dating — you were probably right too. And the people who say in the comments section that I don’t know how to do intimacy. I guess you were right also.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
On The Job
FEBRUARY 6, 2017
Were you the smartest kid in school? The funniest? The most athletic? It's a little strange to think that we like to label people from an early age. What's even more strange is how some of us like to label ourselves -- to the detriment of our own happiness or career success. One of the problems with seeing yourself in a certain way is that often it's not how others see you.
McKinsey
FEBRUARY 8, 2017
Our new Corporate Horizon Index provides systematic evidence that a long-term approach can lead to superior performance for revenue and earnings, investment, market capitalization, and job creation.
Strategy+Business
FEBRUARY 5, 2017
The first sector to be disrupted by connected-car technologies could be auto insurance. The overall safety improvements ushered in by self-driving technology will affect the insurance business long before fully autonomous vehicles reach the mainstream. Claims will drop, and so will premiums. Only a few of today's auto insurance businesses may survive.
McKinsey
FEBRUARY 10, 2017
A new survey suggests that for their transformations to succeed, organizations need employee buy-in at all levels, consistent communication, and better people strategies.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
FEBRUARY 10, 2017
Significant improvements in risk management can be gained quickly through selective digitization—but capabilities must be test hardened before release.
McKinsey
FEBRUARY 10, 2017
An increasing reliance on models, regulatory challenges, and talent scarcity is driving banks toward a model risk management organization that is both more effective and value-centric.
McKinsey
FEBRUARY 7, 2017
Executives who know how to set up and manage agency relationships are best positioned to improve their marketing ROI.
McKinsey
FEBRUARY 8, 2017
Overruns and delays are common in big mining projects. Intelligent interventions can improve the odds of success—particularly on distressed projects.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
McKinsey
FEBRUARY 7, 2017
The old one isn’t working. We need bolder leadership and more exacting execution.
McKinsey
FEBRUARY 8, 2017
This essential capability is a blind spot for many nontech leaders.
McKinsey
FEBRUARY 9, 2017
Utilities and oil and gas firms have long used scenario analysis, but extraordinary times call for new measures.
McKinsey
FEBRUARY 9, 2017
Is it possible to have a good customer experience in an airport? Domingo Sanchez, a board member of the Greater Orlando Aviation Authority, explains an effort by the Authority’s CEO and board to do just that.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Strategy+Business
FEBRUARY 7, 2017
By creating an atmosphere of shared awareness, a well-designed dialogue "container" can enable transformative change. A moment when people ask "why not?" -- about something that seemed unachievable before -- doesn't come out of nowhere. It is developed through careful preparation.
McKinsey
FEBRUARY 10, 2017
Banks do not control the demand for compliance, but they can optimize the effectiveness and efficiency of their response.
Strategy+Business
FEBRUARY 7, 2017
The author of Emotional Agility recommends four books that leaders can read to better understand and harness their own and others' emotions.
Strategy+Business
FEBRUARY 6, 2017
The persistence of shortages in a range of industries indicates the market is far from efficient.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Strategy+Business
FEBRUARY 5, 2017
We all fail at some point in our careers. The trick is to use it to your advantage.
Strategy+Business
FEBRUARY 6, 2017
The persistence of shortages in a range of industries indicates the market is far from efficient.
Strategy+Business
FEBRUARY 8, 2017
Companies that receive awards for product design see an immediate uptick in stock price.
Strategy+Business
FEBRUARY 7, 2017
Technology can help, but the key is to focus on interdependence and a common language.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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